5.5hr delay in DFW on LHR-SFO. Can I invoke EU delay compensation rules?
Jun 28, 2009, 9:25 pm
#1
Original Poster
Join Date: Oct 2003
Location: San Francisco
Programs: UA MM, UA Gold
Posts: 195
5.5hr delay in DFW on LHR-SFO. Can I invoke EU delay compensation rules?
I booked a business class ticket with miles from SFO-ORD-LHR-CDG, then from LHR-DFW-SFO on the return, but when I got to Dallas the plane to SFO was broken. They delayed the flight departure by 5.5 hours with no compensation or real apology. Since the routing originated in London do you think I can invoke the EU payments scheme?
If not what's a fair compensation anyone's seen AA give for a delay like this on an award ticket?
If not what's a fair compensation anyone's seen AA give for a delay like this on an award ticket?
Jun 28, 2009, 9:28 pm
#2
Join Date: Apr 2004
Posts: 5,630
I booked a business class ticket with miles from SFO-ORD-LHR-CDG, then from LHR-DFW-SFO on the return, but when I got to Dallas the plane to SFO was broken. They delayed the flight departure by 5.5 hours with no compensation or real apology. Since the routing originated in London do you think I can invoke the EU payments scheme?
If not what's a fair compensation anyone's seen AA give for a delay like this on an award ticket?
If not what's a fair compensation anyone's seen AA give for a delay like this on an award ticket?
A food voucher at DFW if u are lucky.
Jun 28, 2009, 9:32 pm
#3
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Jun 28, 2009, 9:39 pm
#4
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Take a look through the compensation master thread and you'll get an accurate idea of what compensation AA gives in cases like this. It has lots of flight delay cases in it.
Jun 28, 2009, 9:44 pm
#5
Suspended
Join Date: Dec 2005
Posts: 9,916
I booked a business class ticket with miles from SFO-ORD-LHR-CDG, then from LHR-DFW-SFO on the return, but when I got to Dallas the plane to SFO was broken. They delayed the flight departure by 5.5 hours with no compensation or real apology. Since the routing originated in London do you think I can invoke the EU payments scheme?
If not what's a fair compensation anyone's seen AA give for a delay like this on an award ticket?
If not what's a fair compensation anyone's seen AA give for a delay like this on an award ticket?
http://www.guardian.co.uk/business/2...irlineindustry