Apr 21, 2013, 7:01 pm
Last edit by: VFR
Airport Upgrade and Standby Order, Priority “PALL” List
Questions, Upgrade Anomalies, Issues, etc.
NOTE: Complimentary upgrades are now ordered based on (1) Status, (2) 12 month rolling Loyalty Points, (3) Time and date of upgrade request.Questions, Upgrade Anomalies, Issues, etc.
NOTE: As of 1 Jan 2017, your travel companion will "borrow" your PALL listing. Link.
Main PALL list codes. Passengers are ordered by code, then elite status, then other factors. Additional codes may be entered to designate other information, such as companions traveling together.
- OS# = Confirmed Economy passenger awaiting seat assignment.
- RF = Confirmed First Class passenger awaiting seat assignment.
- DSR# = Standby First Class passenger, confirmed in Economy. Usually used for involuntary downgrades of paid First passengers.
- VIP# = Passenger awaiting a SWU upgrade.
- MLG# = Passenger awaiting a mileage and copay upgrade. This may be the same priority as VIP, i.e. VIP1 = MLG1, VIP2 = MLG2, etc.
- UPG# = Confirmed Economy passenger awaiting a complimentary, or elite sticker upgrade. Within a status group, passengers are ordered by 12 month rolling loyalty points followed by time and date of upgrade request.
- RI# = Revenue involuntary standby passenger (bumped from another flight due to oversold condition or travel disruptions). Within a status group, passengers are ordered by check-in time.
- RV# = Revenue voluntary standby passenger. Within a status group, passengers are ordered by check-in time.
- RV = Non-status revenue passengers on voluntary standby, and certain staff travel.
- D% = Non-revenue standby passenger (AA employees, family, and friends), where % is an additional number code pertaining to the type of pass and not related to elite status. See the Staff Travel / Buddy Pass Thread.
- VOL = Volunteer for bump to a later flight. Passengers are ordered by time of volunteering (first come-first served).
- DG = Passenger with involuntary (or voluntary) downgrade in class-of-service.
- RL = "Flat Tire Rule" passenger missing a flight through no fault of their own or AA (L=Late, in this case). Note that in some circumstances, AA may offer a confirmed seat on a later flight instead.
- -T = Through passenger - Addition of this suffix gives priority over other passengers in the same status group, overriding normal time-based ranking. This suffix is supposed to be used for passengers connecting from another flight.
C/o sensei:
The following UPG priority levels are now in effect:
- UPG1/VIP1 Concierge Key
- UPG2/VIP2 Executive Platinum
- UPG3/VIP3 Platinum Pro
- UPG4/VIP4 Platinum
- UPG5/VIP5 Gold
- UPG/VIP No status
Revenue Standbys are cleared in the following order:
- RIT (involuntary, transit)
- RI (involuntary)
- RV (voluntary)
- RL (late)
All revenue standbys are cleared before any non-revenue standbys
Older posts have been archived to this thread.
Airport Upgrade and Standby Priority List (“PALL”) Order (master thread)
Apr 26, 2017, 8:17 am
#181
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
does that mean that Is be better switching my wife (no status) from SWU to 500 miles segment upgrades for a domestic flight. It would be we get to the airport (for a flight I'm also on), if neither of us have cleared already?
Has anyone done that? The one time I pulled a SWU, the 500 segment request didn't go back to the original date stamp (based on my position in the list).
Has anyone done that? The one time I pulled a SWU, the 500 segment request didn't go back to the original date stamp (based on my position in the list).
Last edited by beachfan; Apr 26, 2017 at 2:59 pm
Apr 26, 2017, 8:20 am
#182
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Apr 26, 2017, 2:58 pm
#183
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
Apr 27, 2017, 8:06 am
#184
Join Date: Aug 2004
Location: Chicago
Programs: AA- EXP UA - Silver SPG- PLT Marriott- PLT
Posts: 759
Situation ALMOST happened yesterday but thankfully didn't-
I was # 4 on the UG list - there are two seats available. Pass #1 was upgraded, then I heard a conversation with pass #2 and #3 - they were traveling together, and didn't want to split up, so I got the UG.
As we were waiting to board, they kept paging pass #1 , and I overheard the CK rep saying he might not make it.
My question is, if pass #1 would have been a no show, would the GA have taken away my upgrade and given it to pass's # 2 & #3 ?
I was # 4 on the UG list - there are two seats available. Pass #1 was upgraded, then I heard a conversation with pass #2 and #3 - they were traveling together, and didn't want to split up, so I got the UG.
As we were waiting to board, they kept paging pass #1 , and I overheard the CK rep saying he might not make it.
My question is, if pass #1 would have been a no show, would the GA have taken away my upgrade and given it to pass's # 2 & #3 ?
Apr 27, 2017, 9:15 am
#185
Join Date: Dec 2009
Location: DFW
Programs: AA EXP
Posts: 1,590
Situation ALMOST happened yesterday but thankfully didn't-
I was # 4 on the UG list - there are two seats available. Pass #1 was upgraded, then I heard a conversation with pass #2 and #3 - they were traveling together, and didn't want to split up, so I got the UG.
As we were waiting to board, they kept paging pass #1 , and I overheard the CK rep saying he might not make it.
My question is, if pass #1 would have been a no show, would the GA have taken away my upgrade and given it to pass's # 2 & #3 ?
I was # 4 on the UG list - there are two seats available. Pass #1 was upgraded, then I heard a conversation with pass #2 and #3 - they were traveling together, and didn't want to split up, so I got the UG.
As we were waiting to board, they kept paging pass #1 , and I overheard the CK rep saying he might not make it.
My question is, if pass #1 would have been a no show, would the GA have taken away my upgrade and given it to pass's # 2 & #3 ?
The other day I was hoping a couple would choose not to split so I could slide up there but no dice for me!
Apr 28, 2017, 5:33 pm
#186
Join Date: May 2012
Location: Philadelphia, PA, USA
Programs: Hyatt Globalist, SPG Platinum, Hilton Diamond, Marriott Platinum, AAPlatinum
Posts: 199
Can someone help me understand how someone farther down on the standby (ordered) list would clear for a seat assignment before those 'ahead' of them in the displayed standby list? I read the wiki and assume all these codes are behind the scenes and drive what we would see displayed at the gate - the numbered standby pax list.
I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?
The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.
I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?
The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.
Apr 28, 2017, 5:48 pm
#187
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Can someone help me understand how someone farther down on the standby (ordered) list would clear for a seat assignment before those 'ahead' of them in the displayed standby list? I read the wiki and assume all these codes are behind the scenes and drive what we would see displayed at the gate - the numbered standby pax list.
I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?
The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.
I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?
The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.
Apr 28, 2017, 6:59 pm
#188
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
Apr 28, 2017, 7:03 pm
#189
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Well a passenger standing by for a Y seat being number 1 isn't gonna get a J seat.
Apr 28, 2017, 10:43 pm
#190
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,698
Concur with this, whenever I'm on a paid biz/first fare and standby to go on an earlier flight, if F opens up and Y is still full the board will look as above. In some cases I won't even be on the upgrade list just standby.
Apr 28, 2017, 11:35 pm
#191
Join Date: Feb 2012
Programs: DL GM, AA PLAT, Hilton Gold, AMEX Plat
Posts: 256
Standbys are listed in order of priority, not fare class, so an RI2 in Y will be listed above an RI5 on a J fare. But the RI5 will clear before anyone else if a J seat is open. Hope that makes sense.
Apr 29, 2017, 8:18 am
#192
Join Date: Jan 2006
Posts: 1,296
It can happen for various reasons explained in this thread. In your case the standby was willing to occupy a jump seat.
Can someone help me understand how someone farther down on the standby (ordered) list would clear for a seat assignment before those 'ahead' of them in the displayed standby list? I read the wiki and assume all these codes are behind the scenes and drive what we would see displayed at the gate - the numbered standby pax list.
I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?
The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.
I tweeted AA who responded "The list is not necessarily in order as there are different types of standby" but then what is the purpose of displaying the list order?
The most recent occasion this occurred was Thurs at ORD - Gate agents cleared #6 before anyone else (I was #1 ), and they began boarding the flight.
Apr 29, 2017, 8:57 am
#193
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Apr 29, 2017, 9:46 am
#195
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
So if I have this correct, if my no-status wife doesn't clear her SWU before it goes to airport control, then she will be pretty much last on the PALL list (with the possible exception of other non-status folks with SWU), even if I"m on the flight.
The list on this flight is often 20 folks long.
The list on this flight is often 20 folks long.