Oct 26, 2012, 5:52 pm
Last edit by: JDiver
MODERATOR NOTE
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
Hurricane Sandy (and post-Sandy) impacts and related issues (consolidated)
Oct 28, 2012, 12:44 pm
#136
Join Date: Nov 2007
Location: Itinerant
Programs: DL FO, AA PLT, BD *G
Posts: 402
AA phone rep just told me that NYC airports will close at 7:00PM tonight...
Oct 28, 2012, 12:55 pm
#137
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
At JFK. No sign of such news. Only scattered commuter cancellations. And the news has been to the contrary - that the airports will remain open for now. Something tells me that they heard "transit shut down" and thought that meant airports.
Oct 28, 2012, 1:16 pm
#138
Join Date: Nov 2006
Location: Left Coast
Programs: UA 1K & 1MM, HH Diamond, Marriott/SPG Gold (UA comp)
Posts: 1,352
So much different at UA; both LAX-JFK today and JFK-LAX tomorrow were cancelled yesterday, and today they refunded my VISA at my request.
Oct 28, 2012, 1:28 pm
#139
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
UA was off their rocker with this one. All tonight's EWR-LHR was canceled. Here at JFK - not a single AA, DL or VS is canceled yet. And one (of the 11) BA's is canceled. Shouldn't count my chicken's before they hatch but at least the other airlines are giving their passenger's a fighting chance (which is all I'll ask for waiting to get to LHR tonight).
Oct 28, 2012, 2:37 pm
#140
Join Date: Dec 2011
Location: DCA/IAD/SFO/SJC/JFK/NRT/LHR/BOS/etc
Programs: AA (EXP, 3 MM), Hyatt Globalist, Taj InnerCircle Silver, MLife Noir, former LHW-Aurelian
Posts: 364
2 hrs, 10 minutes on hold already on EXP line. Anyone out there significantly longer? Wondering how long a wait I've got in store... 
Oct 28, 2012, 2:39 pm
#141
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Are you sure you are holding for the EXP line? If it doesn't accept your FF number, it will stick you in the regular queue. Even in IRROPS, I have NEVER waited more than five minutes. This is bad, so maybe 15. But 2+ hours sounds like the regular line.
Oct 28, 2012, 2:44 pm
#142
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Based on some spot-checking of European flights, it appears that they're planning on departing all long-haul flights out of JFK tonight, and then having them RON 2 nights at outstations for an inbound flight on 31OCT.
Oct 28, 2012, 2:47 pm
#143
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
More spot checking. It looks like they've cancelled everything arriving or departing JFK on 29OCT and 30OCT.
Auto reaccommodation is running so before calling check your new itinerary online.
Auto reaccommodation is running so before calling check your new itinerary online.
Oct 28, 2012, 2:52 pm
#144
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
UA was off their rocker with this one. All tonight's EWR-LHR was canceled. Here at JFK - not a single AA, DL or VS is canceled yet. And one (of the 11) BA's is canceled. Shouldn't count my chicken's before they hatch but at least the other airlines are giving their passenger's a fighting chance (which is all I'll ask for waiting to get to LHR tonight).
I guess majority of airlines(including AA,DL) just want evacuate their airplanes from northeast,not their passengers
Oct 28, 2012, 3:00 pm
#145
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Not moving passengers costs the airlines money. Obviously you have to draw the line somewhere but it would seem that UA drew it too early. And my limited experience with AC in a snowstorm shows that they are the worst offender and unreasonable "proactive" cancellations.
Oct 28, 2012, 3:02 pm
#146
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Maybe people are using their (limited) experience as a basis of broad, general statements? Nah, that would be the first time this happened on FT!
Oct 28, 2012, 3:11 pm
#147
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Funny to read this; typically on this board it's AA that is accused of cancelling too early (as in the last time that MSY was affected).
Maybe people are using their (limited) experience as a basis of broad, general statements? Nah, that would be the first time this happened on FT!
Maybe people are using their (limited) experience as a basis of broad, general statements? Nah, that would be the first time this happened on FT!
Oct 28, 2012, 3:17 pm
#148
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,103
I had a 45 minute wait on the EXP line today.
Oct 28, 2012, 3:19 pm
#149
Join Date: May 2012
Location: ATL
Programs: AA PLT, DL
Posts: 309
Im at jfk terminal 8 now. Who is still here? Look for my ft tag. Mass transit is supposed to shut down at 7:30 so i got kicked out of the mastercards lounge so the attendants can get home on time.
Oct 28, 2012, 3:45 pm
#150
Suspended
Join Date: Mar 2011
Location: Los Gatos, CA
Programs: Hyatt Diamond, Marriott PLT, SPG PLT, AA EXP, Virgin Elevate
Posts: 293
On Friday airlines started to advertize, change your flight plans to avoid the mess that is to come... and Saturday AM, NYC officials warned travelers unless the storm changes its current path the city will start to shut down at 7PM. I have little sympathy for anyone stuck at the airport tonight or tomorrow you have had more than 48 hours to change your plans.
FYI: The city that never sleeps is taking a nap... A LONG NAP, per the local news no flights are leaving area airports on Monday, there will be 3 -4 days of canceled flights and long delays to follow, it will be a mess, just like or worse than Irene.
FYI: The city that never sleeps is taking a nap... A LONG NAP, per the local news no flights are leaving area airports on Monday, there will be 3 -4 days of canceled flights and long delays to follow, it will be a mess, just like or worse than Irene.