Dec 1, 2012, 8:39 pm

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: philemer

Effective 12 Oct 2014, meal selection is available from 30 days to 24 hours before flight (This meal selection was suspended temporarily 12 Sep - 10 Dec 2015.)

Special meal (Asian vegetarian, Kosher, Muslim, Low sodium, etc.) requests may be requested where offered. See this post for the list of available special meals.

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Quote:

Reserve your entrée before you fly

Flying in First or Business Class? We’re the first U.S. airline to offer you the choice to reserve your entrée on American Airlines flights with scheduled meal service. To enjoy this personalized service, simply reserve your meal at least 24 hours before departure.

Available for customers traveling on American Airlines in First or Business class, on the majority of flights that are scheduled to offer a meal.
You can reserve your meal beginning 30 days (and up to 24 hours) before you depart
If you change your flight, reservation is required again
Meals may not be available at times as there is a limit on numbers.

Information About Entrée (Main Course) Reservations:

Entrée reservations are available in First and Business class on American Airlines marketed and operated flights
We can begin accepting reservations 30 days prior to travel and all orders must be completed at least 24 hours before departure
If your original itinerary changes, please reselect your entrée preference
We will do our best to accommodate your request, but there may be instances that prevent us from fulfilling your selection

Problems? Try a DM using Twitter or call.

Also see

Note: the old order in which meal preferences are taken by Flight Attendants ("FEBO") ended on 1 Sep 2014. See "FEBO dead 1 Sep 2014 - new system based on flight direction & time zone change".

Thanks to wiki "plank holder" hillrider.

Reserve / Select Meal Entree / Main Course via website (master thread)

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May 17, 2017, 6:30 am

#826

luxtrvlwrks

Join Date: Jun 2012

Location: BNA

Programs: Virtuoso, FSPP, RC STARS, Rosewood Elite, Bellini, SPG LP, Dorchester Diamond, PenClub

Posts: 357

I tried getting assistance in the Admiral's Club, but they told me they were not able to help. I did DM AA on Twitter and they confirmed my selection. I totally understand that I can call or tweet. I was simply wondering if it was known issue, and potentially one with a workaround, or if it was something odd with my browser setup.

Thanks!

May 21, 2017, 6:28 pm

#827

danielonn

Join Date: Oct 2003

Location: Traveling the World

Posts: 6,072

Quote:

Originally Posted by davesam12

Am on a mid con flight to dfw tomorrow and itinerary says "lunch". When I select pre order choice on line it shows the "variety of Kellogg's cereal" or "make selection later". Weird.

And if you "make the selection later" guess what you end up with? A banana

May 21, 2017, 6:31 pm

#828

danielonn

Join Date: Oct 2003

Location: Traveling the World

Posts: 6,072

Quote:

Originally Posted by JeffP

We pre-ordered the quiche on yesterdays SJU-DFW. On the plane, the selections were actually omelet and cereal. All of the quiche pre-orders now said "alternate" which the FA said meant cereal.

I would have told the pursuer that I want the quiche and if I wanted the cereal i would have had it in the lounge.

May 22, 2017, 6:24 am

#829

danielonn

Join Date: Oct 2003

Location: Traveling the World

Posts: 6,072

Quote:

Originally Posted by johnash

Thanks for the tip. Living in Spain, olives are always there but not cooked ones in many dishes. So it will probably be 2 x eggplant/berenjas!

Chicken is so bland. Instead I would go for a Chateaubriand Salmon and a Vegetarian Pasta along with a Tapas or Antipasta option one meat and one cheeses crackers dried fruit option for snacks.Then they could offer sparkling wine and champaign to all First Class flights.

Jun 2, 2017, 2:47 pm

#830

Mowee

Join Date: May 2007

Location: Dallas

Programs: AAdvantage Exec PLT 2mm/DL 1MM/ Hilton Gold

Posts: 46

On our flights yesterday, we had reserved meals online but when in the cabin...they showed no choice. Fortunately what we wanted was still available. One of the FAs asked did you make the reservation online or talk to someone. We had gone on line. She said call it in adding about half the time the online doesn't work.

Jun 2, 2017, 4:02 pm

#831

JIMCHI

Join Date: Jul 1999

Location: Sacramento, CA

Programs: AA Exec Plat, Hyatt,Marriott,BA,AS

Posts: 4,425

Quote:

Originally Posted by Mowee

Many others have this same problem? Should we phone in in on future flights? Have had no problems so far.

Jun 2, 2017, 5:32 pm

#832

DCAstudent

Join Date: Jan 2006

Posts: 1,296

Quote:

Originally Posted by JIMCHI

Many others have this same problem? Should we phone in in on future flights? Have had no problems so far.

Online has never not worked for me, including on three flights in the past week.

Jun 3, 2017, 4:58 pm

#833

MADPhil

Join Date: Sep 2013

Location: MSN

Programs: AA, BAEC Gold

Posts: 3,928

I could not reserve meals online for a recent ORD-DEN roundtrip (AA.com reported a system error when I tried to save the choices). I called and the agent made the selections however nothing showed on the manifests. Since this does not seem to be a general problem perhaps it simply does not work on some routes.

Jun 5, 2017, 11:11 pm

#834

1kBill

Join Date: Apr 2004

Location: EWR, PHL

Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.

Posts: 4,637

Upcoming flights in July LHR-DFW-LAX are showing the following choices:

LHR-DFW Business

Grilled Tenderloin
Grilled Tenderloin, bordelaise sauce, boiled potatoes, sautéed spinach

Roasted Cauliflower
Roasted Cauliflower, Gruyère mashed potatoes, watercress, pumpkin seed crumble

Cod Filet and Prawn Jalfrezi
Cod Filet and Prawn Jalfrezi, saffron rice, Asian-spiced spinach, paratha bread

DFW-LAX

Cheese Lasagna
Cheese Lasagna with pomodoro sauce

Grilled Beef Filet
Grilled Beef Filet roasted asparagus, roasted cipollini onion, tri-color quinoa, horseradish cream sauce

Jun 5, 2017, 11:38 pm

#835

iadisgreat

Join Date: Jan 2002

Location: DCA/IAD/WAS

Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P

Posts: 2,138

Quote:

Originally Posted by DCAstudent

Online has never not worked for me, including on three flights in the past week.

Jun 5, 2017, 11:40 pm

#836

iadisgreat

Join Date: Jan 2002

Location: DCA/IAD/WAS

Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P

Posts: 2,138

Quote:

Originally Posted by 1kBill

Just had the domestic beef filet on a DCA-DFW flight - a little overcooked but was happy with it. Lasanga would have been fine (and looked good), but it's beach season...

Jun 6, 2017, 4:34 am

#837

mcrw00

Join Date: Jun 2011

Programs: United Premier Platinum

Posts: 638

deleted

Last edited by mcrw00; Jun 6, 2017 at 5:37 am

Jun 8, 2017, 8:43 am

#838

CNMAZ

Join Date: Dec 2010

Location: PHX

Posts: 323

We keep getting error messages when trying to order meals for several flights. We called and the agent could not select meals either. This has been happening over the last few days for us.

Jun 8, 2017, 8:48 pm

#839

controller1

Join Date: Jan 2009

Location: TUL

Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite

Posts: 6,177

Quote:

Originally Posted by 1kBill

If you need a suggestion for your international flight, you may wish to post the menu in this thread: 2017 Combined AA International Meal / Meals - menu / photos / etc. (master thread)

Jun 15, 2017, 1:55 pm

#840

SpeedRicer

Join Date: Jan 2005

Location: San Diego US and Brisbane AU

Programs: AA EXP/2MM - DL PM - OZ Diamond - Bonvoy LTT - Hyatt Glob - IHG Plat - National EE - Sixt Platinum

Posts: 1,315

For those getting system errors on selecting meals, did you do something else in the reservation earlier, like selecting seats?

I find that if you do something else in the screen like adding passport details, selecting seats, etc., the URL changes for that function. Then, when you try to select the meal, it tries to reference the changed URL (for seats, passports, etc.) instead of the original record locator link, so something seems to fail when saving the meal selections.

Workaround for this seems to be to back out of the reservation, reload it from "My Trips" and just do the meal selection...