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AA oneworld & Other Airline Partner Award information, rules (master thd)

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Old Jan 20, 2014, 8:06 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
oneworld and other airline Awards Rules, Information 2015 on
NOTE: Check AA award charts for current awards costs.

List of airlines you can use in redeeming awards:

oneworld airlines (and their oneworld affiliates) are:
  • AA - American Airlines (and American Eagle)
  • AS - Alaska Airlines
  • AT - Royal Air Maroc
  • BA - British Airways (and BA Cityflyer, BA Euroflyer, Sun Air of Scandinavia) (incurs high YQ surcharge)
  • CX - Cathay Pacific
  • AY - Finnair (and Norra)
  • IB - Iberia (and Air Nostrum, Iberia Express) (incurs YQ surcharge)
  • JL - Japan Airlines (and J-Air)
  • MH - Malaysia Airlines
  • RJ - Royal Jordanian
  • QF - Qantas (and QantasLink, Jetconnect - not Jetstar)
  • QR - Qatar Airways
  • UL - SriLankan Airlines

Non-oneworld airlines one can redeem (MileSAAver) awards on are:
  • TN - Air Tahiti Nui
  • CZ - China Southern
  • EY - Etihad Airways
  • FJ - Fiji Airways (oneworld Connect partner)
  • HA - Hawaiian Airlines - except mainland - islands

Airlines that can be booked for award travel on aa.com:

oneworld alliance partners and other partners
  • TN - Air Tahiti Nui
  • AA - American Airlines
  • AS - Alaska Airlines
  • AY - Finnair
  • BA - British Airways (awards incur YQ airline imposed surcharge)
  • FJ - Fiji Airways
  • HA - Hawaiian Airlines (not interisland not North America - Hawaii)
  • IB - Iberia (lesser YQ surcharge)
  • MH - Malaysia Airlines
  • QF - Qantas Airways
  • QR - Qatar Airways
  • RJ - Royal Jordanian Airlines
  • UL - Sri Lankan Airlines

All other airlines have to be requested by telephone; calling to book awards that cannot be booked online no longer incurs telephone service fees.

Routing assistance, etc.

Check this oneworld interactive map and timetable by Innosked to see potential routes, and you can sign up for British Airways Executive Club or Qantas Frequent Flyer to use their sites to find awards (look for the lowest level awards) you can't see on aa.com. Also see this link to AA.com listing oneworld airlines with information about each.

Originally Posted by JonNYC
(Routings allowed)

Awards may be put on hold for five days. Awards may take time to be verified by the operating airlines. Once approved, they will proceed to a booking queue for ticket issuance; the sooner the trip, the faster the process - and vice versa. See link to thread, below.

Booking for, or changing an award to, travel sooner than 21 days out requires an early booking fee (waived for Executive Platinum members). One can not book farther out, change to closer in and evade this fee any longer (as of 16 Feb 2012)

Booking Business or First awards with JL / Japan Airlines one will only be able to fly in Economy domestically in Japan, but upgrades are quite inexpensive at Ą1,000 or so per flight.

See more below in "General Rules"

Latest changes:
  • As of Aug 2017, Connections are limited to two connections / three flight segments for domestic awards, and three connections / four flight segments for international awards. Link
  • Nov 2016: MH can now be used on AA or CX transpacific awards to India subcontinent via HKG in addition to CX
  • May 6, 2016: Regions split (Indian Subcontinent, Middle East)
  • As of 7 April 2014, the "free stopover" discussed can no longer be used as free award stopovers at international North American gateways have been eliminated.
  • Airlines are normally precluded from writing tickets with more than 16 segments.

AA Region Definitions*
Region definitions changed again May 6, 2016. Link

Links and resources:
_________________________________________________

updated April 2021. Modified and updated from JonNYC's original post in the archived thread (please feel free to update):

Introduction

There are two types of awards discussed below, AA Awards and oneworld and Other Airlines Awards, which are targeted to passengers traveling to a single destination.

As of 1 October 2010 awards may be redeemed for travel on all British Airways flights, including previously excluded flights between the U.S. and U.K. Note that additional British Airways high YQ surcharges, as well as Iberia's lower YQ surcharges, apply based on class-of-service and market flown: see Earning and redeeming AA miles / upgrading on BA/IB; BA fuel surcharge (Oct 1, 2010)

Award Rules
  • American Airlines Awards are valid for travel on flights that are marketed and operated by AA (no codeshares). These awards can be booked online at AA.com.
  • oneworld and Other Airline awards are valid for travel on AA and any of its partner airlines, and can include travel on multiple partners. Many of these awards must be booked over the phone, and will not incur a Ticketing Service Charge (waived for EXPs in any case) if they cannot be booked online.
  • Up to four one-way awards can be booked on a single PNR.


General Rules, Routing and Connections

Passenger has 4h on domestic / 23h59m international travel to connect. If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover may require two awards).

If there is a non-stop flight that departs after the 4h / 23h59m windows and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight.

Effective on 14 Jul 2014 on an all-AA-metal award itinerary, you now have up to 18 hours to connect when traveling to/from Hawaii [[URL="http://www.flyertalk.com/forum/25730421-post993.html"]Ref]

The particular carrier's Maximum Permitted Miles / MPM + 25% on a particular route. (The MPM by itself often exceeds the distance between the origin and destination airports because connections may be required.)

Or, the "most significant carrier" (e.g. DFW-SFO-HKG-BKK, CX SFO-HKG is the prevailing or most significant carrier) must publish a non-constructed fare between your origin and destination.

To price as a single award, AAdvantage requires the most significant carrier to publish a cash fare (non-constructed) between the origin and destination. Airline MSC would have to have a published fare from XXX to YYY that allows travel on all included airlines, and routing that you want. If the MSC only offers constructed fares between your desired origin and destination, AA will price this as two awards.

Stopovers
None allowed.

Partner award inventories

Award booking inventory classes for each carrier in the AAdvantage Award program are listed below and may be useful when on the phone with an AA rep or when checking availability. See also the Award Booking Codes page in the FlyerGuide wiki for updated information.


Code:
oneworld Partners First Business Economy
--------------------------------------------------------
AA - American Airlines Z U T
--------------------------------------------------------
AY – Finnair U X
--------------------------------------------------------
BA – British Airways Z U X
--------------------------------------------------------
CX – Cathay Pacific Z U T
--------------------------------------------------------
IB – Iberia U X
--------------------------------------------------------
JL – Japan Airlines (Intl) Z U T
JL – Japan Airlines (Dom) Z D S
--------------------------------------------------------
MH - Malaysia Airlines P U X
--------------------------------------------------------
QF - QANTAS Airways P U X
--------------------------------------------------------
QR - Qatar Airways Z U X
--------------------------------------------------------
RJ – Royal Jordanian U X
--------------------------------------------------------
S7 – S7 Airlines U E
--------------------------------------------------------
UL - SriLankan Airlines
--------------------------------------------------------

Other Partners First Business Economy
--------------------------------------------------------
FJ – Fiji Airways U X
--------------------------------------------------------
TN – Air Tahiti Nui F for Business U for Economy
--------------------------------------------------------
LY – El Al Israel P X E
--------------------------------------------------------
EY - Etihad O I N
--------------------------------------------------------
HA – Hawaiian Airlines D T
--------------------------------------------------------


General Routing Rules

Routing

General Rules

Passenger has 4h / 23h59m to connect (depending on domestic or international travel). If there are no scheduled flights within this timeframe, regardless of availability, the passenger must take the next scheduled flight but, may not exceed 24 hours. If the connection exceeds 24 hours, it will be considered a stopover.

If there is a non-stop flight that departs after the 4h / 23h59m window and arrives at the destination earlier than a connecting flight within the 4h / 23h59m window, the passenger may be booked on the non-stop flight. It is not necessary to check every flight/carrier to ensure passenger is booked on next scheduled flight.

Must meet Married Segment Logic - a prospective trip may be available when searching segment by segment, yet not be bookable through from origin to destination. When selling seats for through flights and the desired inventory is not available, you cannot opt to sell the flight point-to-point. If sold point-to-point, the error response MULTIPLE SEGMENTS FOR SAME FLIGHT - SELL AS ONE SEGMENT will be received, indicating this booking is not allowed. Overriding the error check by ending the PNR twice is not acceptable.

If the partner airline doesn’t sell an unconstructed ticket for the desired routing, it won’t offer an award using that routing.

Within North America
  • Awards wholly within North America are valid on all partner airlines that market and operate their own service within North America.
  • Travel between two cities in the United States via Canada/Mexico is not allowed.
  • Travel between two cities in Canada/Mexico via the United States is not allowed.
  • Passenger must travel the most direct routing.
  • Connections of more than 4 hours are considered a stopover unless the passenger is taking the next scheduled flight and it is outside the 4 hours.
  • Any connection of 24 hours is always considered a stopover.
  • Award travel between Hawaii and North America does not include inter-island flights.
  • Inter-island award travel will allow a maxium of 2 flight segments.


North America To/from Other Regions
  • Award travel to/from North America is allowed on any combination of carriers that service the applicable region except as noted below.
  • Passenger must use most direct routing.
  • Hawaiian Airlines is not valid for these awards.
  • As of Oct 1, 2010, British Airways is valid for all routes, including transatlantic flights between the U.S. and U.K.
  • Travel to Europe, Africa and the Indian Sub-Continent/Middle East must be via the Atlantic only.
  • Travel to Asia 1, Asia 2 and the South Pacific must be via the Pacific.
  • Travel to/from Fiji/Papeete cannot be via Australia/New Zealand.
  • Travel to Easter Island (IPC) must be via Papeete (PPT) or use two awards.
  • North American travel to/from Guam or Saipan, the transpacific segment must be on AA.
  • Passenger has 23h59m to connect, regardless of availability.
  • A connection with more than 23h59m will be considered a stopover.


Travel Wholly Within or Between All Other Regions
These awards do not allow a connection via North America and therefore, do not include travel on American Airlines.
  • Passenger must travel the most direct routing.
  • Connecting travel is not allowed outside the region or regions.
  • Passenger has 23h59m to connect, regardless of availability.
  • A connection with more than 24 hours will be considered a stopover.


Travel Via a Third Region

Travel via a third region is not allowed (note the exception table below).

EXCEPTION TABLE:
To/From Via
  • North America to/from Africa can connect in Europe or in DOH if connecting QR-QR
  • North America to/from Indian Sub Continent/Middle East can connect in Europe
  • North America to/from Asia 2 can connect in Asia 1
  • Central/South America to/from Africa can connect in Europe
  • Central/South America to/from Indian Sub Continent/Middle East can connect in Europe
  • Central/South America to/from South Pacific can connect in South America 2
  • South America 2 to/from Africa can connect in DOH if connecting QR-QR
  • South America 2 to/from Indian Sub Continent/Middle East can connect in Europe
  • Europe to/from Asia 1 can connect in Asia 2 or DOH if connecting QR-QR
  • Europe to/from Asia 2 can connect in DOH if connecting QR-QR
  • Europe to/from South Pacific can connect in Singapore or Bangkok only. Note: this may have been updated to include Bangkok, Doha, Hong Kong, Osaka, Singapore or Tokyo.
  • Africa to/from Asia 1 can connect in Asia 2 or in DOH if connecting QR-QR
  • Africa to/from Asia 2 can connect in DOH if connecting QR-QR
  • Indian Sub Continent/Middle East to/from Asia 1 can connect in Asia 2
  • Indian Sub Continent/Middle East to/from South Pacific can connect in Asia 2
  • Asia 1 to/from South Pacific can connect in Asia 2


Regions:
  • Asia 1 = Japan, Korea, Mongolia
  • Asia 2 = Bhutan, Brunei, China, Guam, Hong Kong, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Saipan, Singapore, Taiwan, Thailand, Vietnam
  • South America 2 = Argentina, Bolivia, Brazil, Chile (excluding Easter Island), Paraguay, Uruguay


Travel on LAN direct flights between North America and South America Region 2 are allowed. Currently, only one market, Miami to/from Buenos Aries, has direct service. These can only be booked by the liaisons. Contact support for booking assistance.

For permitted changes and fees, see this post


NOTE: New award charts are in place for awards made 22 March 2016 or later. See the American Airlines charts here and the oneworld and partner award charts here, both those effective through 21 March 2016 and those taking effect 22 Mar 2016.
Awards assistance tools: Use at your own risk; may not be up to date. These are not recommendations.
  • AwardAce: Compare Award Redemptions Across Airlines In Second
  • AwardHacker: "a tool we build to tell you how to travel with the least miles"
  • Award Nexus: which can search availability but can't determine cost, with FT member free limited use
  • Economical Excursionist's Tools: compare Frequent Flyer Mile Redemptions
  • ExpertFlyer is a common tool used on FT. There is a $99.99 annual fee, monthly fee and five day trial
  • Great Circle Mapper is useful for calculating distance and MPM (Maximum Permitted Mileage)
  • You can try PEX+ (currently in beta), which will even tell you how many miles you'll need, though it draws data from aa.com and S7 so it can't reveal awards that can not be seen on those sites.
  • Travel Codex Award Maximiser commercial blog
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AA oneworld & Other Airline Partner Award information, rules (master thd)

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Old Mar 20, 2019, 1:31 pm
  #61  
 
Join Date: Nov 2009
Posts: 519
Any suggestion for one way MAN-MCI or DUB/MCI on 7/11? Manchester flight is coming to PHL and there is no connecting flight from PHL to MCI. Any suggestion for any other route?
mak101 is offline  
Old Apr 1, 2019, 8:01 pm
  #62  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
i Am able to see 4 seats on ib ord-mad on ba.com, however aa only sees 2. Does anyone know if AA is limited by IB to those two out four seats?

if I were to book the first two seats, will they release the last two to AA?
teddy25 is offline  
Old Apr 1, 2019, 9:03 pm
  #63  
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Originally Posted by teddy25
i Am able to see 4 seats on ib ord-mad on ba.com, however aa only sees 2. Does anyone know if AA is limited by IB to those two out four seats? if I were to book the first two seats, will they release the last two to AA?
Why don't you put two seats on hold and see what happens?
SFO777 is offline  
Old Apr 6, 2019, 9:25 am
  #64  
 
Join Date: May 2018
Posts: 26
Does AA allow transiting via different airports of same city? Like A-NRT-HND-B or A-ICN-GMP-B
starmie is offline  
Old Apr 6, 2019, 9:29 am
  #65  
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Originally Posted by starmie
Does AA allow transiting via different airports of same city?
It used to under some circumstances and still may, as a single award. But AA mileage ticket routing rules/pricing are their own monster, a monster with changes hitting from time to time when and where they may not have been expected:

https://viewfromthewing.boardingarea...on-exceptions/
GUWonder is offline  
Old Apr 6, 2019, 9:30 am
  #66  
 
Join Date: Apr 2001
Location: Austin
Posts: 4,629
Originally Posted by starmie
Does AA allow transiting via different airports of same city? Like A-NRT-HND-B or A-ICN-GMP-B
There is no generic answer to that question. It depends on the specific fare rules and construction and the airlines involved. Maybe yes, maybe no and maybe at a competitive fare and maybe not at a competitive fare.
millionmiler is offline  
Old Apr 6, 2019, 5:57 pm
  #67  
 
Join Date: Sep 2018
Posts: 17
Has anyone had experience booking Malaysian's business class "suites" (their former first class) using AAdvantage miles?
chrisdong is offline  
Old Apr 13, 2019, 8:20 am
  #68  
 
Join Date: May 2006
Posts: 1,913
Anything I am missing here with Sri Lankan awards? I am looking for business class space between DXB-CMB and there is nothing on the search tool. Is it even searchable I am beginning to wonder?
ASUDan130 is offline  
Old Apr 14, 2019, 7:30 pm
  #69  
 
Join Date: May 2011
Posts: 889
Agents not being able to combine two legs that should be allowed under 1 award

I've been going nuts trying to get an award C ticket issued NRT - ORD - DEN (JAL / AA)

AA MileSAAver I can see on AA.com (3x) , and CX or QF I can see the JAL CS award space (CS1)

USA call center is hopelessly overloaded ofc, but once I got though couldnt see anything, Australia (Trinidad & Tobago) can see the individual legs , but cannot combine them into a single award. I did the exact same itinerary earlier this week for another player and an AUS agent got it to work as one award. There are published itineraries, mileage < MQM+25%, award space is available, so what the hell is going wrong now that worked earlier?

Any help would be VERY VERY much appreciated!!

(edit: corrected MileSAAver)

Last edited by wyogold; Apr 14, 2019 at 8:04 pm
wyogold is offline  
Old Apr 14, 2019, 7:38 pm
  #70  
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Join Date: Dec 2003
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Originally Posted by wyogold
I've been going nuts trying to get an award C ticket issued NRT - ORD - DEN (JAL / AA)

AA Aanytime I can see on AA.com, and CX or QF I can see the JAL CS award space

USA call center is hopelessly overloaded ofc, but once I got though couldnt see anything, Australia (Trinidad & Tobago) can see the individual legs , but cannot combine them into a single award. I did the exact same itinerary earlier this week for another player and an AUS agent got it to work as one award. There are published itineraries, mileage < MQM+25%, award space is available, so what the hell is going wrong now that worked earlier?

Any help would be VERY VERY much appreciated!!


What does AAnytime award availability have to do with this?

You can't combine an AA AAnytime segment with a partner (MileSAAver) segment on a single award.
guv1976 is offline  
Old Apr 14, 2019, 7:54 pm
  #71  
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Posts: 21,592
Originally Posted by chrisdong
Has anyone had experience booking Malaysian's business class "suites" (their former first class) using AAdvantage miles?
Has not been possible since late last year. The old Partner First Class award class was P class, which MH is now using as revenue Business Suites. They haven't fixed this yet.
SFO777 is offline  
Old Apr 14, 2019, 8:03 pm
  #72  
 
Join Date: May 2011
Posts: 889
Originally Posted by guv1976


What does AAnytime award availability have to do with this?

You can't combine an AA AAnytime segment with a partner (MileSAAver) segment on a single award.
You are correct of course, my bad, I meant MileSAAver award availibility is visible (3x). I corrected my earlier post. Any ideas on what's going wrong though?
wyogold is offline  
Old Apr 14, 2019, 9:57 pm
  #73  
 
Join Date: May 2011
Posts: 889
Originally Posted by wyogold
I've been going nuts trying to get an award C ticket issued NRT - ORD - DEN (JAL / AA)

AA MileSAAver I can see on AA.com (3x) , and CX or QF I can see the JAL CS award space (CS1)

USA call center is hopelessly overloaded ofc, but once I got though couldnt see anything, Australia (Trinidad & Tobago) can see the individual legs , but cannot combine them into a single award. I did the exact same itinerary earlier this week for another player and an AUS agent got it to work as one award. There are published itineraries, mileage < MQM+25%, award space is available, so what the hell is going wrong now that worked earlier?

Any help would be VERY VERY much appreciated!!

(edit: corrected MileSAAver)
Just tried for the 4th time, NZ, but connects to T&T - agent could see everything, went through in 5 minutes. Whaddayakno ...
wyogold is offline  
Old Apr 18, 2019, 6:21 pm
  #74  
 
Join Date: Nov 2002
Location: Boston, MA
Programs: AA PlatPro (LTG), Marriott Titanium (LTG), HH Diamond
Posts: 254
Is BOS-LHR-DOH-CMB a valid award routing? Some of the documentation I see treats Middle East and India as a combined region and other documentation treats them separately.
chriseng is offline  
Old Apr 18, 2019, 7:37 pm
  #75  
 
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
Originally Posted by chriseng
Is BOS-LHR-DOH-CMB a valid award routing? Some of the documentation I see treats Middle East and India as a combined region and other documentation treats them separately.
Per this thread it appears that is no longer permitted as a single award.
JonNYC likes this.
dtremit is offline  


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