Combining value from two cancelled tickets
Dec 29, 2015, 7:00 am
#1
Original Poster
Join Date: Mar 2010
Programs: AA, UA, Marriott
Posts: 1,094
Combining value from two cancelled tickets
Is it possible to combine the value of two previously cancelled reservations for a single new reservation? Agent said only one ticket could be applied per reservation, since the new reservation must remain with one original ticket number.
Agent also suggested I email customer support to see if they could combine the tickets into an evoucher, but without phone numbers for customer support or refunds, this is not really practical for ticketing a reservation, even if it can work.
Thanks!
Agent also suggested I email customer support to see if they could combine the tickets into an evoucher, but without phone numbers for customer support or refunds, this is not really practical for ticketing a reservation, even if it can work.
Thanks!
Dec 29, 2015, 8:57 am
#2
Original Member
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
I recently tried to use two canceled international trips for a new itinerary and was told only one could be used- for international or domestic travel.
Dec 30, 2015, 11:40 pm
#3
Original Poster
Join Date: Mar 2010
Programs: AA, UA, Marriott
Posts: 1,094
Thought I would report back that when I called again to ticket the reservation and asked the new agent about this, she put me on hold to call the fares desk and was indeed able to apply the value from both cancelled tickets to my new reservation. This sounds like a HUACA case.
