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Old Jul 7, 12, 4:38 pm   #1
 
Join Date: Feb 1999
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Citi Visa 10% miles back questions, mile posting delays

As of April 2, certain holders of Citi AA Visa cards get a 10% reduction in the miles required for reward bookings, subject to a maximum of 10,000 miles per year.

The T&Cs say that the account must be open at the tie of redemption, and I was wondering what would happen if I booked an award tomorrow, canceled the card next week, and the 10% miles rebate wwas due to hit my AAdavantage account in late July.

A call to Citi yielded a confused (if reasonable) response that the 10% rebate would not be made, even though the redemption for an award had already occurred. Another good question is when the year starts for purposes of the annual cap. I would guess it is on the card renewal date, but it could be January 1 or for that matter, April 2.

Anyone have any thoughts to add?
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Old Jul 7, 12, 4:56 pm   #2
 
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Quote:
Originally Posted by Mountain Trader View Post

Anyone have any thoughts to add?
FWIW, I booked a 135,000 mile award on 6/29/2012 and the 10,000 was posted yesterday. Run wild with that sole datum.
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Old Jul 7, 12, 10:07 pm   #3
 
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My posting was around five weeks as well.
And I don't actually take the trip until next month.

I think it would be foolish to assume that they don't have software to keep track of this.
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Old Jul 8, 12, 5:20 am   #4
 
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Are there any requirements for the rebate, other than booking the award (online or on the phone) and using the card to pay for the fees?
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Old Sep 3, 12, 8:56 pm   #5
 
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When would I get the 10% mileage refund? [Citi Visa]

Hello all,

I'm a citi AAdvantage visa signature card user. This year some benefits were added to the card, one of them are card holders can get 10% refund of the miles they redeem up to 10K miles in a calendar year. I redeemed my miles on Aug 14, but I still cannot see the refund miles posted to my account yet. I want to see if anyone know how long it will take to see the refund show up on their account.

thanks

KC
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Old Sep 3, 12, 9:49 pm   #6
 
Join Date: Jan 2005
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A Month Earlier For Me

I redeemed AA miles a month earlier than you, and I too have not yet seen the 10% mileage rebate.

Perhaps it is credited when the miles are actually used.
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Old Sep 3, 12, 10:07 pm   #7
 
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IME (I've done two mileage redemption awards this year) the redemption bonus miles will be credited back after the flight has been taken, but with a backdate of when you booked the award reservation.

I booked an AAward for an employee in early July, for a August 22-25 trip. My redemption bonus showed up in last weeks' sweep, with a post date of July 7 which was the day I ticketed the flight.
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Old Sep 3, 12, 11:54 pm   #8
 
Join Date: Nov 2008
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I made a > 100k redemption on 4/5/12 and received 10k miles in my June statement (dated 4/5). The flights had not, and still have not, been flown.
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Old Sep 4, 12, 12:31 am   #9
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Thread retitled slightly.

~Moderator
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Old Sep 4, 12, 5:45 am   #10
 
Join Date: May 2005
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Quote:
Originally Posted by gogomustangs View Post
Hello all,

I'm a citi AAdvantage visa signature card user. This year some benefits were added to the card, one of them are card holders can get 10% refund of the miles they redeem up to 10K miles in a calendar year. I redeemed my miles on Aug 14, but I still cannot see the refund miles posted to my account yet. I want to see if anyone know how long it will take to see the refund show up on their account.

thanks

KC
I did a 135000 mile redemption and got the 10000 back a week or two after it was ticketed. I still haven't flown it. (CX F, baby, can't wait!) I also got 47 miles for the $47 in taxes I paid on that flight.
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Old Sep 4, 12, 5:49 am   #11
 
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Google is your friend:

"For benefit to apply, your CitiŽ./.AAdvantageŽ account must be open and active at the time of redemption. This benefit is valid for redemption on or after April 2, 2012. The American.Airlines AAdvantageŽ bonus miles you earn through this benefit will be based on 10% of the total AAdvantageŽ miles you redeem each month during the calendar year. The maximum number of AAdvantageŽ bonus miles you can earn annually from this benefit is 10,000 AAdvantageŽ bonus miles per calendar year, regardless of how many AAdvantageŽ miles you redeem in that calendar year. This benefit only applies to AAdvantageŽ miles redeemed from the primary cardmember's AAdvantageŽ account. Discover all the ways to redeem AAdvantageŽ miles at www.aa.com/redeem. Please allow 6-8 weeks after your redemption for the American.Airlines AAdvantageŽ bonus miles to post to the primary cardmember's AAdvantageŽ account."
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Old Sep 4, 12, 6:43 am   #12
 
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I got mine pretty fast. I took a flight in June, had them by the start of July.
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Old Sep 4, 12, 7:11 am   #13
 
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Quote:
Originally Posted by sendbillmoney View Post
I did a 135000 mile redemption and got the 10000 back a week or two after it was ticketed. I still haven't flown it. (CX F, baby, can't wait!) I also got 47 miles for the $47 in taxes I paid on that flight.
+1

though I flew Jet Airways. Awesome Business class.
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Old Sep 4, 12, 9:20 am   #14
 
Join Date: Oct 2007
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Booked BA flights in May for late August, mileage rebate was 10 days later...
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Old Sep 4, 12, 12:04 pm   #15
 
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Quote:
Originally Posted by bbison View Post
Booked BA flights in May for late August, mileage rebate was 10 days later...
Hi, bbison.

Later than what? Ten days after you booked the flights? Or ten days after the flights were flown?

Cheers,
LBBZman
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