aa.com : ticket status "purchased", not "ticketed" normal??
#16
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Cheers.
#17
Join Date: Jun 2008
Posts: 11
'Purchased' - not ticketed
If the ticket has been displayed as purchased and not ticketed, can AA then turn around in a weeks time and say that this fare / seat is no longer available? Or is my seat and price guaranteed?
#18
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
#20
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
I have had some problems with the "purchased" not "ticketed" thing with Amex. Both times it was because Amex put a hold on my account and I didn't know about it. One time it was because of my Bulgarian and Serbian charges which instigated a hold; another, I purchased 8 tickets over a day or two, and they held only on the last couple. I have a platinum card fwiw. Calls from and to Amex cleared it up, but I had AA contact me after a couple of days to tell me there was a problem with the card, which was declined the first time and apparently not run again.