Does America Airlines has a super premier status, such as UA's Global Services?
#1
Original Poster
Join Date: Feb 2007
Posts: 3
Does America Airlines has a super premier status, such as UA's Global Services?
Hey, was wondering if anyone knows if AA has a status equivalent to UA's Global Services. Same question applies for Continental.
#3
Join Date: Nov 2006
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#4
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#5
Join Date: Nov 2006
Programs: AAdvantage EXP
Posts: 1,482
Do a search here for VIP and there is a bunch of information about VIP status - if you arent already one then you probably aren't important enough to be one - and that goes for me too
#6
Original Poster
Join Date: Feb 2007
Posts: 3
Millionmiler,
Do you know the name of it? what's the difference with UA's Global Services?
Do you know the name of it? what's the difference with UA's Global Services?
#7
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#9
Join Date: Nov 2006
Programs: AAdvantage EXP
Posts: 1,482
Just a small point - but isn it America[b[n[/b] Airlines? Wasn't America Airlines the CIA's front for smuggly drugs into Cambodia?
Last edited by simongr; Feb 6, 2007 at 3:12 pm
#10
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Quite possibly. Some of the information in it may even be accurate.
#11
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#12
Suspended
Join Date: Dec 2005
Posts: 9,916
Going back several years - at least two - i used to see VIP next to my name on the pax roster next to AC, EXP, etc.
The only services I think I received were meet and greets at LHR with the cart, and also transfers by van from T4 to T3 including being met at the base of the stairs on incoming BA flights parked at remote locations when connecting to AA.
I haven't checked recently as I notice that most of the time the pax list seems to be covered up or tucked away in the galley. However, back then I was doing 90 percent of my miles on AA metal, and since it is now the reverse - or close to it, i would doubt i would have the status.
The only services I think I received were meet and greets at LHR with the cart, and also transfers by van from T4 to T3 including being met at the base of the stairs on incoming BA flights parked at remote locations when connecting to AA.
I haven't checked recently as I notice that most of the time the pax list seems to be covered up or tucked away in the galley. However, back then I was doing 90 percent of my miles on AA metal, and since it is now the reverse - or close to it, i would doubt i would have the status.
#13
Join Date: Aug 2006
Location: West Coast
Programs: AA-EXP (2.6mm), UA-1P, SQ-PPS, EK-Silver, LH-FTL, SPG-Platinum, HH-Gold
Posts: 80
I presume OP is actually asking something different - I think he/she wants to know if AA has a "Premium Services" department that handles VIPs (since he is referring to the UA program).
The answer to that is certainly "yes". You basically have to be a "real" VIP (like I witnessed certain celebrities being escorted around) to get any treatment above the EXP treatment - which includes being greeted at the plane, and whisked to your next connection, or given extra special super secret perks (and in some cases even given a security detail during transfers). On occasion Premium Services VIP folks have been known to take extra special care of some EXP's if they have a slow day. Also - note that "Premium Services" includes all the premium departments (like Aadmirals club) - but that there is a "crew" inside PS that is designated to "real" VIPs.
So a search for AA premium services (or on occasion mislabled as special services) and you will find more details on it.
It was all discussed just a week ago here: http://www.flyertalk.com/forum/showthread.php?t=616020
and there are several other threads (just too lazy to find em for ya).
But - unless your name is Owen Wilson, or Geraldo - chances are slim that you will get these extra-special perks. Unless your excessive flying gets soo bad that it gets noticed over at "corporate" - which means you have to stand out above 70 million active AAdvantage members (or whatever number actually have activity in a year)
Good luck - let us know next time they give you the VIP treatment
>> edited to add:
oh - one more item - I forgot to point out that all EXPs already DO get a service that's probably on par with part of the service provided by UA's globabl services - namely a direct number (the EXP desk) that answers your call usually in 15 seconds or less, and can pretty much perform magic in case you just ask kindly for it. My Experience as a UA 1P and a previous 1K is that UA does not have anything close to the EXP desk support offered by AA and in many ways UA is forced to offer extra "premium" perks just not to lose their real top-top tier customers - but - then again - that's a whole different story (and debate)...
The answer to that is certainly "yes". You basically have to be a "real" VIP (like I witnessed certain celebrities being escorted around) to get any treatment above the EXP treatment - which includes being greeted at the plane, and whisked to your next connection, or given extra special super secret perks (and in some cases even given a security detail during transfers). On occasion Premium Services VIP folks have been known to take extra special care of some EXP's if they have a slow day. Also - note that "Premium Services" includes all the premium departments (like Aadmirals club) - but that there is a "crew" inside PS that is designated to "real" VIPs.
So a search for AA premium services (or on occasion mislabled as special services) and you will find more details on it.
It was all discussed just a week ago here: http://www.flyertalk.com/forum/showthread.php?t=616020
and there are several other threads (just too lazy to find em for ya).
But - unless your name is Owen Wilson, or Geraldo - chances are slim that you will get these extra-special perks. Unless your excessive flying gets soo bad that it gets noticed over at "corporate" - which means you have to stand out above 70 million active AAdvantage members (or whatever number actually have activity in a year)
Good luck - let us know next time they give you the VIP treatment
>> edited to add:
oh - one more item - I forgot to point out that all EXPs already DO get a service that's probably on par with part of the service provided by UA's globabl services - namely a direct number (the EXP desk) that answers your call usually in 15 seconds or less, and can pretty much perform magic in case you just ask kindly for it. My Experience as a UA 1P and a previous 1K is that UA does not have anything close to the EXP desk support offered by AA and in many ways UA is forced to offer extra "premium" perks just not to lose their real top-top tier customers - but - then again - that's a whole different story (and debate)...
Last edited by bb-miler; Feb 6, 2007 at 4:16 pm
#14
Join Date: Jun 2005
Location: Miami
Programs: AA EXP, National Exec
Posts: 369
The answer to that is certainly "yes". You basically have to be a "real" VIP (like I witnessed certain celebrities being escorted around) to get any treatment above the EXP treatment -
But - unless your name is Owen Wilson, or Geraldo - chances are slim that you will get these extra-special perks.
But - unless your name is Owen Wilson, or Geraldo - chances are slim that you will get these extra-special perks.
Maybe they have a "hip" pop-culture consultant who grades celebs on the letter system. Or maybe those sharp algorythm guys developed a forumula and some software to calculate this stuff.