Cancelling Citi AA AAdvantage Card / Retention Bonus (consolidated)
May 23, 2005, 3:04 pm
#1
Original Poster
Join Date: Jul 2003
Location: Gainesville, VA
Posts: 185
Cancelling Citi AA AAdvantage Card / Retention Bonus (consolidated)
I have a Citi Card MC AAdvantage card that expires in June. I am a Diners Club member and will receive a MC card in June. I can't cancel Diners Club becuase I have too many miles in their Rewards Program and I am not ready to move or use them. The only way I will keep the Citit Card is if they offer me a deal I can't refuse when I call them to cancel. What has been your experience with this situation? Frankly, I will probably cancel because I can apply again in 6 mos and get at least 15K miles. AND, at my age, I couldn't care less about future credit rating issues.
May 23, 2005, 8:41 pm
#3
Join Date: Jan 2005
Location: Dallas, TX/NYC
Programs: AAdvantage EXP (5.8MM Airpass) Delta Gold Medallion Marriott Platinum
Posts: 1,330
Originally Posted by jackp
I have a Citi Card MC AAdvantage card that expires in June. I am a Diners Club member and will receive a MC card in June. I can't cancel Diners Club becuase I have too many miles in their Rewards Program and I am not ready to move or use them. The only way I will keep the Citit Card is if they offer me a deal I can't refuse when I call them to cancel. What has been your experience with this situation? Frankly, I will probably cancel because I can apply again in 6 mos and get at least 15K miles. AND, at my age, I couldn't care less about future credit rating issues.
I cancelled mine several years ago and despite spending about 10,000 per month, they said good luck. (no waived fees). I came back about 6 months ago as I grew weary of another cards' policies. If you come back, no bonus miles on the same social security #. I will say this about Citi, they waive late fees for good customers and always do their best to work out disputed charges... sometimes eating the amount themselves on nominal disputes.
May 23, 2005, 10:46 pm
#4
Join Date: Apr 2004
Location: NY
Programs: AA Plat 1MM, IC RA, HH Gold
Posts: 2,791
Originally Posted by AA53
IIf you come back, no bonus miles on the same social security #.
May 24, 2005, 10:19 am
#5
Join Date: Apr 2004
Location: NYC
Programs: UA, AA Gold, Delta, HHonors Diamond, Marriott, Starwood
Posts: 214
I called to cancel my card about a year ago and they offered me 2k or 3k to keep the card for a while and think about it. The miles posted about a month later. I don't know if they're still offering this when you call to cancel.
May 24, 2005, 10:23 am
#6
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,526
Originally Posted by AA53
I will say this about Citi, they waive late fees for good customers and always do their best to work out disputed charges... sometimes eating the amount themselves on nominal disputes.
Cheers.
May 24, 2005, 11:18 am
#7
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
Originally Posted by sadeghi
I called to cancel my card about a year ago and they offered me 2k or 3k to keep the card for a while and think about it. The miles posted about a month later. I don't know if they're still offering this when you call to cancel.
They offered me 7,500 miles or a 9% rate (I have the Platinum card). I opted for the miles but have yet to see them in my account.
May 24, 2005, 12:23 pm
#8
Join Date: Jul 2003
Location: San Francisco
Programs: AA Plat
Posts: 267
I cancelled in the past year, and they offered an amount of miles that I can't recall. Within 6 months of the cancellation, I got a mailing with a 20K bonus offer for signing-up. I couldn't believe that I would get 20k so soon after cancelling and didn't take the offer.
May 24, 2005, 12:39 pm
#10
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,526
Originally Posted by LRD
Do you recall when this change was made?
Cheers.
May 24, 2005, 8:41 pm
#11
Join Date: Oct 2002
Location: Rolling Lakes Yacht Club
Posts: 4,981
Originally Posted by brp
They also charge 3% on foreign transactions- the highest rate I know of.
Cheers.
Cheers.
FWIW, Once my DC is rebranded to MC, I am dumping both my Amex Plat and Citi AA card. IMHO, DC still has the best rewards program for transferring points to various airline programs. I am getting away from being married to one carrier for reward travels.
May 24, 2005, 9:14 pm
#12
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,526
Originally Posted by DataPlumber
Its the same as AMEX.
Cheers.
May 24, 2005, 10:31 pm
#13
Join Date: Dec 2001
Location: West Hollywood, CA AA EXP 2MM; Motel 6 Bauxite
Posts: 413
I called in December to cancel and they connected me to another rep who offered to waive the $50 fee (I did not ask for anyting, just said I wish to cancel). I accepted, though I still rarely use the card since I got the Starwood Amex. I was charging about $1,000 a month and did not carry a balance. The year before I called to cancel and I was offered a waiver of half the fee, or pay the full $50 and get 5,000 miles. I took the miles. I'm not sure if it's luck or something else.
May 25, 2005, 12:01 pm
#14
Original Poster
Join Date: Jul 2003
Location: Gainesville, VA
Posts: 185
I'm with DataPlumber...with Diners now being accepted anywhere, the flexibility of using miles with any airline is great. A great advantage is to add the necesssary miles to any airline to get an award ticket or an upgrade.
May 25, 2005, 8:53 pm
#15
Join Date: Aug 2001
Location: Cerritos, CA
Programs: AA Plat; HH Gold; Marriott Silver; UCLA Fan
Posts: 798
I've had the AA Citibank Business MC for about 4 years. I do about $75K a year on it. The last 2 years, under the threat of my cancelling, they waived the fee in full, and the year before that they waived half of it. So there!
