Trouble signing in on aa.com
#1
Original Poster
Join Date: Mar 2015
Posts: 2
Trouble signing in on aa.com
Anyone have any trouble signing in today at aa.com? it does not recognize my log in, I am not sure if it has to do with the merger? Thanks!
#2
Join Date: Jul 2005
Location: NJ
Programs: AAdvantage, Rapid Rewards, HawaiianMiles
Posts: 136
Yes. I just got in and saw this at the top of the page:
"We're working on our systems. Account access may be unavailable and the site may be slower than usual."
"We're working on our systems. Account access may be unavailable and the site may be slower than usual."
#3
Original Poster
Join Date: Mar 2015
Posts: 2
true, they just posted that banner, Thanks John...Juan
#4
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
I'm trying to book a flight, pages take forever to load and then I get a "too much time has passed" error message.
Hey, AA, I'd like to give you some of my money. Do you want it? It doesn't seem so.
Hey, AA, I'd like to give you some of my money. Do you want it? It doesn't seem so.
#5
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Great job, Doug Parker.
#6
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
Yup. I can't login either. No banner just won't load.
#7
Join Date: Aug 2004
Posts: 563
Can't check in online for a flight tomorrow either. It's just all good.
#8
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
Guess AA can make do without my money until they get their **** together.
#9
Join Date: Jun 2014
Location: DFW
Programs: AA Lifetime Gold, Admirals Club, Global Entry
Posts: 1,139
I can't log in either. If I log in on the home page, as usual, I get a special stand-alone log-in page. And then when I log in again, I just get the same page over again and so on ad infinitum.
#10
Join Date: Feb 2003
Location: San Diego
Programs: AA Exec Plat, but likely for not much longer
Posts: 182
Same. What's my compensation?
#11
Join Date: Nov 2013
Posts: 414
Could you imagine what it's going to be like when we merge reservation systems!
#12
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 738
Cellphone app still works OK.
#13
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Just tried to log in for selecting my meal. No go on logging in.
#14
Join Date: Apr 1999
Location: South Florida USA
Programs: DL-MM/FC/FO AA-EXP/MM Starwood-Platinum Marriott-Platinum Hilton-Gold Hyatt-Diamond
Posts: 1,515
Trouble signing in on aa.com
When I try to use my Android app it says visit as guest or wait for the new app coming soon
TW
TW
#15
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
Friends,
AA and US FFPs are currently merging into the AAdvantage program. 100 million accounts are involved, with myriad details to be migrated and justified.
Many times we've experienced that during weekend batch processes, our accounts may not be available, or show as zeroed out. This is "the mother of batch processes", so instead of Saturday - Sunday account blackouts, it could last longer.
I'm currently getting
Expect this through the weekend, with possible breakthrough periods (or not), and possible recurrent thumps and bumps occasionally from under the hood.
In the meantime, try using your apps.
And: Some of this is discussed in Gary Leff's interview with AA's Suzanne Rubin here.
AA and US FFPs are currently merging into the AAdvantage program. 100 million accounts are involved, with myriad details to be migrated and justified.
Many times we've experienced that during weekend batch processes, our accounts may not be available, or show as zeroed out. This is "the mother of batch processes", so instead of Saturday - Sunday account blackouts, it could last longer.
I'm currently getting
Access to your account is unavailable
We're working on our site, and account access is unavailable. Please come back soon to book award travel or manage your account.
We're working on our site, and account access is unavailable. Please come back soon to book award travel or manage your account.
In the meantime, try using your apps.
And: Some of this is discussed in Gary Leff's interview with AA's Suzanne Rubin here.