Great. On that basis can I expect some compensation whenever grown adults climb all over me to get to the toilet when the seatbelt light is on?
No, but if they run around the cabin hitting people and being generally disruptive as well you have a much better chance
I do wonder at the view that because they are children everyone else in authority seems powerless to intervene. So where do you draw the line and where does this really become a safety issue and what would the FA do then?
No, but if they run around the cabin hitting people and being generally disruptive as well you have a much better chance
I do wonder at the view that because they are children everyone else in authority seems powerless to intervene. So where do you draw the line and where does this really become a safety issue and what would the FA do then?
I'm saying it isn't a safety issue, just that is is no more or less of an issue than the adults who routinely ignore the seatbelt sign. I rearely see any action taken agains them, so why single out kids?
Much as I sympathize with OP, I can see AA's rationale. They can't start providing compensation when passengers find one other's conduct annoying.
I have argued for compensation, successfully or not, when in my view the fault lay with the airline, but not when it lay with other passengers.
Many of us have suffered nasty seatmates, babies that cry nonstop, passengers that leave toilets in a mess. How many times have we seen passengers "endanger" us all by getting up and opening the overhead bins while seat-belt signs are still on?
You can see the slippery slope if AA started handing out cash or vouchers in such situations.
I did not ask for cash but rather a voucher reflective of the circus on board. On a $1200+ plus fare x 2 I thought it was reasonable. The FA's strongly suggested we write in and promised an incident report.
As a longtime FT member, you knew that there are three approaches to compensation:
1. Write a reasonable, factual letter and ask for unspecified compensation. Sometimes you can get a little more than others have gotten this way, sometimes a little less.
2. Review the Compensation Master Thread, find out what others have gotten in similar circumstances, and ask for and receive that.
3. Pull some totally off-the-wall request out of a bodily orifice (something that nobody else has ever gotten for any situation even remotely close), ask for that, get refused, and then post a rant on FT.
A voucher qualifies for #3.
__________________
Never argue with an idiot. They drag you down to their level, then they beat you with experience.
If you had sent a complaint asking for miles or stickers (or just sent a complaint, not asking for anything), you would have likely gotten miles or stickers.
This is exactly right. Every time I've asked for compensation to made in miles I've received it, usually quite generously. I only do it when there's a true justification due to an error on AA's part, such as temporarily lost luggage or being put on a later flight wrongly. I learned this from FT.
Recently, I couldn't bring myself to ask when my flight was delayed because of a broken toilet. The AA GA handled it well putting my wife and I up for the night, booking us in first class the next day, and doing it in such a way we got the first class mileage bonus and didn't even use any stickers. I knew I'd receive compensation if asked, but the way it was handled seemed reasonable, and we quite enjoyed the extra night away.
Asking for cash back is doomed to failure and frustration.
My advice to the OP is to ask again kindly, documenting clearly the unnecessary hardship suffered, how AA was at fault, and how some extra miles would help maintain a positive opinion of AA.
I like the idea of asking the children the daddy's and mommy's secrets.
Next steps could be telling them the truth about santa claus.
Or maybe teach them four letter words, some rude songs.
Or how the babies get made.
And if you are loud enough, the parents will notice, and hopefully realize that they should shut up first.
Recently, I couldn't bring myself to ask when my flight was delayed because of a broken toilet. The AA GA handled it well putting my wife and I up for the night, booking us in first class the next day, and doing it in such a way we got the first class mileage bonus and didn't even use any stickers. I knew I'd receive compensation if asked, but the way it was handled seemed reasonable, and we quite enjoyed the extra night away.
Agreed. Our return trip LHR-DFW-SJC on Friday was waylaid by a leak in the lav system at LHR. After three hours of trying, they canceled the flight. I rebooked on the ORD flight, we overnighted there (at the airport Hilton) got $30 in food vouchers and out the next morning to SJC. We were in J/F via upgrade on the original flights, and also on the rescheduled flight.
I never thought of asking for compensation at all. I did consider asking for the $12 for the additional day parking and $9 for the international call to the EXP desk, in the form of a voucher, but decided against it. Instead, I just sent compliments for the folks along the line who handled this extremely well.
By the way, I have received reimbursement for such expenses (as opposed to compensation) in the past.
children will be children... the best children and parents can have bad days... big deal
i find the EXP guys who ignore the seat belt sign to climb over me in first to get to the toilet to be just as annoying... and the ones who keep checking their blackberrys while taking off..
children will be children... the best children and parents can have bad days... big deal
i find the EXP guys who ignore the seat belt sign to climb over me in first to get to the toilet to be just as annoying... and the ones who keep checking their blackberrys while taking off..
children will be children... the best children and parents can have bad days... big deal
i find the EXP guys who ignore the seat belt sign to climb over me in first to get to the toilet to be just as annoying... and the ones who keep checking their blackberrys while taking off..
Quote:
Originally Posted by BenjaminNYC
Why the rolleyes? I agree. I find loud, self-important adults much more annoying than loud children.
children will be children... the best children and parents can have bad days... big deal
i find the EXP guys who ignore the seat belt sign to climb over me in first to get to the toilet to be just as annoying... and the ones who keep checking their blackberrys while taking off..
Some parents care about their children's behavior and the effects on other people. Some rely on platitudes like "children will be children" to avoid the burden of taking responsibility so they can ignore inappropriate behavior. Sorry, but kids running rampant, flipping window shades, hitting people, etc. is not the same as someone going to the bathroom.Kids cry- that's a fact. Kids behave as the OP related when the parents (obviously, in this case) can't be bothered to provide any discipline. The above is pure rationalization for mediocre parenting. Parents should not take their "bad days" out on other people.
Why the rolleyes? I agree. I find loud, self-important adults much more annoying than loud children.
You clearly didn't read properly. Where did sambbsay "loud"? He mentioned climbing over him to get to the bathroom and using a Blackberry, a largely silent event. Both of which are perfectly allowable and certainly not annoying in the least. Sounds like the sambb is one of those that feel its his responsibility to enforce the not-so-well-thought-out FAA "rules".
A screaming, running, hitting baby is far more annoying than some guy trying to get out to use the bathroom or using his Blackberry. To claim otherwise is simple silliness. You clearly hasn't read this thread very clearly.
Some parents care about their children's behavior and the effects on other people. Some rely on platitudes like "children will be children" to avoid the burden of taking responsibility so they can ignore inappropriate behavior. Sorry, but kids running rampant, flipping window shades, hitting people, etc. is not the same as someone going to the bathroom.Kids cry- that's a fact. Kids behave as the OP related when the parents (obviously, in this case) can't be bothered to provide any discipline. The above is pure rationalization for mediocre parenting. Parents should not take their "bad days" out on other people.
ummmm...just as a frame of reference, suppose there was a very abusive adult on board that had to be physically restrained by the FA's. Would anyone receive any form of compensation if the flight was not diverted? If not, then how is this different from two relatively harmless children "spoliing" the experience in F?
