Nov 6, 2014, 10:49 am
Last edit by: JDiver
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AAdvantage loyalty program in 2015 - LINK
The AAdvantage program will continue to offer three elite status levels – AAdvantage Executive Platinum, Platinum and Gold – and you’ll still have three ways to qualify with elite-qualifying miles, points and segments. On January 1, 2015, the segment qualification requirement for Executive Platinum will move to 120, and the current 100 segment threshold will continue until December 31, 2014.
Three tiers:
Elite Status Benefits:
Million Miler Program:
Upgrades on American: https://www.aa.com/i18n/AAdvantage/AAdvantage2015/index.jsp#500mile
2015 - January Updates:
2015 - 2nd Quarter Updates:
N.B. The previous thread discussing the putative, pre-announcement AAdvantage program, entitled "Speculation and discussion of what the new merged FFP might look like (consolidated)" can be found here; it has been closed and archived.
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PLEASE NOTE: Please use this thread started for impressions, opinions, reactions, feelings, concerns, etc. Attacks on individuals or groups - members with differing opinions, pre-merger AA or US flyers, lifetime status holders, mileage runners, etc. WILL NOT BE TOLERATED;posts containing such will be subject to summary deletion (moderators may do so rather than merely redact inappropriate or disruptive content), and members posting such repeatedly may be subject to sanctions defined in the Rules / TOS.
This thread has been dedicated for "REACTION and DISCUSSION" in an attempt to raise the signal to noise ratio in the "JUST THE FACTS" parallel thread, allowing members to find germane information about the announced AAdvantage program (merged pre-merger AAdvantage, and Dividend Miles) program there.
Thank you, the AA fora moderation team
This thread has been dedicated for "REACTION and DISCUSSION" in an attempt to raise the signal to noise ratio in the "JUST THE FACTS" parallel thread, allowing members to find germane information about the announced AAdvantage program (merged pre-merger AAdvantage, and Dividend Miles) program there.
Thank you, the AA fora moderation team
AAdvantage loyalty program in 2015 - LINK
The AAdvantage program will continue to offer three elite status levels – AAdvantage Executive Platinum, Platinum and Gold – and you’ll still have three ways to qualify with elite-qualifying miles, points and segments. On January 1, 2015, the segment qualification requirement for Executive Platinum will move to 120, and the current 100 segment threshold will continue until December 31, 2014.
Three tiers:
- Executive Platinum - 100k EQM / 100k EQP / 120 Segments
- Platinum - 50k EQM / 50k EQP / 60 Segments
- Gold - 25k EQM / 25k EQP / 30 Segments
Elite Status Benefits:
- AAdvantage elite status members receive select reciprocal benefits to enrich their travel journey when flying on US Airways.
- This includes upgrades on US Airways on the day of departure when available, First/Business Class check-in, priority through security checkpoints, priority boarding, complimentary checked bags, access to preferred seats, and priority baggage delivery for Executive Platinum and Platinum members.
- Upgrades will still be different on American and US Airways flights until we have a single reservation system at the end of 2015. For now, continue flying and enjoying reciprocal benefits and the ability to earn and redeem miles on both carriers. We’ll keep you updated as we move forward with other important integration milestones.
Million Miler Program:
- 1 Million combined miles - Lifetime Gold Status
- 2 Million combined miles - Lifetime Platinum Status
Upgrades on American: https://www.aa.com/i18n/AAdvantage/AAdvantage2015/index.jsp#500mile
- All flights 500 miles and under, no stickers needed and are complimentary regardless of elite status for the elite members.
- Complimentary upgrades will be auto requested for all elite levels at booking. Non complimentary upgrades (aka those needing 500mi stickers) will have to be requested manually.
- No complimentary upgrades for Y/B fares for Gold/Platinum anymore (unless flight is 500 miles or less)
- Companion Upgrades still will require 500mi stickers to be used.
- 8 SWUs for EXP level and EXPs still will not earn 500mi stickers to use for companions.
2015 - January Updates:
- Executive Platinum and Chairman's Preferred members enjoy complimentary same-day confirmed flight changes on American, a new benefit
- Redeem all your Special Dividends by early 2015; qualification ends in December 2014
2015 - 2nd Quarter Updates:
- Move to three elite status levels in the AAdvantage program – Gold, Platinum and Executive Platinum
- Qualify for elite status based on elite-qualifying miles, segments or points
- Receive a 100% mileage bonus if you're a Dividend Miles Gold or Platinum member who becomes AAdvantage Platinum
- Redeem miles for AAnytime awards and mileage upgrade awards on both American and US Airways marketed and operated flights
- Upgrade on American marketed and operated flights before day of departure
N.B. The previous thread discussing the putative, pre-announcement AAdvantage program, entitled "Speculation and discussion of what the new merged FFP might look like (consolidated)" can be found here; it has been closed and archived.
REACTION DISCUSSION: Combined AA/US AAdvantage program announced Oct 2014 – opinions
Dec 29, 2014, 3:54 pm
#436
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,950
IIRC UA and CO had a period of time measured in months before the programs were merged where you could associate/link your accounts in each (they have no way of knowing this definitively otherwise), transfer miles back and forth, and do other things to familiarize the merger. Assuming AA/US will do something similar in advance of even a June 30 merger I would think that would need to start sometime in the next month or two.
Dec 31, 2014, 11:51 am
#437
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,376
Also, the years in this survery where customer satisfaction was at a nadir were 2001 and 2008, bad years in the economy and the industry.
Jan 5, 2015, 9:04 am
#438
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Would it surprise you to show that Delta's customer satisfaction numbers are up since 2011?
Also, the years in this survery where customer satisfaction was at a nadir were 2001 and 2008, bad years in the economy and the industry.
Also, the years in this survery where customer satisfaction was at a nadir were 2001 and 2008, bad years in the economy and the industry.
Jan 5, 2015, 2:58 pm
#439
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
Would it surprise you to show that Delta's customer satisfaction numbers are up since 2011?
Also, the years in this survery where customer satisfaction was at a nadir were 2001 and 2008, bad years in the economy and the industry.
Also, the years in this survery where customer satisfaction was at a nadir were 2001 and 2008, bad years in the economy and the industry.
Jan 9, 2015, 4:40 pm
#440
Join Date: Feb 2006
Location: DC Metro (WAS--DCA/IAD/BWI)
Programs: AA Plat 2MM, OW Sapphire, QF Bronze, Marriott Silver, Starwood Gold; National Emerald
Posts: 2,533
Nope. Just look at the last major frequent flier suit ruling-- basically the verdict was that the federal airline law (the Airline Deregulation Act of 1978) trumps/pre-empts all of the usual state consumer and contract law duties regarding good faith dealing etc.
Dividend Miles has always been pretty ruthless in quick implementation of adverse changes anyway--- just recall the Baldanza-era try at removing status credit for all discount tickets, for instance.
That said, it's certainly distressing to see the latest sets of AAdvantage changes bypass prior longstanding practice of multi-month advance notice.
That is not exactly what that ruling says. It said he may have had a good case if he appealed a different point, but since he didn't they can't consider that aspect "in the instant case" [they didn't use that phrasing in this particular instance but I have seen them use it like that quite a lot, so...]
They also said that they had recourse in filing a complaint to the DOT:
"Federal law also provides protection for frequent flyer program participants. Congress has given the Depart.ment of Transportation (DOT) the general authority to prohibit and punish unfair and deceptive practices in air transportation and in the sale of air transportation, 49 U. S. C. §41712(a), and Congress has specifically author.ized the DOT to investigate complaints relating to fre.quent flyer programs. See FAA Modernization and Reform Act of 2012, §408(6), 126 Stat. 87. Pursuant to these provisions, the DOT regularly entertains and acts on such complaints.3
"We note, finally, that respondent’s claim of ill treatment by Northwest might have been vindicated if he had pur.sued his breach-of-contract claim after its dismissal by the District Court. Respondent argues that, contrary to the holding of the District Court, the frequent flyer agreement did not actually give Northwest unfettered discretion to terminate his membership in the program, see Brief for Respondent 20–21, and the United States makes a related argument, namely, that even if the agreement gave Northwest complete discretion with respect to a determi.nation regarding abuse of the program, the agreement did not necessarily bar a claim asserting that membership was ended for an ulterior reason, such as an effort to cut costs. If respondent had appealed the dismissal of his breach-of-contract claim, he could have presented these arguments to the Court of Appeals, but he chose not to press that claim. He voluntarily dismissed the breach-of. contract claim and instead appealed only the breach of implied covenant claim, which we hold to be pre-empted."
Feb 2, 2015, 10:01 pm
#441
Formerly richh1833
Join Date: Mar 2012
Location: SYD
Programs: QF P1, BA GGL, AS GMVP
Posts: 478
As AA has not specified the exact time frame (Q2 when) in which the 2 FFP will merge, is there any recourse in which US Gold members may ask for the additionally 50% bonus miles excepted when the 2 programs merge?
We have some BA flights planned for April. I'm not holding my breath on actually having the 2 FFP merge by the first month of Q2.
We have some BA flights planned for April. I'm not holding my breath on actually having the 2 FFP merge by the first month of Q2.
Feb 3, 2015, 11:27 am
#442
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
As AA has not specified the exact time frame (Q2 when) in which the 2 FFP will merge, is there any recourse in which US Gold members may ask for the additionally 50% bonus miles excepted when the 2 programs merge?
We have some BA flights planned for April. I'm not holding my breath on actually having the 2 FFP merge by the first month of Q2.
We have some BA flights planned for April. I'm not holding my breath on actually having the 2 FFP merge by the first month of Q2.
If they do anything other than this, they'll be overwhelmed by people requesting exceptions.
Last edited by JDiver; Feb 9, 2015 at 9:43 am Reason: Update
Feb 3, 2015, 6:18 pm
#443
Join Date: Mar 2012
Location: SF/OC
Programs: UA GS, Marriott Titanium
Posts: 474
I'm not sure if this has been mentioned before, but it looks like the same day confirmed flight changes (free for executive platinum members) is now active. I saw it on the website, and the EXP desk confirmed this for me. This is a nice benefit to have.
Feb 8, 2015, 7:24 pm
#444
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
http://www.flyertalk.com/forum/ameri...l#post24109363
Last edited by JonNYC; Feb 8, 2015 at 7:29 pm
Feb 9, 2015, 9:45 am
#445
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
It's been active since Jan 1, was mostly discussed in the pre-merger AA forum.
http://www.flyertalk.com/forum/ameri...l#post24109363
http://www.flyertalk.com/forum/ameri...l#post24109363
Feb 9, 2015, 10:43 am
#446
Join Date: Sep 2009
Location: Global
Posts: 5,994
http://www.usairways.com/en-US/trave...ds/MoveUp.html
Feb 10, 2015, 6:51 pm
#447
Join Date: Jan 2013
Location: Atlanta,GA
Programs: American AAdvantage ExecPlat, Former DL Skymiles Diamond (MM), Marriott Lifetime Platinum
Posts: 203
I just cant believe they retroactively screwed the US Platinum's. Dougie must really hate US Platinum's to wait until late October to tell them all their extra flying was worthless. Earn most of the year assuming a benefit for 2015 and then find out it will only last a few months into 2015. Talk about bait and switch. I was going for US Platinum assuming there was no way they could take the level away for next year this late in 2014, wow was I wrong. Thankfully I haven't gotten too close and there is still time to at least only drop to Silver on Delta.
I also really cant believe they went with the anachronistic AA program that is stuck in a 1980's time warp. Stickers?!? Really! US implemented unlimited upgrades a decade or more ago and everyone else has since. AA is clinging
to stickers and living in the past.
I also really cant believe they went with the anachronistic AA program that is stuck in a 1980's time warp. Stickers?!? Really! US implemented unlimited upgrades a decade or more ago and everyone else has since. AA is clinging
to stickers and living in the past.So, yeah, I'll take this. Hopefully it's beneficial for AA also so they don't feel tempted to follow Delta and UAL in their ever faster race to the bottom.
