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ARCHIVE: Admirals Club membership inc. Citi AAdvantage Executive card, 1 Day Pass

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Old Jun 4, 2014, 8:51 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
Admirals Club Annual and Citi Executive Card Memberships

and

One Day Passes

Link to Admirals Club membership page (including rates, etc.

ANNUAL MEMBERSHIP (including Citi® AAdvantage Executive World Elite MasterCard®)

1. The most economical way to gain full Club membership is with the Citi® / AAdvantage® Executive World EliteTM MasterCard® ($450 annual fee). See Citi® / AAdvantage® Executive World EliteTM MasterCard®. Also see Link to Citi® / AAdvantage® Executive World EliteTM MasterCard® Terms and Conditions.

Authorized cardholders are entitled to access Domestic and international Admirals Club locations as well (not Alaska or Qantas Clubs, etc.) and may guest Immediate family (spouse, domestic partner and/or children under 18) or up to 2 guests.

2. Annual membership can be purchased. The rate depends on your status. See the page linked to above to determine your fee in US Dollars or AA miles (you can also use Business Extra Points from the Business Extra account). If you have not held membership, there is also a $50.00 initiation fee. See link

3. "Household" memberships are also sold for spouses, people who are spousal equivalents and registered domestic partners.

4. Where members can go
  • Domestic and international Admirals Club locations
  • All Alaska Airlines Lounges (when departing on flights marketed and operated by American, Alaska Airlines or Virgin America)
  • All Qantas Clubs (when departing on same-day flights operated by Qantas, or operated by American out of Auckland, New Zealand or Sydney, Australia)
  • Select partner lounges operated by third parties (on same-day flights operated by American)
5. Members may host Immediate family (spouse, domestic partner and/or children under 18) or up to 2 guests.

6. If members have airside access and are not flying AA, they may access the Admirals Club. If they do not have airside access, they no longer can get a gate pass through the Club or from ticket agents. See below.

Thirty day memberships are no longer available as of 25 Jul 2016.

WHAT IS AVAILABLE IN Admirals Club lounges?

Welcome to the Admirals Club! (link)

What's complimentary:
  • Wi-Fi
  • House wine, beer and spirits
  • Light snacks as well as coffee, specialty coffee drinks, tea and soft drinks (now expanded to oatmeal and baked goods mornings, soups, guacamole to order afternoons)
  • Personal use computers with Internet access*
  • Cyber-cafes*
  • Power outlets to help you stay connected
  • Work areas with access to copiers and printers
  • Shower suites*
  • Children’s play areas*
  • Personal travel assistance with your reservations
  • As well as other amenities including:
  • Premium brand spirits available for purchase in all U.S. locations**
  • Food for purchase** in most U.S. locations (menus may vary by location)
  • Conference rooms* (discounted member rates and catering available)
  • Admirals Club lounge
*In select locations
**Complimentary in international club locations

Link to Admirals Club Drinks /Spirits Offerings & Policies (link)


ONE DAY PASS

American Airlines also sells a One Day Pass for $59, usable by one person (non-transferable and non-refundable) good for any Clubs* the individual may have access to during their travel day (and if traveling overnight the first Club in the point of arrival the following day if the member can access a inside or Club location).

*one day pass holders may be denied access for capacity reasons at Clubs under refurbishment.

NOTE: The sale of One Day Passes is generally suspended at Admirals Clubs under active refurbishment.

One Day Pass does not offer any membership privileges, and allows no (adult) guest privileges, although up to 3 children under the age of 18 years of age may be admitted at no additional charge with adult One-Day Pass visitor. Those One Day Pass holders purchasing a full Admirals Club membership within 30 days will get a $59 credit applied to their membership fee.

One day pass links no longer work; one day passes may no longer be purchased on line. Purchase one day passes at airport Clubs not under refurbishment.

Notes: *Please note Admirals Club lounges in Canada, Europe, Asia, Central and South America located beyond passport control may not be accessible due to airport imposed restrictions. These include: BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

● Admirals Club has reciprocity agreements for access under specified conditions to Alaska Airlines Board Room, Qantas Club, and some individual lounges (e.g. DUB, DUS, FRA, MXP, ZRH etc. Please use the Lounge Dashboard "sticky" thread to easily find the threads discussing these other airline lounge access requirements and to the master threads pertaining to specific lounges. (These do not apply to One Dap Pass holders.)

● Note: Members are able to contact Admirals Club Member Services (see below) 24 hours in advance even when not flying and request gate passes for themselves and others meeting at an Admirals Club for business purposes:

[quote]VISITING THE Admirals Club WHEN NOT FLYING

Members not flying can access Clubs when they have airside access and the airport doesn’t restrict lounge access to departing passengers.

Members can not secure a gate pass from a ticket agent.

Members can not secure a gate pass with merely "declared business purpose" for themselves and others any longer (14 Sep 2016).

Members and non-members can schedule and attend business meetings in the Admirals Club® or Executive Center without traveling if they have rented a conference room in a Club with such and are registered on the daily meeting list. See below.

This requires arrangements at least 24 hours in advance.

FAQ link including a Club access.

Q. I am a member and would like to meet someone at the airport, but I'm not flying today. Can I get through Security to get to the Admirals Club lounge?

A: No. Only those registered in advance and attending a conference in a rented conference room may have access. Casual access / walking up to the ticket counter to request a gate pass is not permitted; please do not put employees in an uncomfortable position by asking.

To do so you must :
  • Present a valid government I.D.
  • Have your name on the daily meeting list
To add names of those attending an event in a rented conference room to the daily meeting list, call at least 24 hours in advance:
  • Admirals Club number/AAdvantage® number
  • Legal name as it appears on government issued identification for each individual
  • Birth dates, including year, for each individual (maximum of two guests allowed for non-conference room meeting)*
  • Location, date and time of non-conference room meeting
We will arrange for Security clearance with the Transportation Security Administration (TSA) to allow you to get to the lounge. This opportunity is available for Admirals Club members only (and their authorized guests), and you will be required to show your Admirals Club membership card, along with a government-issued photo ID.

*(Times corrected to current service center hours)


Q. CAN I PUR HASE A FULLY REFUNDABLE AA TICKET FOR ACCESS?

It's honestly not a good idea, as this practice is specifically prohibited by American Airlines' Conditions of Carriage (Link):

American specifically prohibits practices commonly known as:

...Fraudulent, fictitious and abusive bookings: Fraudulent, fictitious and/or abusive bookings are prohibited. These types of bookings are defined as ... or to gain access to airport facilities....

CONTACTING Admirals Club

Have questions or comments about our Admirals Club lounges? Need information about locations, membership or club amenities?

Send us an email

Visit our web page

Call us
Within the U.S., Canada and Puerto Rico: 800-237-7971

Other locations: 817-963-6100; 817-963-6015 (Fax)

Monday - Friday 7 a.m. - 7 p.m. (CT)

Send us a letter
Admirals Club
4333 Amon Carter Blvd.
MD 5307
Fort Worth, TX 76155


Executive Card - additional information: As one Club employee posted on millionmilesecrets:

"* Here are the rules…I work at the Club

1. Only the primary card holder is a member. Note the word member... The member is allowed to bring in 2 guests Or immediate family which cannot exceed 2 people over 18 and all children under 18. For example John cannot bring in his wife, his 2 daughters and their husbands. He can bring in 2. If his daughters are under 18 they do not count toward the guest count of 2...

NOTE: Please read this wiki thoroughly to see the recent changes allowing access to authorized users / secondary or ancillary card holders.

2. Our computers tell us if one is an authorized user. (Your AAdvantage number and if you are a cardholder in good standing - jd.)

3. Choice of airline doesn’t matter (as long as you have airside access). You can fly anyone and access the Club. We might not be able to help you with your ticketing but you can come in to charge your phone or computer… or even use ours, all the while enjoying a complimentary glass of wine or well drink".

"House Rules" link to updated Club Terms and Conditions, including house rules.

HOUSE RULES

  • During your visit to an Admirals Club lounge, American requires that your attire and conduct are consistent with a professional environment.
  • American asks that you maintain a quiet environment within each Admirals Club lounge and to step outside with any crying or disruptive children or guests.
  • As a courtesy to other guests, please wear headphones when using personal devises such as MP3 players, video games, or DVD players, and refrain from using the speaker feature on any personal devise, including cellular telephones.
  • Smoking cigarettes, pipes or cigars (including electronic products), chewing tobacco, and the use of smokeless tobacco are prohibited inside Admirals Club lounges.
  • American reserves the right to refuse to serve alcoholic beverages to any guest who appears to be intoxicated or is otherwise unruly.
  • Complimentary food, alcoholic beverages and periodicals provided by Admirals Club are for consumption and use inside the Admirals Club only and may not be removed.
  • Airport luggage carts are not permitted inside Admirals Club lounges.
  • Service animals are welcome in Admirals Club lounges. Quiet pets accompanying guests onboard the aircraft are also permitted, provided they remain in their carry-on kennels.
  • Families with small children and nursing mothers may use family rooms in Admirals Club lounges, where available.
  • Any conduct that is deemed by American to be inappropriate, undignified, disruptive, abusive or violent is prohibited, and American reserves the right to remove any member or visitor for such conduct, or for failing to comply with membership terms and conditions.

Older posts have archived. Link to archive thread.

Update: 24 Jan 2018 by JDiver

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ARCHIVE: Admirals Club membership inc. Citi AAdvantage Executive card, 1 Day Pass

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Old Dec 24, 2011, 3:57 pm
  #46  
 
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
Originally Posted by Dave Noble
My assumption was that the card provides for lounge access; if the card provides an Admirals Club membership then that is different but I assumed the former
This specific card provides AC membership with full benefits.
sukn is offline  
Old Dec 24, 2011, 4:18 pm
  #47  
 
Join Date: Sep 2010
Location: LAX
Programs: AA Plat, WN A-List, Marriot Gold, Hyatt Plat
Posts: 376
Originally Posted by sukn
This specific card provides AC membership with full benefits.
DITTO.

And it's been around for close to 6 months I believe.

HP
HighPotter is offline  
Old Dec 24, 2011, 5:14 pm
  #48  
 
Join Date: Aug 2008
Programs: AA EXP
Posts: 1,714
Originally Posted by Dave Noble
My assumption was that the card provides for lounge access; if the card provides an Admirals Club membership then that is different but I assumed the former
So does this mean you now agree with the majority of posters on this thread that the AC Agent was out of line and, in fact, not doing her job properly (or at all!)?

When you pay $450 for a credit card it's the responsibility of the card issuer and it's affiliates supplying services to ensure that the services being paid for are available to the card holder. Here, the AC agent, acting as an employee of one of those affiliates, failed to provide a service that had been paid for in full. To compound the issue she, according to the OP, failed to take ANY action to ensure she wasn't withholding services due. I'd say she deserves all the chastising she gets.
Stripy is offline  
Old Dec 24, 2011, 5:24 pm
  #49  
 
Join Date: Mar 2011
Location: There And Back Again
Programs: AA: LTG, HH: Diamond, SPG
Posts: 32
Originally Posted by sukn
This specific card provides AC membership with full benefits.
I just want to point out something I've not seen mentioned. The card of the Primary Cardholder provides the benefits. Additional cards on the account do not have AC designation on the cards. Obviously, this is because the account is tied to one specific AA member.

The OP doesn't mention this and s/he probably is the the Primary Cardholder, but this is an important thing for people to understand in general.
Chickie On The Road is offline  
Old Dec 24, 2011, 7:52 pm
  #50  
 
Join Date: Jan 2006
Programs: AA EXP, Hyatt Globalist
Posts: 313
I've only accessed with the card with AC logo. Is our FF number indeed linked to the membership, like a "true" AC membership, and we could therefore enter with Aadvantage FF card and ID?
JohnDCA is offline  
Old Dec 24, 2011, 8:41 pm
  #51  
A FlyerTalk Posting Legend
 
Join Date: Jan 2002
Posts: 44,575
Originally Posted by MauiTigerShark
So does this mean you now agree with the majority of posters on this thread that the AC Agent was out of line and, in fact, not doing her job properly (or at all!)?

When you pay $450 for a credit card it's the responsibility of the card issuer and it's affiliates supplying services to ensure that the services being paid for are available to the card holder. Here, the AC agent, acting as an employee of one of those affiliates, failed to provide a service that had been paid for in full. To compound the issue she, according to the OP, failed to take ANY action to ensure she wasn't withholding services due. I'd say she deserves all the chastising she gets.
Depends

If it is like the AMEX Platinum card Priority pass where a separate card is provided by priority pass with its own number etc , then it is akin to a situation where a member turns up without a membership card ; can they actually just look up in the system the AC membership details of those using Citi Cards?

If the card itself is used to gain admittance and the membership is tied to presentation of the credit card with the AA logo, then to me it is likely an issue between cardholder and card issuing company over why the new style cards are not being admited

The small print T&Cs of the card advert on the AA site seems cagey on whether it is an actual Admirals club membership using the term "membership privileges" rather than "membership"

Only primary Citi ExecutiveSM / AAdvantage® World EliteTM MasterCard® cardmembers who are 18 years of age or older may receive membership privileges to the American Airlines Admirals Club® lounges. Authorized users of the Citi ExecutiveSM / AAdvantage® World EliteTM MasterCard® credit card are not entitled to Admirals Club® membership privileges. To access the Admirals Club® lounge, the primary cardmember must present (i) his or her AAdvantage® number, (ii) his or her current government-issued I.D., (iii) his or her open and valid Citi ExecutiveSM / AAdvantage® World EliteTM MasterCard, and (iv) any additional required documentation


Either way, I would have paid the $50 and looked at trying to claim recompense from the card company ( not a chargeback per se, but getting the cost credited back to the card ) since it was their card that was declined

Maybe they inadventantly printed the card on supplementary cardholder stock ( which doesnt afford access )
Dave Noble is offline  
Old Dec 24, 2011, 9:23 pm
  #52  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
It is an actual Admirals Club membership, as far as admission and guest privileges go.
JDiver is offline  
Old Dec 24, 2011, 9:48 pm
  #53  
 
Join Date: Nov 2010
Location: Seattle
Programs: AS MVPG 75K
Posts: 2,574
As JDiver posted, this card provides full Admirals Club membership, just not a traditional membership card. See the post by AA's rep on FT:

Originally Posted by AmericanAirlines
Originally Posted by Ross0
Can AA please clarify whether the card grants actual membership as opposed to simply access? In other words, would a card holder actually receive an AC card and be considered an Admirals Club member?

Thanks,
To clarify - The Citi Executive Card does provide Admirals Club membership, however you will not receive a traditional membership card. Your executive card will serve as Admirals Club membership.
BrewerSEA is offline  
Old Dec 24, 2011, 10:10 pm
  #54  
 
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
Originally Posted by Dave Noble
If it is like the AMEX Platinum card Priority pass where a separate card is provided by priority pass with its own number etc , then it is akin to a situation where a member turns up without a membership card ; can they actually just look up in the system the AC membership details of those using Citi Cards?
All AC memberships are tied to a person's AAdvantage number. In fact, it's the first bit of information the application form requests. As such, if you are a member, all you theoretically need is your AAdvantage number and a valid ID.

Sometimes I walk into a club and simply hand them my BP and tell them I am a member. They type in my number, and if feeling particularly diligent, they will ask for an ID, otherwise simply welcome me into the club.

There have been times I have simply recited my number orally to them before being welcomed into the club.

The OP of this thread is a member of the club. There were various ways for the agent to verify membership, but for whatever reason she stuck to her laminated Xerox of acceptable cards.
sukn is offline  
Old Dec 24, 2011, 10:45 pm
  #55  
 
Join Date: Jun 2008
Location: PDX & MVD
Programs: AA EXP
Posts: 318
The MIA AC agents are bad

Not sure what's going on there, but they are angry and not nearly as nice as others. The premium lounge is nice, but only open from 1pm to 9pm.
rabble is offline  
Old Dec 24, 2011, 10:51 pm
  #56  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
In most of the developed world, they just start encoding the membership data on the EMV chip itself as it can record much more data than the sixty year old magnetic stripe.

A mag-stripe can hold a maximum of what, 1288 bits of data? That's nothing in today's world.

An EMV chip on the other hand, can hold as much as 8~16 MBytes of data, allowing for more data to be stored into the chip itself. You could fit an entire catalogue of the cardholder's Admirals Club and AAdvantage info with lots more of storage space to use.
kebosabi is offline  
Old Dec 25, 2011, 6:32 am
  #57  
 
Join Date: Dec 2005
Location: FLL
Programs: AA PLT 2.7 MM, DL GLD, UA Prem, BW Diamond, PC PLT, HH Diamond
Posts: 1,285
Originally Posted by JDiver
1) "Please look up my AAdvantage number in the system - XYZ0123."

2) Assuming a further negative reply, "I would like to speak with your supervisor, please." Politely, evenly, of course.

3) "May I have your name, please?"

Possibility: "I will purchase an all day pass, then, but I need you to write the reason on the receipt so I can have it charged back."

Certainty: Contact AA Admirals Club for corrective action / training.

This could happen at any Admirals Club with an insufficiently trained and intransigent agent. In fact, it could occur at exchange lounges too, such as certain Alaska Board Rooms or Qantas Clubs. AA could have prevented much of this by adding the Admirals Club logo on the card.
R

Good ideas but she refused to do suggestions 1 and 2 instead both times
She shoved the laminated sheet at me and said
I do not understand and I do not have the correct card
shadesofgrey1x is offline  
Old Dec 25, 2011, 6:37 am
  #58  
 
Join Date: Dec 2005
Location: FLL
Programs: AA PLT 2.7 MM, DL GLD, UA Prem, BW Diamond, PC PLT, HH Diamond
Posts: 1,285
Originally Posted by Chickie On The Road
I just want to point out something I've not seen mentioned. The card of the Primary Cardholder provides the benefits. Additional cards on the account do not have AC designation on the cards. Obviously, this is because the account is tied to one specific AA member.

The OP doesn't mention this and s/he probably is the the Primary Cardholder, but this is an important thing for people to understand in general.
I am the primary and only card holder to clarify this point
shadesofgrey1x is offline  
Old Dec 25, 2011, 7:53 am
  #59  
 
Join Date: Apr 2010
Posts: 1,546
Originally Posted by kebosabi
In most of the developed world, they just start encoding the membership data on the EMV chip itself as it can record much more data than the sixty year old magnetic stripe.
You raise an interesting point. A normal Admiral's club card has first initial / last name, AAdvantage number, and expiration date on track 1 of the magstripe. I wonder whether the Citi Exec card has the same thing? Your average MasterCard already has track 1 used for the CC data.
_kurt is offline  
Old Dec 25, 2011, 1:02 pm
  #60  
 
Join Date: Aug 2007
Location: San Francisco Bay Area, CA
Programs: AA - EXP 2.3 MM, HH Diamond, MR Gold, recovering UA Premier
Posts: 280
Originally Posted by JDiver
1) "Please look up my AAdvantage number in the system - XYZ0123."
"I'm sorry, Mr. JDiver, all AAdvantage numbers are even, and therefore can't end in the digit 3."

http://www.flyertalk.com/forum/ameri...t-numbers.html
flyermatthew is offline  


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