Check eVip balance online - now available
Jan 30, 2009, 2:50 pm
#48
Join Date: Jan 2006
Location: Chicago, IL
Programs: AA EXP 3MM
Posts: 496
Works from iPhone too! moble.aa.com
Jan 30, 2009, 6:04 pm
#49
Used to be 'Travelergcp'
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
My balance is off too. I know I've used 3 of last years 8. The monthly emails about evips say I have 7 available.
Website says I had 12 to start with, 8 earned, 4 complimentary, but used 3 for 5 remaining.
Who handles this at AA? Aadvantage or EXP desk?
Traveler
Website says I had 12 to start with, 8 earned, 4 complimentary, but used 3 for 5 remaining.
Who handles this at AA? Aadvantage or EXP desk?
Traveler
Jan 30, 2009, 7:46 pm
#50
Join Date: Sep 2008
Location: Westchester Cty, NY
Programs: AA Plat 2MM, Hilton Diamond
Posts: 125
A nice enhancement to see the eVIP balances online. I received 4 complimentary ones for passing the 2MM threshold and they are listed correctly with the proper expiration date.
Jan 31, 2009, 1:07 am
#51
FlyerTalk Evangelist
Join Date: Nov 2008
Programs: AA EXP/LTP, BA GGL/CCR/GfL, HH D/LTD, SPG/MR Plat/LTP
Posts: 10,075
Aaaah! 13 eVIPs available. ^^^
Clearly the best systemwide upgrade to aa.com in years.
Clearly the best systemwide upgrade to aa.com in years.
Jan 31, 2009, 2:45 am
#52
Join Date: Oct 2007
Location: Shanghai
Programs: BA SL, TG SL, Sixt DIA
Posts: 78
I agree that it is really good to be able to see the eVIPs online now 
I also immediately found that somehow I am missing 2 emails and sent an email to AAdvantage customer service, bu they say they are not responsible for it, and will forward my info to the right people, I might get a result in 3-4 weeks
Let's see what happens...
I also immediately found that somehow I am missing 2 emails and sent an email to AAdvantage customer service, bu they say they are not responsible for it, and will forward my info to the right people, I might get a result in 3-4 weeks
Let's see what happens...
Jan 31, 2009, 3:51 pm
#53
Join Date: Jan 2000
Posts: 1,424
Has anyone who earned 2MM recently (in 2009) seen the expiry date for their eVIPs? Are they still valid to Feb 28, 2011?
Feb 1, 2009, 9:02 am
#55
Join Date: Jan 2002
Location: TX, USA
Programs: AA EXP since inception
Posts: 121
<sigh> - another call to EXP desk to have them traipse through the records to try and figure out what happened. This has happened twice before in the last two years, and both times they deducted an evip when they shouldn't have. In both instances, they had to "open an inquiry" to get it recredited.
That seems like an awfully high error rate. Anyone else experienced this, or am I just "lucky"?
Feb 1, 2009, 9:09 am
#56
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
I am also one down, which seems strange because I have I have upgraded both directions in the last couple of years. But I have not been receiving the email notifications, so because of the overlap at the end of the year, this discrepancy might go back several years ...
Feb 2, 2009, 12:51 am
#57
Join Date: Oct 2007
Location: Shanghai
Programs: BA SL, TG SL, Sixt DIA
Posts: 78
I got my two missing eVIPS reinstated...no mail from AA yet, but who cares as long as I got the VIPs
Feb 2, 2009, 7:34 am
#58
Join Date: Nov 2006
Location: Canterbury, United Kingdom
Programs: AA EXP & 2MM, Marriott PLT, Hilton GLD, SPG PLT, Hyatt Diamond
Posts: 204
Feb 2, 2009, 9:16 am
#59
Join Date: May 2001
Location: is everything...but...
Programs: dont matter anymore...
Posts: 3,019
Feb 2, 2009, 10:11 am
#60
Join Date: Nov 2007
Location: TX Panhandle
Programs: EXP AA 5.7MM, Diamond HHonors, a bit of Marriott, a bit of United, a bit of this and that
Posts: 737
This morning I received AA's e-mail informing me that my eVIPs are now visible online. When I checked, I found out that one of my 2010 eVIPs was misapplied. So, right now I am on the phone with Customer Service (after EXP desk first took my call but told me I'd have to talk to CS because only they can fix the problem). Sure glad I caught the problem at this point while I still remember what eVIP was applied for what flight.