Flights operated by AA...PNR/Record Locator?
#1
Original Poster
Join Date: Feb 2014
Posts: 5
Flights operated by AA...PNR/Record Locator?
Hello everyone
Apologies if this is posted in the wrong forum - this place is huge!
So I booked flights this morning on Expedia (fantastic deal, usually I would buy direct from the airline). I have received US Airways ticket numbers and a US Airways confirmation code. It says the flights are operated by American Airlines though. I am wanting to pick seats etc for my flights and understand that I need an AA PNR/Record Locator to be able to do this? (when retrieving my reservation on the US Airways site it says I have to confirm seats/checkin online etc with AA)
Expedia didn't give me any joy so I called AA directly. Worryingly they have no record of my details on their system, but they can recognise my US Airways flight number. Because of this they said that they cannot see or give me a record locator. They tried to put me directly through to US Airways but they are now closed.
Should I be worried about anything here? I have booked BA flights operated by AA before and got hold of the PNR just fine. Also entering my US code on checkmytrip.com doesn't give me anything for AA either. I just don't understand how US Airways can give me an AA PNR but not AA directly. I have to admit, the lack of my details in AA's system is really starting to get at my OCD
Can anyone offer any advice here? Or point me in the right direction?
Thanks
Darrell
Apologies if this is posted in the wrong forum - this place is huge!
So I booked flights this morning on Expedia (fantastic deal, usually I would buy direct from the airline). I have received US Airways ticket numbers and a US Airways confirmation code. It says the flights are operated by American Airlines though. I am wanting to pick seats etc for my flights and understand that I need an AA PNR/Record Locator to be able to do this? (when retrieving my reservation on the US Airways site it says I have to confirm seats/checkin online etc with AA)
Expedia didn't give me any joy so I called AA directly. Worryingly they have no record of my details on their system, but they can recognise my US Airways flight number. Because of this they said that they cannot see or give me a record locator. They tried to put me directly through to US Airways but they are now closed.
Should I be worried about anything here? I have booked BA flights operated by AA before and got hold of the PNR just fine. Also entering my US code on checkmytrip.com doesn't give me anything for AA either. I just don't understand how US Airways can give me an AA PNR but not AA directly. I have to admit, the lack of my details in AA's system is really starting to get at my OCD
Can anyone offer any advice here? Or point me in the right direction?
Thanks
Darrell
#4
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
You should be able to find your AA record with a flight number, departure city, and date.
https://www.aa.com/reservation/findReservationAccess.do
#5
Original Poster
Join Date: Feb 2014
Posts: 5
^Thanks. But that link asks for name and Record Locator...
Ok, I found the right page but it says it cannot find my reservation. I'm beginning to think this is more a job for US Airways? I just expected AA to give me the record locator though..
Ok, I found the right page but it says it cannot find my reservation. I'm beginning to think this is more a job for US Airways? I just expected AA to give me the record locator though..
Last edited by dbarrott; Feb 2, 2014 at 10:40 am
#6
Join Date: Aug 2012
Location: New York, NY
Programs: AA Plat, UA, BA, DL, SPG Gold
Posts: 94
Yup I'm in the same situation. Grabbed a one-way flight from MIA-NYC on a holiday weekend. The American flight was $384, but USAirways was showing the same flight for $124.
Only OTA I could find that let me book at that price was AirFastTickets (had never heard of them either, but linked from Hipmunk so I figured couldn't be too bad).
Ticket purchase seems like it went through... I got a USAirways confirmation code and can see the trip on the USAirways website (though shows that I paid in GBP, for whatever reason).
Now just need to figure out how to get the American Airlines record locator!
I figure I'll give it a day and then call USAirways to see if they know it.
Only OTA I could find that let me book at that price was AirFastTickets (had never heard of them either, but linked from Hipmunk so I figured couldn't be too bad).
Ticket purchase seems like it went through... I got a USAirways confirmation code and can see the trip on the USAirways website (though shows that I paid in GBP, for whatever reason).
Now just need to figure out how to get the American Airlines record locator!
I figure I'll give it a day and then call USAirways to see if they know it.
#7
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
I really can't speak to booking through Expedia. Our May trip on US was booked on US but we used our AA FF#s as that's who we travel with probably 80%+ of the time. Interestingly I can get to our reservation on the US site using the record locater but, for obvious and fully understandable reasons, not through our regular US account. Going to AA website the flights are not under our FF#s and even though the system supposedly will look up record locaters for other lines it doesn't show the booked US flights reservation. I'm not concerned, it's just the way things are right now as US and AA move closer to merging operations. Maybe the end of March will bring on even more integration. Interestingly I got a call this morning from a friend in Maryland inviting us up to their beach house next July. Went to US and AA to check flights and they're now showing AA flights on the US site and US flights on the AA site so some merging is or has taken place.
#8
Join Date: Aug 2012
Location: New York, NY
Programs: AA Plat, UA, BA, DL, SPG Gold
Posts: 94
Ticket purchase seems like it went through... I got a USAirways confirmation code and can see the trip on the USAirways website (though shows that I paid in GBP, for whatever reason).
Now just need to figure out how to get the American Airlines record locator!
I figure I'll give it a day and then call USAirways to see if they know it.
Now just need to figure out how to get the American Airlines record locator!
I figure I'll give it a day and then call USAirways to see if they know it.
American Airlines : Confirmed - Please check back for confirmation code.
I assume it will show up in a day or so...
#9
Original Poster
Join Date: Feb 2014
Posts: 5
I have got exactly this too. Did you book your flights today as well? Probably just need to be a bit more patient!
#11
Join Date: May 2009
Location: IND || CMI
Programs: AA EXP 1M, Marriott LT Platinum, Hyatt Platinum, Hilton Gold, Hertz President Circle
Posts: 631
What you need to do is look up the flight information/locator information on the US Airway's site, and then look for the ticket number (a long set of digits). From there you should be able to take your last name, the ticket number, and the date of your flight to go look it up on the AA site. From there you should be able to get the AA locator, and select the appropriate seats (granted if you have a fare class and status to support it).
I have friend that roll their eyes when they see my tracking sheets, and always ask "why the ticket number" ... and this is the use case example for why .... (since Record Locators can get get reused ...).
Hope this helps.
+-ADT
I have friend that roll their eyes when they see my tracking sheets, and always ask "why the ticket number" ... and this is the use case example for why .... (since Record Locators can get get reused ...).
Hope this helps.
+-ADT
#12
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,009
Try putting US PNR in www.checkmytrip.com or http://www.viewtrip.com It may (or may not) show the AA PNR
Finnair works sometimes:- http://www.flyertalk.com/forum/ameri...s-you-bet.html
Finnair works sometimes:- http://www.flyertalk.com/forum/ameri...s-you-bet.html
#14
Join Date: May 2009
Location: IND || CMI
Programs: AA EXP 1M, Marriott LT Platinum, Hyatt Platinum, Hilton Gold, Hertz President Circle
Posts: 631
Good stuff! I just booked a flight through my travel agency website as a pure US Air play with AA segments to see how it handles. Amazingly enough the same flight had three different prices (interestingly enough they were all the same flight).
+-ADT
+-ADT
#15
Join Date: Jan 2014
Location: FRA
Programs: AA PLT; TK Gold, Marriot PLT, IHG PLT
Posts: 10
I also bought the tkt from JFK to MAD with a fantastic fare, the same route quoted on AA is more than 2*amount I have paid on US.
Met the same case, but after one day, evrything goes well. Have choose the preffered seat using my AA PLT status. Although I want to credit these miles to A3 as it shows US flight number.
Met the same case, but after one day, evrything goes well. Have choose the preffered seat using my AA PLT status. Although I want to credit these miles to A3 as it shows US flight number.
Last edited by chispanol; Feb 4, 2014 at 2:09 am