Last night I flew DFW to GPT on AE. When the beverage cart came by my exit seat, I identified myself as EXP and asked for cashews and a drink. The FA handed the snack saying thank you for your business on AE. She then added, "I love my job and appreciate your flying with us." Interesting!
Searched through here and didn't find many (or any) experiences on the short BOS-JFK/LGA (or return) route. Has anyone flown these routes recently and gotten anything for free? I'm usually lucky if I even get a drink as they usually say the flight is too short or it's unsafe or something.
Just did my first MR DFW-LGA-BOS-LGA-DFW of 3 last weekend. Both AE legs I got a free drink and snack. Also, they were great FAs.
I had a recent AE flight from Chicago to Columbus. Ordered a virgin mary - FA asked, would you like anything in that? I declined, but was given the cashews along with my drink and a verbal "thanks for flying with us~!"
Does anyone know about the free drinks on American Connection flights? Anyone had success?
No it is just American Eagle. I was on a flight from BDL-STL when the guy ahead of me ordered a beer and was then shocked he had to pay. He asked the F/A and she said "sorry sir, this is Chatauqua Airlines dba American Connection, not American Eagle."
Programs: AA GLD, DL FO, MR GLD, SPG GLD, RCL D+, X Elite, AX PLT
Posts: 2,964
DCA-RDU last Saturday, ordered a Diet Coke and was offered snacks and booze "since I was Platinum." The F/A had the manifest and was working off that. I declined. RDU-DCA, next day, nothing ordered and nothing offered.
Programs: AA EXP, *G, MR Plat, SPG Plat, HH DIA, Avis CC
Posts: 2,001
back in august I sent an email to AA asking about a clarification on the policy. Here is the answer. I have printed it and I carry a copy with me. I only had to show it once.
August 22, 2008
Dear Mr. docr775:
Thank you for contacting Customer Relations. We appreciate the opportunity to address
your concerns.
Executive and Platinum member, customers connecting to or from AA and
oneworld Alliance First Class, Business Class, Uniformed Military and AAirpass
customers may be offered complimentary beer/wine and either a $2 snack or a Snack Box,
when requested on American Eagle. Family members traveling with Premium Customers may
also receive complimentary items. If a flight attendant does not have the appropriate
paperwork to identify these customers, customers may be asked to show their boarding
passes or AAdvantageŽ membership cards.
We look forward to serving you again soon.
Sincerely,
<employee name redacted by moderator>
Customer Relations
American Airlines
This is an "outgoing only" email address. If you 'reply' to this message by
simply selecting the reply button, we will not receive your additional comments.
Please assist us in providing you with a timely response to any feedback you have
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No it is just American Eagle. I was on a flight from BDL-STL when the guy ahead of me ordered a beer and was then shocked he had to pay. He asked the F/A and she said "sorry sir, this is Chatauqua Airlines dba American Connection, not American Eagle."
To further confuse matters, I was on a Chatauqua operated Connection flight last night (STL-DSM) where it was announced on the PA that there was a complimentary drink and snack.
Wasn't expecting that as it wasn't Eagle, but I can't argue with a free beer.
I usually get a diet Coke and cashews when I am on AE. Last week on my DFW-BTR flight I was offered a choice of trail mix or almonds. Is this a new offering or a temporary substitute?
I usually get a diet Coke and cashews when I am on AE. Last week on my DFW-BTR flight I was offered a choice of trail mix or almonds. Is this a new offering or a temporary substitute?
Nothing is permanent, but cashews are gone and it's trail mix and almonds on Eagle now.
=> 5/24/07 = 1MM 
ooo
