bring back the old AA.com
Apr 15, 2002, 4:40 pm
#1
Original Poster
Join Date: Sep 2001
Location: San Diego, CA
Programs: UA 1K MM, AA Gold, SPG Plat, HH Gold
Posts: 991
bring back the old AA.com
Does anyone miss the old aa.com? I sure do...
I'm trying to book SAN-GIG (Rio de Janerio, Brasil). So into aa.com I enter From: SAN Dest: GIG and select by Fare.
No flights available. I think it gets confused if you have to change planes more than once.
If I select by schedule it wants to route me via United or TAM (not that I wouldn't mind TAM but the pricing won't pan out - and of course no status miles).
So I have to book SAN-LAX-GIG-SAN.
Which of course it doesn't like because it can't find a flight GIG-SAN.
So I try SAN-LAX-GIG-LAX-SAN.
Which you can't do since you can't have the same city as an origin and a destination with the new AA.com. (I'm not sure if this is a bug or some strange business rule to prevent people from putting together mileage runs - stringing the flight through a remote hub).
So I try SAN-ORD-GIG-LAX-SAN - and the schedule system goes offline...
So it's off to Expedia I go...
P.S. I tried old.aa.com but it isn't there...
[This message has been edited by skylane (edited 04-15-2002).]
I'm trying to book SAN-GIG (Rio de Janerio, Brasil). So into aa.com I enter From: SAN Dest: GIG and select by Fare.
No flights available. I think it gets confused if you have to change planes more than once.
If I select by schedule it wants to route me via United or TAM (not that I wouldn't mind TAM but the pricing won't pan out - and of course no status miles).
So I have to book SAN-LAX-GIG-SAN.
Which of course it doesn't like because it can't find a flight GIG-SAN.
So I try SAN-LAX-GIG-LAX-SAN.
Which you can't do since you can't have the same city as an origin and a destination with the new AA.com. (I'm not sure if this is a bug or some strange business rule to prevent people from putting together mileage runs - stringing the flight through a remote hub).
So I try SAN-ORD-GIG-LAX-SAN - and the schedule system goes offline...
So it's off to Expedia I go...
P.S. I tried old.aa.com but it isn't there...
[This message has been edited by skylane (edited 04-15-2002).]
Apr 15, 2002, 4:47 pm
#2
Join Date: Aug 2001
Location: DFW/HOU/DAL
Posts: 611
I like the old AA too. There were not many windows and words are bigger. Now you have to squint and read what on there. It's too busy.
But I think it is just a matter of getting used to it. Eventually, it will be OK.
But I think it is just a matter of getting used to it. Eventually, it will be OK.
Apr 16, 2002, 7:01 am
#3
Suspended
Join Date: May 2000
Posts: 1,604
I also had problems with fares to GIG/GRU from SEA. It also would not let me do mutilple cities like before, such as; SEA-DFW, DFW-NAT, MCZ-DFW, DFW-SEA saying that the departure and return city can only be listed once.
Maybe I need a class on how to search flights on AA.com. I'm sure some smart FTer has figure it out.
Maybe I need a class on how to search flights on AA.com. I'm sure some smart FTer has figure it out.
Apr 16, 2002, 9:37 am
#4
Join Date: Dec 2001
Location: Chicago....
Posts: 527
Sure sounds like someone needs to move away from "Cheese Station C"
Apr 16, 2002, 6:46 pm
#5
Used to be Sydneysider
Join Date: Jul 2001
Location: CPH
Programs: AS MVP/Gold (and 75K aspirant)
Posts: 2,984
and i thought the old aa.com was bad. the new site is horrible, IMHO. when it's even working, it is soooooo SLOW.
Apr 16, 2002, 8:07 pm
#6
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,443
I agree.
new aa.com = bad
old aa.com = good
new aa.com = bad
old aa.com = good
Apr 17, 2002, 12:27 am
#7
Join Date: Feb 1999
Location: T82
Programs: AA Gold, HH Gold
Posts: 2,845
I agree with Irickets. The pages are just too busy. I know I'm not used to it yet, but the old one was easy from the get go.
Apr 17, 2002, 6:24 am
#8
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
For a real change, it would be nice if they would bring back EasySabre, the DOS based program which was *much* more powerful (as a booking engine) than any version of AA.com
Apr 17, 2002, 7:55 am
#9
Join Date: Apr 2001
Location: GRU
Programs: *A Gold, OW Sapphire, SPG Gold, HH Diamond, Accor Plat
Posts: 3,367
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by skylane:
(...) TAM (not that I wouldn't mind TAM but the pricing won't pan out - and of course no status miles).
</font>
(...) TAM (not that I wouldn't mind TAM but the pricing won't pan out - and of course no status miles).
</font>
Apr 17, 2002, 8:54 am
#10
Join Date: Apr 2001
Location: MSP - NW Silver
Posts: 2,450
This same thing is happening to me. I'm trying to get a fare from PHL-MXP RT and I'm getting the same error. Doesn't make sense! What's going on here, AA?
Apr 17, 2002, 9:24 am
#11
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sbrower:
For a real change, it would be nice if they would bring back EasySabre, the DOS based program which was *much* more powerful (as a booking engine) than any version of AA.com</font>
For a real change, it would be nice if they would bring back EasySabre, the DOS based program which was *much* more powerful (as a booking engine) than any version of AA.com</font>
Apr 17, 2002, 9:53 am
#12
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DFW, AA, Hilton
Posts: 16,692
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by lrickets:
I There were not many windows and words are bigger. Now you have to squint and read what on there. </font>
I There were not many windows and words are bigger. Now you have to squint and read what on there. </font>
Apr 17, 2002, 2:04 pm
#13
Join Date: Feb 2002
Posts: 3,899
Hey...just call a travel agent! They are great and you won't need to stress out over the new aa.com, which I agree, is awful.
Apr 18, 2002, 9:49 am
#14
Join Date: Nov 1999
Location: St. Louis, MO - AA PLT/2.98MM (Lifetime PLT), Delta PM, SPG Gold, AMEX Plat
Programs: TW Elite (RIP), CO OnePass
Posts: 1,923
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by chuck1:
Hey...just call a travel agent! They are great and you won't need to stress out over the new aa.com, which I agree, is awful.
</font>
Hey...just call a travel agent! They are great and you won't need to stress out over the new aa.com, which I agree, is awful.
</font>
Don't even bring up situations like using a voucher -- once when a travel agent did something incorrect, I had to borrow their phone, call AA reservations, verify that I was correct, ask them to explain it to the travel agent, and hand the phone to the travel agent.
Online is the way to go -- even if I have to use Orbitz or Expedia.
Greg