New AA.com account interface
Mar 28, 2015, 6:25 am
#1
Original Poster
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 734
New AA.com account interface
Looks like they just updated to a new interface at the same time as merging in DM accounts. I like the look better than the old 1990s interface, although it's not as compact so I can't see as much without scrolling. It's nice that their website has a consistent look. ^
Mar 28, 2015, 6:36 am
#2
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Yeah, looks pretty good. All web design these days is so tablet-focused, though, everything is always spread out so much and annoying to read on a regular monitor.
Nice that they have the "we're still working to combine your accounts" indicator. I appreciate that they realize that people will be curious about this, and want to be kept up to date.
Nice that they have the "we're still working to combine your accounts" indicator. I appreciate that they realize that people will be curious about this, and want to be kept up to date.
Mar 28, 2015, 7:21 am
#3
Join Date: Oct 2005
Location: BOS
Programs: Recovering AA flyer, LT PLT 2.6 MM
Posts: 1,543
The new site won't let me log in with my AA credentials, even though it says I can once I've logged in with my US credentials. It's clearly going to take time for this to sort itself out, but so far I'm unimpressed with that and the organization of the account page.
When I flew them, if I was logging in, it was almost always to check recent activity to ensure I received credit for a flight. Right now, that's at the bottom of the page, after a credit card pitch. Once per year I make a big award purchase and that's when I'm interested in the totals.
When I flew them, if I was logging in, it was almost always to check recent activity to ensure I received credit for a flight. Right now, that's at the bottom of the page, after a credit card pitch. Once per year I make a big award purchase and that's when I'm interested in the totals.
Last edited by sinanju; Mar 28, 2015 at 7:41 am
Mar 28, 2015, 7:44 am
#4
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
New AA.com account interface
Noticed login now requires FF#, last name, and password.
Mar 28, 2015, 7:54 am
#5
Join Date: Nov 2013
Location: DCA
Programs: DL FO; A3 *G; AA PLT; et cetera
Posts: 163
I like the look. One thing I noticed: it now shows the precheck logo by my number (I assume that is because I have a known traveler # in my profile).
Mar 28, 2015, 8:59 am
#6
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,086
And to your 2nd comment, as soon as you click on "My Trips", you get the "legacy" look
Mar 28, 2015, 9:02 am
#7
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
I'm wondering about the last name thing. Are they expecting duplicate FF#'s?
Mar 28, 2015, 9:06 am
#8
Join Date: Oct 2005
Posts: 181
Just notice my advantage number on the usairways.com website. looks like to accounts and status are merged only waiting mileage transfer now.
Mar 28, 2015, 10:14 am
#10
Join Date: Feb 2013
Location: DCA
Posts: 7,769
It's because web developers these days are infatuated with tablets and mobile, and the rest of us, who use *gasp* actual computers and can't pinch/zoom everything, are just left to deal with it.
Mar 28, 2015, 10:17 am
#11
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,698
Noticed on Chrome that the Summary/Progress selector and further down the Activity/Upgrades/Million Miler button links to update the shown content do nothing (Don't have IE to try it on today)
EDIT: looks like Safari is fine, Chrome 42.xx beta builds may be the issue, trying on 41.xx (but now AA.COM won't login!)
EDIT: looks like Safari is fine, Chrome 42.xx beta builds may be the issue, trying on 41.xx (but now AA.COM won't login!)
Last edited by NickP 1K; Mar 28, 2015 at 10:29 am
Mar 28, 2015, 10:32 am
#12
Join Date: Jul 2002
Location: LAX
Programs: AA EXP 2MM
Posts: 2,080
If it's for security, would seem better for them to use date of birth or something else that doesn't appear on paper boarding passes.
Mar 28, 2015, 10:43 am
#13
Join Date: Jun 2011
Posts: 256
Looks like their system is down to request your flyernumber/account number.
Glad I didn't need to book anything anytime soon.
Glad I didn't need to book anything anytime soon.
Mar 28, 2015, 10:48 am
#14
Join Date: Jun 2011
Location: LAX, DCA, FUK
Programs: UA 1.5MM 1K, AA EXP, Marriott Bonvoy Titanium Lifetime
Posts: 156
looks like their system is down, period.
Mar 28, 2015, 11:01 am
#15
Join Date: Aug 2003
Programs: Bonvoy Amb; AA EXP
Posts: 1,136
yep. no aa website response...