How Long for Mexicana Flts Posting to AAdvantage?
Oct 9, 2004, 7:39 am
#1
Original Poster
Join Date: Mar 2004
Location: Singapore
Programs: AA Gold, IHG & Marriott Platinum, Hilton Gold
Posts: 1,024
How Long for Mexicana Flts Posting to AAdvantage?
I'm just curious if anyone has experience yet with both the reliability and speed in getting Mexicana flight #s (with AAdvantage # printed on the boarding passes) to post to AAdvantage. I haven't seen those appear online yet.
Thanks.
Thanks.
Oct 9, 2004, 9:30 am
#2
Join Date: Feb 2003
Posts: 4,115
Boy am I glad you pointed this out. That'll teach me for not checking my mileage statements closely enough! NONE of my pure MX flights (MX flight #, w/ AA# printed out on the boarding pass -- even passes for MX flights printed out on AA ticket stock) have posted. The only one that did post was one I flew as an AA codeshare. These flights go back all the way to June, so it's not a matter of delayed postings. 0 out of 8 for me.
Just called AA to have them verify, and nope -- nothing. Faxing them in now, but it sounds like there is a big bug in the system.
Again, thanks!
Just called AA to have them verify, and nope -- nothing. Faxing them in now, but it sounds like there is a big bug in the system.
Again, thanks!
Oct 9, 2004, 5:31 pm
#3
Original Poster
Join Date: Mar 2004
Location: Singapore
Programs: AA Gold, IHG & Marriott Platinum, Hilton Gold
Posts: 1,024
Weird
I've got one that's now 12 days old and counting. Nothing posted yet.
Here's the procedure to get missing flight credit for Mexicana:
Missing Mileage Credit
To request missing mileage credit for flights flown on an AAdvantage partner airline, send a copy of your ticket receipt and boarding passes to the following address:
American Airlines AAdvantage Department
P.O. Box 619688
DFW Int'l Airport, 75261-9688
You may also FAX a copy of your ticket receipt and boarding passes to American Airlines AAdvantage Department: 817-963-7882 - FAX number.
All requests should include your full name as it appears on your AAdvantage card, your AAdvantage number and a daytime phone number where you can be contacted.
Here's the procedure to get missing flight credit for Mexicana:
Missing Mileage Credit
To request missing mileage credit for flights flown on an AAdvantage partner airline, send a copy of your ticket receipt and boarding passes to the following address:
American Airlines AAdvantage Department
P.O. Box 619688
DFW Int'l Airport, 75261-9688
You may also FAX a copy of your ticket receipt and boarding passes to American Airlines AAdvantage Department: 817-963-7882 - FAX number.
All requests should include your full name as it appears on your AAdvantage card, your AAdvantage number and a daytime phone number where you can be contacted.
Oct 11, 2004, 3:36 pm
#4
Join Date: Jul 2004
Location: Western PA
Programs: AA EXP/2MM
Posts: 441
This happened to me in August with a flight ORD > MEX. After about 3 weeks, I called AA customer service and the lady credited the miles over the phone -- no need to fax / mail / etc... boarding passes or anything else.