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Questions benefits executive platinum (whilst flying US)

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Old Oct 5, 2014, 8:29 pm
  #1  
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Join Date: Nov 2012
Posts: 10
Questions benefits executive platinum (whilst flying US)

Do I have any executive platinum benefits flying Us airways like complementary meal or upgrades?
Xirvin is offline  
Old Oct 5, 2014, 10:13 pm
  #2  
 
Join Date: Jul 2007
Location: NH, USA
Programs: AA PLAT (2.8MM), DL Diamond, UA*S, BA Silver, Hyatt Globalist, Marriott LTE, Hilton DIAMOND, IHG PLT
Posts: 770
Yes. On U.S. air in coach... Only snack item. No buy on board meal. Upgrade at check in only. Can waitlist at airport
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Old Oct 6, 2014, 5:13 am
  #3  
 
Join Date: May 2005
Location: Chattanooga, TN
Programs: DL Diamond Million Miler, AA Ex-Plat, IHG RA, Marriott PLAT, HERTZ Pres Circle
Posts: 1,220
Good luck with the snack item, I've had zero luck on US as a AA ExPlat. Three times I've asked for a free snack, each time I get the 'those aren't the rules on US Air' treatment. I've tried to argue the point, but it looks stupid for start an argument over an airline snack.

randidliyo
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Old Oct 6, 2014, 6:11 am
  #4  
 
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
Originally Posted by randidliyo
Good luck with the snack item, I've had zero luck on US as a AA ExPlat. Three times I've asked for a free snack, each time I get the 'those aren't the rules on US Air' treatment. I've tried to argue the point, but it looks stupid for start an argument over an airline snack.

randidliyo
The FA on a US RJ flight last week gave me a complimentary cocktail last week (2 bottles actually!), I was in the exit row... I rarely fly US so it surprised me. When I asked how much he told me they were on the house.
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Old Oct 6, 2014, 8:10 am
  #5  
 
Join Date: Oct 2012
Location: Los Angeles, CA
Programs: UA 1K, AA EXP, SPG PLT, Marriott Gold
Posts: 42
I echo the sentiment on the “good luck with the meal” comment. It is variable at best. I had one flight where they proactively gave me a piece of paper where the FA wrote his name and “free drink.” On another, nothing. I didn’t ask, as I didn’t really like what they had anyway, and I didn’t feel like debating the matter.
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Old Oct 6, 2014, 8:20 am
  #6  
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Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
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I've had zero luck getting any kind of snacks/drinks on the Cactus with my EXP card. Granted, I've only flown a handful of rather short flights on US this year. I'm usually told that this policy has not been extended to US Airways yet. Personally, I question whether or not it will ever be extended to US.
cmd320 is offline  
Old Oct 6, 2014, 11:32 am
  #7  
 
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
In theory, you should get snacks on board as EXP. I think this benefit was only recently published a couple of days ago(?correct me if I'm wrong)
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Old Oct 6, 2014, 2:12 pm
  #8  
 
Join Date: Jan 2012
Location: Washington, D.C. / Miami, FL
Programs: AAdvantage EXP, HHonors Gold, Hertz Five Star
Posts: 113
Originally Posted by jona970318
In theory, you should get snacks on board as EXP. I think this benefit was only recently published a couple of days ago(?correct me if I'm wrong)
You are correct. EXP and CP elites just started getting free snacks and a complimentary beverage on US Airways operated flights as of October 1, 2014.
iAdam is offline  
Old Oct 6, 2014, 2:21 pm
  #9  
 
Join Date: Apr 2004
Location: TPA/AUS
Programs: AA EXP/2MM/AC; UA Silver; AS; DL; Marriott LTT; National Car Elite
Posts: 2,428
Originally Posted by iAdam
You are correct. EXP and CP elites just started getting free snacks and a complimentary beverage on US Airways operated flights as of October 1, 2014.
That's what I heard. Due to the ORD mess, I was rerouted onto US. On my Sept 27 US flight I inquired about discount or free for EXP, and F/A said they heard some thing would be implemented Oct 1.
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Old Oct 6, 2014, 5:07 pm
  #10  
 
Join Date: Jan 2012
Location: ORD
Posts: 986
Is this documented anywhere? I imagine a printout from the US website would help with the FAs.
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Old Oct 6, 2014, 7:14 pm
  #11  
 
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
Originally Posted by Bttc
Is this documented anywhere? I imagine a printout from the US website would help with the FAs.
It's on both AA and US.com
jona970318 is offline  
Old Oct 6, 2014, 7:56 pm
  #12  
 
Join Date: Jan 2012
Location: Washington, D.C. / Miami, FL
Programs: AAdvantage EXP, HHonors Gold, Hertz Five Star
Posts: 113
US: http://www.usairways.com/en-US/divid...chairmans.html

AA: http://www.aa.com/i18n/disclaimers/m...p#addlBenefits (scroll all the way down)
iAdam is offline  
Old Oct 6, 2014, 10:30 pm
  #13  
 
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
Originally Posted by jona970318
It's on both AA and US.com
I must be blind, but I see no reference that EXP get free snack/drink on US Air mainline, however, it does mention that CP gets it on US & AA.
arollins is offline  
Old Oct 7, 2014, 6:32 am
  #14  
 
Join Date: Mar 2008
Location: New Orleans
Programs: AA EXP
Posts: 655
Comp. snack and drink

You have to dig for a bit, but it's there.

There's also language (somewhere) pointing out different snack offerings on US v. AA. On AA, it's pretty generous, on US, it's only a "snack", not any offering on the menu.


http://www.aa.com/i18n/AAdvantage/el...fits-chart.jsp

AAdvantage elite status member benefits for travel on US Airways
Effective January 7, 2014

Benefits Executive Platinum Platinum Gold
Elite status bonus miles 100% 100% 25%
Minimum mileage guarantee
Upgrades on eligible US Airways flights, when available, at check-in
First/Business class check-in
Priority through security
Priority boarding
Priority baggage delivery
Complimentary access to Preferred seats
Complimentary checked bags (3) (2*) (1)
Move Up fee waiver (similar to American's Same Day Confirmed Flight Change)
Complimentary snack and alcoholic beverage in the Main Cabin
bucketlist is offline  
Old Oct 15, 2014, 11:56 am
  #15  
 
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
Originally Posted by randidliyo
Good luck with the snack item, I've had zero luck on US as a AA ExPlat. Three times I've asked for a free snack, each time I get the 'those aren't the rules on US Air' treatment. I've tried to argue the point, but it looks stupid for start an argument over an airline snack.

randidliyo
Asked about it today on US Express, FA wouldn't budge. She said I was the second person who asked today, and that I should contact customer service.
GrumpyYoungMan is offline  


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