Oct 26, 2012, 5:52 pm
Last edit by: JDiver
MODERATOR NOTE
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
Hurricane Sandy (and post-Sandy) impacts and related issues (consolidated)
Oct 28, 2012, 10:04 am
#121
Join Date: Jul 2000
Location: San Francisco, CA USA // UA 1K 2 Million Miler, AA EXP 2MM, HH Diamond, SPG Plat // Easily found on SFO-ORDs
Posts: 2,726
Oct 28, 2012, 10:06 am
#122
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
At least calling AA you get music versus being hung up on by UA.
Oct 28, 2012, 10:17 am
#123
Join Date: Mar 2003
Location: Washington, D.C. Metro
Programs: AA EXP | UA Million Miler Gold (former decade-long 1K) | SPG Plat | Hyatt Plat | Avis Chairman
Posts: 822
+1. Tomorrow evening's DCA-ORD just canceled but not all DCA-ORD cancelled yet as mentioned above. I'm rebooked to morning. Fingers crossed.
Last edited by UAfan; Oct 28, 2012 at 10:33 am Reason: Add more details
Oct 28, 2012, 10:19 am
#124
Join Date: Jul 2000
Location: San Francisco, CA USA // UA 1K 2 Million Miler, AA EXP 2MM, HH Diamond, SPG Plat // Easily found on SFO-ORDs
Posts: 2,726
JFK-SFO now also all cancelled for Monday, as well as today's (Sunday) remaining SFO-JFK.
I was watching EF and was interesting to see them at work -- one by one the flights showed up as cancelled.
Hold time on EXP desk now 3 min -- we'll see how that pans out.
Update: going on 12 minutes. But still expecting a far superior AA experience to how UA is handling this.
Further update: took 20 minutes to get through to EXP desk. Easy refund of SFO-JFK itinerary. Bummed because upgrades had all cleared and was going to be a couple of nice flights.
I was watching EF and was interesting to see them at work -- one by one the flights showed up as cancelled.
Hold time on EXP desk now 3 min -- we'll see how that pans out.
Update: going on 12 minutes. But still expecting a far superior AA experience to how UA is handling this.
Further update: took 20 minutes to get through to EXP desk. Easy refund of SFO-JFK itinerary. Bummed because upgrades had all cleared and was going to be a couple of nice flights.
Last edited by 1K-SFO; Oct 28, 2012 at 10:37 am
Oct 28, 2012, 10:19 am
#125
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
Fifteen minutes sixteen seconds on hold w/ music. Offered refund to my cc or full value use towards travel on AA down the line. Took the later. Good job AA.
Oct 28, 2012, 10:24 am
#126
Join Date: May 2005
Location: JFK
Posts: 187
Flt 24 SFO-JFK got out with my buddy and his wife on board, the remaining are all canceled (AA 16/20/18) today.
Oct 28, 2012, 10:41 am
#127
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
AA30 11:35pm redeye tonight from LAX-JFK cancelled
Oct 28, 2012, 10:46 am
#128
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,967
Some late-afternoon/evening MQ flights ex-JFK are now cancelled, like RDU and DCA, probably because Dispatch is canceling the inbounds to keep the aircraft out of the NYC area during the storm. This evening's JFK-BDA flight is cancelled (obviously).
I would expect a lot of evening flights heading TO the NYC area to be cancelled in order to protect the equipment. (and resulting cancellations ex-NYC tomorrow)
I would expect a lot of evening flights heading TO the NYC area to be cancelled in order to protect the equipment. (and resulting cancellations ex-NYC tomorrow)
Oct 28, 2012, 11:35 am
#129
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
LGA-DFW 645am flight tomorrow cancelled. Get ready for more.
Edit - Per Flight Status page on AA.com, all LGA-DFW flights are cancelled tomorrow morning and through the 159pm departure.
Edit - Per Flight Status page on AA.com, all LGA-DFW flights are cancelled tomorrow morning and through the 159pm departure.
Last edited by george 3; Oct 28, 2012 at 12:01 pm Reason: Update
Oct 28, 2012, 11:36 am
#130
Join Date: Mar 2003
Location: Washington, D.C. Metro
Programs: AA EXP | UA Million Miler Gold (former decade-long 1K) | SPG Plat | Hyatt Plat | Avis Chairman
Posts: 822
AAnd my rebooked flight just cancelled too. 
Looks like I'll rebook to after Frankenstorm. Wait time on the EXP line is now 60+ minutes 
Looks like I'll rebook to after Frankenstorm. Wait time on the EXP line is now 60+ minutes
Oct 28, 2012, 11:40 am
#131
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
My MIA to BDA flight was CXL, and I have no idea if I will get there this week... This may be a lost cause since the only other options arre through JFK! I do not feel like chancing it.
Oct 28, 2012, 11:50 am
#132
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,388
I'm trying to figure out how to get to SBA for a meeting Wed. May have to cancel.
Oct 28, 2012, 12:13 pm
#133
In memoriam
Join Date: Jan 2011
Location: LAX
Programs: AA EXP, DL PLT, UA 1P, SPG Gold
Posts: 415
JFK-LAX
All JFK-LAX flights for Monday 9/29 are now canceled as per flight status page on AA.com
Oct 28, 2012, 12:30 pm
#134
Join Date: May 2012
Location: ATL
Programs: AA PLT, DL
Posts: 309
Just got a text upon landing at JFK due to my proactive rebooking. My original AA 172 has been canceled for tomorrow. I'm shivering now with a mix of relief and wow that is too close of a call. Had i did nothing i would have been screwed.
Oct 28, 2012, 12:38 pm
#135
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
If this storm last until Tuesday night it may be Wednesday afternopn before the NYC Subway system is operational. That would mean airline, airport and TSA workers not being able to get to work. Unfortunately, this could mean Wednesday afternoon before flights come back into NYC. This could be a long week for anyone traveling.