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FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)

Old Apr 18, 2013, 9:20 am
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FAQ: "Missing" or "Skipping Segments": Hidden City, Point Beyond and Throw Away Ticketing
Q. What will happen if I "skip" a segment?
A. Skipping an intermediate or end segment is most often referred to as "Hidden City / Point Beyond Ticketing" by American Airlines, and skiplagging by others; doing so invalidates the contract you have with AA regarding your ticket. AA will at least cancel the remaining segments. If the reason for missing a segment is to drop the last segment to save money on a more expensive ticket to the intermediate destination, it is called a "Hidden City / Point Beyond" ticket. American Airlines states, in the Conditions of Carriage (and more existentially in Tariff Rule 100AA):

American specifically prohibits the practices commonly known as:
Hidden City/Point Beyond Ticketing: Purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination.
Link to American Airlines Conditions of Carriage, Ticket Validity.

Q. What about buying a round trip and not flying the return?
"Throw away" ticketing, that is purchasing a less expensive round trip ticket with the intent of not flying the return segments ("throwing away" the return tickets) is similarly frowned upon, but may be acted upon - particularly if this becomes frequent or a pattern

Q. Do American Airlines Corporate Security / AAdvantage Fraud have people and algorithms running in the background that check for these?
Assuredly, yes. Can people be found liable for fees and/or lose their accounts / status / miles? Yes, we have had many reports on FT, and the risk increases for repeaters. Can people be criminally or civilly prosecuted? Doubtful. (Link to article on Contract Fraud.)

Q. Would I get in trouble skipping the final segment?
A. Possibly not, if you don't do this on other than the rare occasion, but there is risk.

Q. Can I short check my baggage?
A. In most cases, you may find it difficult, unless you have an overnight connection, must retrieve your baggage for customs or because your connection does not offer interlining of baggage.

Q. Will I get my EQ and Award Miles.
You will likely accrue miles for the segments you actually flew. But skiplagging could result in miles confiscation and potentially account closure.

Q. Can I claim the residual value for the unused segment?
Au contraire; with a hidden city / point beyond ticket, you owe AA money under their rules. United and Lufthansa have billed skiplaggers, AA may have.

Q. What has AA said they can do to me about hidden city or throwaway ticketing?
Passengers who attempt to use hidden city tickets may be denied boarding, have the remainder of their ticket confiscated and may be assessed the difference between the fare paid and the lowest applicable fare.
A highly recommended article on this topic is 3 Words on Hidden City Ticketing: Dont Do It (link) from ExpertFlyer, 27 Feb 2019.

Archived older posts may be read here.

For Conditions of Carriage - Ticket Validity and Letter used by AA:
AA Hidden City and Point Beyond Ticketing:

Skipping an intermediate or end segment is referred to as "Hidden City / Point Beyond Ticketing" by American Airlines, and doing so invalidates the contract you have with AA regarding your ticket. AA will generally cancel the remaining segments, and if it is dropping the last segment to save money on a more expensive ticket to the intermediate destination, it is called the "Hidden City" ticket.

The entire Conditions of Carriage, the contract that governs your ticket (in additon to the Detailed Fare Rules attached to your fare class and readable prior to purchase), are here: CONDITIONS OF CARRIAGE.

The specific language regarding Hidden City and Point Beyond Ticketing is here:
TICKET VALIDITY - COMPLIANCE WITH TERMS AND CONDITIONS OF SALE

Tickets are valid for travel only when used in accordance with all terms and conditions of sale. Terms and conditions of sale include but are not limited to:
  1. The passenger's itinerary, as stated on the ticket or in the passenger's reservation record,
    • Any requirement that the passenger stay over a specified date or length of time (for example, Saturday night or weekend) at the destination specified on the ticket.
    • Any special purpose or status (for example, age in the case of senior citizen or children's discounts, military status in the case of a military fare, official government business in the case of a government fare, or attendance at a qualified event in the case of a meeting or convention fare) that entitles the passenger to a special or reduced rate, or
    • Any other requirement associated with the passenger's fare level.
Unless a ticket is reissued by American or its authorized agent upon payment of applicable charges, or an authorized representative of American waives applicable restrictions in writing, a ticket is invalid:
  1. If used for travel to a destination other than that specified on the ticket,
    • If the passenger fails to comply with applicable stay-over requirements,
    • If the passenger does not meet the purpose or status requirement associated with the fare category on the ticket, or
    • If American determines that the ticket has been purchased or used in a manner designed to circumvent applicable fare rules.
American specifically prohibits the practices commonly known as:
  • Back to Back Ticketing: The combination of two or more roundtrip excursion fares end to end for the purpose of circumventing minimum stay requirements.
  • Throwaway Ticketing: The usage of roundtrip excursion fare for one-way travel, and
  • Hidden City/Point Beyond Ticketing: Purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination.
  • Duplicate and Impossible/Illogical Bookings: Duplicate or impossible/illogical American Airlines bookings are prohibited without prior authorization from American Airlines. A duplicate or impossible/illogical booking includes, but is not limited to, bookings for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin and/or destination (such as JFKDFW and LGADFW or DFWLAX and DFWONT), or bookings with connections that depart before the arrival of the inbound flight.
  • Fraudulent, Fictitious and Abusive Bookings: Fraudulent, fictitious and/or abusive bookings are prohibited. These types of bookings are defined as any bookings made without having been requested by or on behalf of the named passenger. Additionally, creating bookings to hold or block seats for the purpose of obtaining lower fares, AAdvantage award inventory, or upgrades that may not otherwise be available, or to circumvent any of American Airlines' fare rules or policies, is prohibited without prior authorization from American Airlines.

Where a ticket is invalidated as the result of the passenger's non-compliance with any term or condition of sale, American has the right in its sole discretion to:
  1. Cancel any remaining portion of the passenger's itinerary,
    • Confiscate unused flight coupons,
    • Refuse to board the passenger or check the passenger's luggage, or
    • Assess the passenger for the reasonable remaining value of the ticket, which shall be no less than the difference between the fare actually paid and the lowest fare applicable to the passenger's actual itinerary
Sample letter from American Airlines on Hidden City Ticketing:

Dear ,

Let me take the opportunity to clarify American Airlines position on hidden city or point beyond ticketing. Purchasing a ticket to a point beyond the actual destination and getting off the aircraft at the connecting point is unethical (sic). It is tantamount to switching price tags to obtain a lower price on goods sold at department stores. Passengers who attempt to use hidden city tickets may be denied boarding, have the remainder of their ticket confiscated and may be assessed the difference between the fare paid and the lowest applicable fare.

Because we compete with other airlines with different route structures, we sometimes find it necessary to give a traveler who is traveling beyond a connecting point a better price than travelers who are just traveling to the connecting point. For example, a passenger who is traveling to Austin, Texas from Los Angeles can go on one airline via Phoenix for a price that is lower than the cost of traveling on American between Los Angeles and Dallas. If we want to offer the same price to Austin as the other airline, but the only way we can get travelers there is via Dallas, we find ourselves charging the Austin passengers less than the Dallas passengers.

Although the issuance and usage of hidden city tickets is not illegal in the sense that one could be fined or sent to jail by the government, it is unethical and a breach of a passengers (sic) contract with AA. Both tariff rule 100AA and American's Condition of Carriage, which are incorporated into every ticket sold by American as part of our agreement to carry the passenger named on the ticket, bar hidden city ticketing. In addition, it violates the agencies' contract to act as an agent for American Airlines.

If American Airlines continues to lose revenue as a result of hidden city transactions, the fares we charge must inevitably rise.

Sincerely,
In August 2020 AA went after user HappyInTheAir561 for Hidden City Ticketing, demanding payment of $2,500 or permanent closure of his AAdvantage account and loss of 600,000 miles balance. Below is the letter (missing is the 2,500 quote), and there is an entire thread about it here: https://www.flyertalk.com/forum/amer...rmination.html The user says he ultimately paid the money.
Mr. XXXX,

As an analyst with American Airlines, one of my responsibilities is investigating violations of the General AAdvantage Program Conditions. An audit of your AAdvantage account, determined that you have engaged in the practice known as Hidden City ticketing; the purchase of a fare to a point beyond your actual destination. Hidden city ticketing is explicitly defined in AAs Conditions of Carriage as a violation of ticket validity. The Terms and Conditions of the AAdvantage program further state that compliance with the Conditions of Carriage is compulsory for participation in the AAdvantage program. As such, AAdvantage account XXXXXX is restricted, pending the outcome of our investigation. You may review the terms and conditions of the AAdvantage program (several parts of the terms and conditions are noted below) by clicking the link below or by copying and pasting it into your browser.

The audit of your account XXXXXwas completed on August xx, 2020. The following reservations were not issued in compliance with the AAdvantage Terms & Conditions, Conditions of Carriage or AA.com Site Usage policy:

52 HIDDEN CITY TICKETS (Included each one of the flights they believe is a hidden city ticket)

Not unlike other commodities, airline seats are market priced. A seat on a non-stop flight is a premium product and commands a higher price. Seats in connecting markets must be priced competitively and hence can be substantially cheaper. The ill-effects of point beyond ticketing are two-fold; the customer receives the flight for a price for which they arent entitled and a seat is spoiled on the separate connecting flight. An airline ticket constitutes a contract and the terms of that contract are stated explicitly in the Conditions of Carriage. Please see excerpts below.

Mr.XXXXX, these actions have resulted in clear and considerable losses to American Airlines. In addition to our loss for the travel provided, tickets booked through prohibited practices are considered fraudulent, and therefore not eligible to accrue mileage. In this case, our loss is further compounded through the Elite mileage accruals, benefits, and services used that were not otherwise available. Generally, violations of this nature subject the AAdvantage account to termination. However, we are willing to provide you with an opportunity to restore an equitable relationship through restitution for the loss on your identified travel.

You may respond to this message by 3pm, CST, Friday, August 31, 2020 stating you would like to bring your account back to good standing. At that time, the segments will be re-priced based on your intended travel and we will send you the information so that you may make the appropriate reimbursement for the travel provided. Failure to return the account to good standing or to reply, will result in the termination of your AAdvantage membership and all its benefits, including all remaining AAdvantage miles in your account and any award tickets issued from it.
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FAQ: Skipping Segment, Hidden City / Point Beyond / Throw Away Ticketing (master thd)

Old Jan 24, 2017, 9:58 am
  #16  
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Originally Posted by BangkokTraveler
A friend and his girlfriend (no FF status with AA) have booked a RT NYC-OMA-NYC (via ORD both directions). He just found out that for business reasons, he needs to stay in ORD for a day more so he wants to skip the final ORD-NYC segment, but his girlfriend would fly as ticketed. The fee to change the return for him is $200 plus fare difference, but he says he can buy a OW ORD-NYC the next day for less than $100.

He asked my advice, ordinarily, I would just say skip the final segment just this one time (he doesn't even have an AA FF flyer number), but he and his girlfriend are on the same rec locator. My guess is that the gate agent would notice his no-show but his companion boarding and come on board as a courtesy and ask where he is. He'd rather not put her is this position. If they were on separate reservations, this would not happen. Is there some way that he could split them into 2 record locators in advance so this would not be an issue?
Sure, just have him call AA and ask to split their reservation into 2 PNRs. He might want to wait and do this after their outbound segments, so they'll still be listed together for that.
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Old Jan 24, 2017, 10:17 am
  #17  
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Or just leave it as is. The chance of anyone saying anything is close to zero. If someone does, the answer is 'he's really sick and can't get on this flight.'
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Old Jan 27, 2017, 11:34 am
  #18  
 
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I have a MIA-MAD-DOH-CAI flight sold by Qatar Airways. The MIA-MAD portion is operated by AA. MAD-DOH-CAI is operated by Qatar Airways. I am not planing on taking the MAD-DOH flight. If I check in bags will they be checked all the way through to Doha or Cairo? Or will I get my bags and clear customs with them in Madrid?

Also, I have my AA frequent flyer number for this flight. Have any of you had problems losing miles in a hidden city flight situation when the other flights are operated by a partner airline?

Is there any chance that AA would credit me the miles for the Qatar flights of MAD-DOH-CAI if I didn't take them? Have any of you had luck being credited for flights you paid for but didn't take with partner airlines? The MAD-DOH-CAI are business class flights so it would be great if I could earn these miles.
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Old Jan 27, 2017, 11:39 am
  #19  
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Originally Posted by hfnole
I have a MIA-MAD-DOH-CAI flight sold by Qatar Airways. The MIA-MAD portion is operated by AA. MAD-DOH-CAI is operated by Qatar Airways. I am not planing on taking the MAD-DOH flight. If I check in bags will they be checked all the way through to Doha or Cairo? Or will I get my bags and clear customs with them in Madrid?

Also, I have my AA frequent flyer number for this flight. Have any of you had problems losing miles in a hidden city flight situation when the other flights are operated by a partner airline?

Is there any chance that AA would credit me the miles for the Qatar flights of MAD-DOH-CAI if I didn't take them? Have any of you had luck being credited for flights you paid for but didn't take with partner airlines? The MAD-DOH-CAI are business class flights so it would be great if I could earn these miles.
If you check bags they will be checked all the way to CAI, although depending on your layover time it might be possible to short check them to MAD only. You will have no trouble earning miles for the MIA-MAD segment that you fly, but you will not earn miles for the segments that you skip. There's no way around this, if there were then obviously everyone would be doing it.
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Old Jan 27, 2017, 12:45 pm
  #20  
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Originally Posted by hfnole
I have a MIA-MAD-DOH-CAI flight sold by Qatar Airways. The MIA-MAD portion is operated by AA. MAD-DOH-CAI is operated by Qatar Airways. I am not planing on taking the MAD-DOH flight. If I check in bags will they be checked all the way through to Doha or Cairo? Or will I get my bags and clear customs with them in Madrid?

Also, I have my AA frequent flyer number for this flight. Have any of you had problems losing miles in a hidden city flight situation when the other flights are operated by a partner airline?

Is there any chance that AA would credit me the miles for the Qatar flights of MAD-DOH-CAI if I didn't take them? Have any of you had luck being credited for flights you paid for but didn't take with partner airlines? The MAD-DOH-CAI are business class flights so it would be great if I could earn these miles.
I'd recommend not checking, or perhaps shipping or couriering, your bag. There would not be an opportunity to recover your bag for Spanish customs as it would be through checked, and unless you have a very long connection in MAD it's unlikely AA would short check.

As for miles, QR fails to report flown flights to AA possibly 10-20% of the time, so I think collecting EQD, EQM, RDM credit for the unflown (b.p. not read in at the gate) flights would be highly unlikely. In fact not showing for your MAD QR flight will likely result in your ensuing flight being cancelled.
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Old Jan 27, 2017, 2:07 pm
  #21  
 
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Originally Posted by hfnole
I have a MIA-MAD-DOH-CAI flight sold by Qatar Airways. The MIA-MAD portion is operated by AA. MAD-DOH-CAI is operated by Qatar Airways. I am not planing on taking the MAD-DOH flight. ...
I assuming this is a one way. If you don't fly MAD-DOH the rest of the ticket will be canceled.

As for the checked/bags/earning, the experts here have covered it already.
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Old Jan 27, 2017, 5:15 pm
  #22  
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Originally Posted by hfnole
I have a MIA-MAD-DOH-CAI flight sold by Qatar Airways. The MIA-MAD portion is operated by AA. MAD-DOH-CAI is operated by Qatar Airways. I am not planing on taking the MAD-DOH flight. If I check in bags will they be checked all the way through to Doha or Cairo? Or will I get my bags and clear customs with them in Madrid?

Also, I have my AA frequent flyer number for this flight. Have any of you had problems losing miles in a hidden city flight situation when the other flights are operated by a partner airline?

Is there any chance that AA would credit me the miles for the Qatar flights of MAD-DOH-CAI if I didn't take them? Have any of you had luck being credited for flights you paid for but didn't take with partner airlines? The MAD-DOH-CAI are business class flights so it would be great if I could earn these miles.
No you won't get miles for unflown flights. Also yourDOH-CAI flight will be cancelled when you miss MAD-DOH. You won't be able to fly to CAI without paying for a new ticket. Your bags will tag to CAI unless there's a long enough break for them to force you to pick them up at connection.
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Old Jan 29, 2017, 5:15 pm
  #23  
 
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thank you all for your help. This is a return flight from a flight I am took back to the US 4 months ago. And yes I understand the rest of the flight will be cancelled once I don't take the MAD-DOH flight.

One last question, what constitutes as a long layover so that I could short check my bags? Does the layover need to be overnight?
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Old Jan 30, 2017, 1:00 pm
  #24  
 
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Overnight is obviously less problematic to argue. Less depends on your story, charms and luck.
Airport change is my favourite, by the way.
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Old Feb 9, 2017, 9:54 pm
  #25  
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Sorry in advance for all the abstraction, but I think AA could figure out who I am if I post all of the actual cities in here based on how specific this is. All segments are on AA unless otherwise noted.

I currently have a ticket booked through AA from AAA-BBB-CCC where BBB is a stopover and BBB-CCC is on a Oneworld partner. Call this Ticket 1
I also have on a separate ticket booked through AA CCC-DDD-EEE all on AA flights departing the day after flying BBB-CCC. I am already going to be throwing away DDD-EEE. Call this Ticket 2
I want to change BBB-CCC to the next day due to a friend meeting up with me in BBB. The change fee alone on Ticket 1 is more than the cost of booking a separate ticket for BBB-CCC on a different airlinee, so I want to just throw away BBB-CCC on Ticket 1 and book the other ticket.
​​​1. Should I be concerned about AA noticing me throwing away BBB-CCC on Ticket 1 and then the next day also throwing away DDD-EEE on Ticket 2?

Additionally, after taking the trip above, I also have a ticket booked through AA in the near future from AAA-FFF-GGG-FFF-AAA where I only plan on only flying AAA-FFF (the RT to GGG was way cheaper than just a OW or a RT to FFF). FFF-GGG-FFF is on a Oneworld partner. Call this Ticket 3
I then have a separate award ticket FFF-AAA ticket that departs after my thrown away segments in Ticket 3. Call this Ticket 4
2. Should I be concerned about AA cancelling Ticket 4 if I throwaway 3/4 segments on Ticket 3?
3. Should I also be concerned about AA noticing a pattern after doing throwaway ticketing on 3 tickets within 2 months and twice in 2 days? These trips will be the first time I have ever thrown away any segments.

Last edited by HGF; Feb 9, 2017 at 10:24 pm
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Old Feb 10, 2017, 5:36 am
  #26  
 
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Originally Posted by HGF
Sorry in advance for all the abstraction, but I think AA could figure out who I am if I post all of the actual cities in here based on how specific this is. All segments are on AA unless otherwise noted.

I currently have a ticket booked through AA from AAA-BBB-CCC where BBB is a stopover and BBB-CCC is on a Oneworld partner. Call this Ticket 1
I also have on a separate ticket booked through AA CCC-DDD-EEE all on AA flights departing the day after flying BBB-CCC. I am already going to be throwing away DDD-EEE. Call this Ticket 2
I want to change BBB-CCC to the next day due to a friend meeting up with me in BBB. The change fee alone on Ticket 1 is more than the cost of booking a separate ticket for BBB-CCC on a different airlinee, so I want to just throw away BBB-CCC on Ticket 1 and book the other ticket.
​​​1. Should I be concerned about AA noticing me throwing away BBB-CCC on Ticket 1 and then the next day also throwing away DDD-EEE on Ticket 2?

Additionally, after taking the trip above, I also have a ticket booked through AA in the near future from AAA-FFF-GGG-FFF-AAA where I only plan on only flying AAA-FFF (the RT to GGG was way cheaper than just a OW or a RT to FFF). FFF-GGG-FFF is on a Oneworld partner. Call this Ticket 3
I then have a separate award ticket FFF-AAA ticket that departs after my thrown away segments in Ticket 3. Call this Ticket 4
2. Should I be concerned about AA cancelling Ticket 4 if I throwaway 3/4 segments on Ticket 3?
3. Should I also be concerned about AA noticing a pattern after doing throwaway ticketing on 3 tickets within 2 months and twice in 2 days? These trips will be the first time I have ever thrown away any segments.

Really?!?! You dont want to include any airport codes. Seems you are flying... YOU-ARE-REA-LLY-PAR-ANO-ID and back.
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Old Feb 10, 2017, 6:42 am
  #27  
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Originally Posted by HGF
Sorry in advance for all the abstraction, but I think AA could figure out who I am if I post all of the actual cities in here based on how specific this is. All segments are on AA unless otherwise noted.

I currently have a ticket booked through AA from AAA-BBB-CCC where BBB is a stopover and BBB-CCC is on a Oneworld partner. Call this Ticket 1
I also have on a separate ticket booked through AA CCC-DDD-EEE all on AA flights departing the day after flying BBB-CCC. I am already going to be throwing away DDD-EEE. Call this Ticket 2
I want to change BBB-CCC to the next day due to a friend meeting up with me in BBB. The change fee alone on Ticket 1 is more than the cost of booking a separate ticket for BBB-CCC on a different airlinee, so I want to just throw away BBB-CCC on Ticket 1 and book the other ticket.
​​​1. Should I be concerned about AA noticing me throwing away BBB-CCC on Ticket 1 and then the next day also throwing away DDD-EEE on Ticket 2?

Additionally, after taking the trip above, I also have a ticket booked through AA in the near future from AAA-FFF-GGG-FFF-AAA where I only plan on only flying AAA-FFF (the RT to GGG was way cheaper than just a OW or a RT to FFF). FFF-GGG-FFF is on a Oneworld partner. Call this Ticket 3
I then have a separate award ticket FFF-AAA ticket that departs after my thrown away segments in Ticket 3. Call this Ticket 4
2. Should I be concerned about AA cancelling Ticket 4 if I throwaway 3/4 segments on Ticket 3?
3. Should I also be concerned about AA noticing a pattern after doing throwaway ticketing on 3 tickets within 2 months and twice in 2 days? These trips will be the first time I have ever thrown away any segments.
My feeling is XXX about the ZZZ portion-- could lead to ABC or even 123!
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Old Feb 10, 2017, 8:01 am
  #28  
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Originally Posted by Global321
Really?!?! You dont want to include any airport codes. Seems you are flying... YOU-ARE-REA-LLY-PAR-ANO-ID and back.
Yes I am, but in all honesty it wouldn't be too hard for an AA employee to do a DB query to find all users who are flying those segments and the more specific it is, the more it narrows it down.

Originally Posted by JonNYC
My feeling is XXX about the ZZZ portion-- could lead to ABC or even 123!
If no one is even going to try to answer this seriously, I'll repost with all the segments. I'm mostly concerned with the dumping of segments 2 days in a row. I'd rather AA not freeze my account and miles.
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Old Feb 10, 2017, 8:06 am
  #29  
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Originally Posted by HGF
...If no one is even going to try to answer this seriously,
how -could- they??
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Old Feb 10, 2017, 8:10 am
  #30  
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Originally Posted by JonNYC
how -could- they??
What do you mean? Do you really need actual city pairs to give an informed answer? I don't see how the specific city pairs matters. Would it make any difference if you repeatedly throw away dca-lga vs dfw-ord?
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