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Old Jul 30, 07, 5:54 pm   #1
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Angry aa.com: The flight(s) or fare selected is no longer available. Please modify...

I've been seeing a lot of:

Check below for errors:
The flight(s) or fare selected is no longer available. Please modify your request.


on aa.com yesterday and today. I'm just trying to book a simple, international round trip using the Round-Trip search. Multi-city is equally frustrating. It will find flights, price them out, and then tell me that I cannot put the flights I want on hold because...

Price Change Notification


The price of this itinerary has changed since you selected your flight(s).
This happens because seat availability often changes based on demand for a particular flight.

The lowest available total price, including taxes and fees, is now:


And I can never get it to hold.

Anyone else experiencing this pesky problem?
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Old Jul 30, 07, 5:57 pm   #2
 
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yes, it seems to be getting worse and worse. very frustrating.
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Old Jul 30, 07, 6:01 pm   #3
 
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I've experienced this problem before. I usually call up web services, explain the problem. Depending on the representative, my experience is that they will:

a) make a reservation for you at the higher price
b) make a reservation for you at the higher price and then put a note in to waive the ticketing fee
c) somehow make the reservation for you at the lower price after doing a lot of manual intervention

The reservations they make for you cannot be purchased online -- they will require you to call in to purchase.
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Old Jul 30, 07, 6:46 pm   #4
 
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Simple international round trip. hmmmmm

I used to get this when trying MRs for no overnight stay .. MSP-DFW-LAX-DFW-MSP where I got to LAX at 8pm and left at like 11:30pm the same night. LAX seemed to be the issue .. I could do it with other cities but not LAX.

If this is a 'normal' trip with a few days of in-destination-city time, sounds like a call to Web Services.
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Old Jul 30, 07, 7:04 pm   #5
 
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My experience is the same as the OP.

Both searching by price or price & schedule for an international trip I get this same message.
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Old Jul 30, 07, 7:54 pm   #6
 
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Quote:
Originally Posted by Spiff View Post
Anyone else experiencing this pesky problem?
Yup. Happened to me twice last week for BOS-SFO and BOS-SEA itins. Each time price was about $100 higher than originally quoted. Strange how the price never goes down!

Anyways, smells like something fishy is going on? I've remember hearing something last year about pricing strategies on amazon.com and dell.com, where they manipulate the price based on your purchasing history -- I wonder if aa.com is doing the same thing?
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Old Jul 30, 07, 8:05 pm   #7
 
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To Spiff --- Did you check the fare basis and then see if the bucket was available on EF?

might help to know if it is happening when there is availability in a given bucket or maybe it is happening when say it is at N1 or some other low number of available seats
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Old Jul 30, 07, 8:57 pm   #8
 
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I use my company system which is a scaled down version of Sabre. I noticed the same problem recently with a "simple" international flight that would not ticket out at the very though it priced it. I removed the SIN / BKK flight and it ticketed. Never had this problem before.
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Old Jul 30, 07, 9:11 pm   #9
 
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I've experienced this issue on some simple domestic roundtrips this year. I will try to hold or purchase a $250 ticket and get a price change saying the new price is $300. I press hold/purchase to continue with the $300 price and get another message saying the price is now $250. It will go back and forth endlessly. I've cleared the browser session, started fresh and still have the same issue. Solution has been Web Services who always managed to ticket the lower price.
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Old Nov 2, 10, 9:48 am   #10
 
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Still giving me the price change notification error....Calling-in?

Hi FTers,

I am wondering if there's any of you who recently tried the multi-city search and it came up with the price change notification. I tried to call last night and the web services said they require a fee to make the reservation for us. Also, she added that if you would like to really make that specific reservation ROC-ORD-STL-LAX which breaks into three flights in multi-city search, then the prices are going to be $700 instead of $130! What is really going on here?
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Old Nov 2, 10, 10:16 am   #11
 
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My recent booking with multi-city itinerary was a positive one - my price decrease by $100 from the initial hold price.
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Old Nov 2, 10, 10:37 am   #12
 
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Quote:
Originally Posted by salfcl View Post
My recent booking with multi-city itinerary was a positive one - my price decrease by $100 from the initial hold price.
The question to you is how did you manage to hold the itinerary? I tried the multi-city and some of the flights are on the same day. Did you have the legs booked on different dates?
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Old Nov 2, 10, 12:55 pm   #13
brp
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Quote:
Originally Posted by Paulakers2010 View Post
Hi FTers,

I am wondering if there's any of you who recently tried the multi-city search and it came up with the price change notification. I tried to call last night and the web services said they require a fee to make the reservation for us. Also, she added that if you would like to really make that specific reservation ROC-ORD-STL-LAX which breaks into three flights in multi-city search, then the prices are going to be $700 instead of $130! What is really going on here?
Search "married segment" here and all will be explained.

Cheers.
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Old Jun 15, 11, 2:30 pm   #14
 
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Still happening to me...I just ran through the menu of 40 fares AA.com offered me. Only 15 are actually valid and bookable, according to the website.

I was able to select a V fare in economy for 2 weeks from now from SBA to DCA for the bargain price of $2424 r/t. Taxes are not included, however.

Someone needs to buy these cracker-jacks a TRS-80 so they can modernize their systems.
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Old Jun 15, 11, 3:43 pm   #15
 
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Quote:
Originally Posted by lobo411 View Post
Still happening to me...I just ran through the menu of 40 fares AA.com offered me. Only 15 are actually valid and bookable, according to the website.

I was able to select a V fare in economy for 2 weeks from now from SBA to DCA for the bargain price of $2424 r/t. Taxes are not included, however.

Someone needs to buy these cracker-jacks a TRS-80 so they can modernize their systems.
Last week I ran through all the options on an international roundtrip and every one of them came back "unavailable." Funny that it shows up on Travelocity though.
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