New AA.com feature - login with FFN OR e-mail address
#1
Original Poster
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
New AA.com feature (may explain some login difficulties)
This morning I noticed a new AA.com feature I'd yet to see discussed here: it is now possible to login with either your AAdvantage number or the email address associated with your account. I remember this being a gripe a while back, so apparently they listened. Kind of nice to have, much like my Starwood and Marriott logins.
Last edited by JDiver; Nov 9, 2012 at 9:31 am Reason: retitle / maintain title
#2
Join Date: May 2007
Posts: 523
I did not have issues logging in today, but did have issues pulling current reservations.
#3
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
It is nice - if it works.
I had no problems pulling reservations, but could not log in with my aa.com linked e-mail address, could only log in with my FFN.
Not quite ready for prime time?
I had no problems pulling reservations, but could not log in with my aa.com linked e-mail address, could only log in with my FFN.
Not quite ready for prime time?
#4
Join Date: Jul 2009
Location: CMH
Programs: AA PLT, DL GLD, HHonors Diamond, Priority Club PLT, Hertz PC
Posts: 282
who doesn't know their FFN?? I even know my unborn child's future alphanumeric number. I object to AA's frivolousness in IT spending
#5
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
Well, no wonder they're bankrupt! (There, it has been said in this thread... now we can go on.)
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
#6
Original Poster
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
And FWIW, it took longer than usual to load, but I did get it to work with my email address.
#7
Join Date: Jun 2010
Location: DCA and STL
Programs: AA Concierge Key, Marriott Lifetime Titanium, National Car Executive Elite
Posts: 524
I have often struggled when completing paper work to remember my home phone number or year of birth for one of my children, but if you shake me awake in the middle of the night I always can remember my AA and DL frequent flyer numbers I bet that I'm not alone.
#8
In Memoriam
Join Date: Apr 2001
Location: dallas texas usa
Programs: aa plt 4.9MM LTAC
Posts: 14,828
same pw for both?
#9
Join Date: Jun 2010
Location: DCA and STL
Programs: AA Concierge Key, Marriott Lifetime Titanium, National Car Executive Elite
Posts: 524
#10
Join Date: Oct 2005
Location: SNA/LAX
Programs: AA PLT, VS Gold, SPG Plat, Le Club Plat, Amex Plat
Posts: 202
Not quite ready for prime time, indeed.
#12
Join Date: Sep 2006
Programs: AA EXP - 2.4 mm, Starwood PLT
Posts: 427
No issues getting in but also cannot see anything on My Reservations. Actually it says "You Do Not have Any Reservations"... luckily I was able to find my trip next week by using the Record Locator. Spoke with Web Services and this is something they are "working on"..
#13
Join Date: Jun 2009
Location: LAX
Posts: 6,769
No issues getting in but also cannot see anything on My Reservations. Actually it says "You Do Not have Any Reservations"... luckily I was able to find my trip next week by using the Record Locator. Spoke with Web Services and this is something they are "working on"..
Also, my email address doesn't work. Not working yet.
I'm just surprised that their IT team didn't catch this before. Don't they mirror a portion of the site and do an internal check before going public?
#14
Join Date: Aug 2007
Location: DFW
Programs: AA EXP, SPG PLAT
Posts: 445
My current reservarions are not showing up in my reservartions. I have to manually see by putting the Record locator and additional information.