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Old Oct 2, 09, 6:46 pm   #556
 
Join Date: Mar 2009
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Would anyone please be so kind as to tell me what the policy is regarding award changes AFTER travel has started?

I currently have JAC-ORD-EWR (stopover) JFK-HKG booked but the JFK-HKG leg is not for the date I want. I know I can change it before the trip starts without penalty should availability opens up but how about after the JAC-ORD-EWR legs?

Thanks.
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Old Oct 2, 09, 11:55 pm   #557
 
Join Date: Jul 2003
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Quote:
Originally Posted by fly2nrt View Post
Would anyone please be so kind as to tell me what the policy is regarding award changes AFTER travel has started?

I currently have JAC-ORD-EWR (stopover) JFK-HKG booked but the JFK-HKG leg is not for the date I want. I know I can change it before the trip starts without penalty should availability opens up but how about after the JAC-ORD-EWR legs?

Thanks.
Yes you can change the date provided there is availability, no charge.

With All Partner award, you can even change the routing after travel started, with fee. At least I learned from someone who did that.
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Old Oct 3, 09, 5:24 pm   #558
 
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Location: PIT/MEL; AA Exec. Platinum & 3MM, QF WP
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Originally Posted by Happy View Post
Yes you can change the date provided there is availability, no charge.

With All Partner award, you can even change the routing after travel started, with fee. At least I learned from someone who did that.
yep, as long as the nonstop on the new date has award inventory availability, it's free to change. if the new date requires a connection, the change costs $150.
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Old Oct 3, 09, 10:57 pm   #559
 
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Originally Posted by martin33 View Post
yep, as long as the nonstop on the new date has award inventory availability, it's free to change. if the new date requires a connection, the change costs $150.
Well then here's an interesting question... we all know that we're allowed a free stopover at the North American gateway on award tickets. If you book JAC-ORD-JFK-HKG with a stop over in JFK and you fly the JAC-ORD-JFK legs, what happens if you want to change it to JFK-YYZ-HKG? Would they then go back to get the extra miles since YYZ is now the North American Gateway?
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Old Oct 4, 09, 10:05 am   #560
 
Join Date: Feb 2007
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Looking to book an award from EDI-LAX (through LHR obviously) and wasn't quite sure how it works as I've always claimed awards strictly on AA metal. So is it possible to call and book an award EDI-LHR on BA and LHR-LAX on AA for the 20K each way it says on the website? I'm sure this is a stupid question but AA's website wasn't entirely clear to me on this issue.
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Old Oct 4, 09, 10:40 am   #561
 
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Originally Posted by Nick90274 View Post
Looking to book an award from EDI-LAX (through LHR obviously) and wasn't quite sure how it works as I've always claimed awards strictly on AA metal. So is it possible to call and book an award EDI-LHR on BA and LHR-LAX on AA for the 20K each way it says on the website? I'm sure this is a stupid question but AA's website wasn't entirely clear to me on this issue.
Yes... here's what you do:

Go to AA.com and search for a oneway LHR-LAX award. Put that on hold on the website.

Then go to BA.com, enter your executive club id and pin (if you don't have one, just sign up - its free), click on "Spening BA Miles", then click on "Make A Booking", then search for the EDI-LHR leg to connect to the AA flight you put on hold.

Generally speaking, the BA flights are usually WIDE open to so you shouldn't have any trouble finding a flight that works.

Then call AA, give them the reservation locator of the LHR-LAX flight and ask them to add the EDI-LHR leg that you want. Ask to ticket, pay the taxes and $20 booking fee and your done.
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Old Oct 4, 09, 2:53 pm   #562
 
Join Date: Apr 2001
Location: PIT/MEL; AA Exec. Platinum & 3MM, QF WP
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Originally Posted by fly2nrt View Post
Well then here's an interesting question... we all know that we're allowed a free stopover at the North American gateway on award tickets. If you book JAC-ORD-JFK-HKG with a stop over in JFK and you fly the JAC-ORD-JFK legs, what happens if you want to change it to JFK-YYZ-HKG? Would they then go back to get the extra miles since YYZ is now the North American Gateway?
is JAC-ORD-JFK-HKG a "most direct" routing? much less JAC-ORD-JFK-YYZ-HKG... let's just assume that it is, for now.

I have no personal experience of that scenario, and have not read any first-hand reports of it. Since your travel would have begun, you would not be able to redeposit the redeemed miles (partially used awards are nonrefundable, even with a fee); the redeposit is what would happen if you did the change before leaving JAC. It might be that the change is just not allowed since there would be no way to "trade" the award in for new ones. Alternatively, it might not be noticed, or it might be subject to the magic of a talented and sympathetic agent. There's only speculation really....
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Old Oct 6, 09, 7:31 am   #563
 
Join Date: Nov 2008
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Trying redeem AA miles for a one way itinerary, NRT-BKK-AMM-CAI. Is it possible to make a stopover in BKK? Will they insist I need to fly NRT-HKG-AMM-CAI which is a shorter routing?
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Old Oct 6, 09, 10:56 am   #564
 
Join Date: Apr 2001
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Quote:
Originally Posted by kats View Post
Trying redeem AA miles for a one way itinerary, NRT-BKK-AMM-CAI. Is it possible to make a stopover in BKK? Will they insist I need to fly NRT-HKG-AMM-CAI which is a shorter routing?
you are okay on the interregional category, since Asia 1 to Africa can connect via Asia 2. You are okay on the distance category (only 24.5% over the nonstop distance NRT-CAI) as well. Unless carrier paid fares specify the routing via HKG, it would work, overall.

you are out of luck on a BKK stopover, however, unless you want to stay there under 24 hours. Otherwise it's two awards, Asia 1 to Asia 2 (20/30/40) and Asia 2 to Africa (30/50/70), for a total of 50/70/110 in Y/J/F. A oneworld award would be cheaper in First, however: 60/80/100 for Y/J/F, 4001-9000 total miles.
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Old Oct 7, 09, 6:46 pm   #565
 
Join Date: Apr 2007
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4-hour rule's got me in a pickle

Trying to book on the 12,500 mile 1-way award:
AS 2389 dep YYJ 6:40 PM arr SEA 7:40 PM connecting to
AA 1230 dep SEA 11:55PM arr DFW 5:35 AM

So the agent had to go back to three supervisors to get clarification on the 4 hour rule. She was really nice and we spent an hour trying out different combinations, but ultimately this is what she said the superviors were telling her:
1. Since Canada is considered "Domestic", even a Canada originating itinerary with a greater than 4h connection will price as 2 separate 12,500 mile awards. So the 1-free stopover at the US gateway will not apply.
2. Even though the 11:55PM flight is the FIRST scheduled flight departing after I arrive in SEA, the layover is longer than 4h, and since there are earlier flights that day which allow a less than 4h connection, a supervisor will not override.

I was under the impression that the 4-hr rule was "connection less than 4 hour connection or 1st scheduled flight which allows a legal connection". Not quite sure what to do now. It's a bit silly because the computer would force me to take an extra connection YYJ-SEA-LAX-DFW leaving earlier in the day just so the 4 hour rule is not violated. But then, doesn't this go against the fact that airlines try to avoid routings with unnecessary extra connections?

I'm confused!!
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Old Oct 7, 09, 7:30 pm   #566
 
Join Date: Feb 2005
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Since AS2389 is the last YYJ --> SEA flight, another option is to do last in first out (next morning) on AA1062 at 6am. Of course you are springing for the hotel room in SEA on your own (FWIW, I'd take the double connection).

Did you check into fly AS metal from SEA to DFW at different times (leaving YYJ earlier)?

Also, if the double connection is such a pain why not just take the bus from Victoria to YVR and fly YVR to DFW non-stop?
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Old Oct 7, 09, 7:54 pm   #567
 
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Originally Posted by miles_navigator View Post
Since AS2389 is the last YYJ --> SEA flight, another option is to do last in first out (next morning) on AA1062 at 6am. Of course you are springing for the hotel room in SEA on your own (FWIW, I'd take the double connection).
No go, she tried that too and the last in first out rule did not work.

Quote:
Did you check into fly AS metal from SEA to DFW at different times (leaving YYJ earlier)?
Sure they have 4 or 5 flights a day but I want the 6:50 PM flight.

Quote:
Also, if the double connection is such a pain why not just take the bus from Victoria to YVR and fly YVR to DFW non-stop?
Because I am driving down from Port Hardy that day and would like to take the latest flight and would like to avoid taking a ferry to YVR. I assume you mean "bus" as in "ferry".
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Old Oct 7, 09, 8:03 pm   #568
 
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Originally Posted by gq_dq View Post
Sure they have 4 or 5 flights a day but I want the 6:50 PM flight.
I think you just answered your own question. I'm not 100% sure on this, but I think that when it comes to domestic flights (which I guess includes Canada too), the only way you can bypass the 4 hour rule is if that is the ONLY flight of the day and there are no other options, regardless if award inventory exists or not. In your case, since there are other YYJ-SEA flights from which a connection to DFW can be had in under 4 hours (again, regardless of whether award availability is there or not), your proposed itinerary is, in fact, invalid.

By the way, last in first out probably won't work in this case because there the "first out" flight leaves that evening at 11:55PM.
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Old Oct 7, 09, 9:53 pm   #569
 
Join Date: Apr 2001
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Originally Posted by gq_dq View Post
No go, she tried that too and the last in first out rule did not work.
didn't work, or didn't have seats on the 6am first out?
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Old Oct 7, 09, 10:12 pm   #570
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Quote:
Originally Posted by miles_navigator View Post
Since AS2389 is the last YYJ --> SEA flight, another option is to do last in first out (next morning) on AA1062 at 6am. Of course you are springing for the hotel room in SEA on your own (FWIW, I'd take the double connection).
If AA wouldn't let the OP take the 11:55pm flight to DFW because the layover was too long, why would they let the OP take a flight the next morning?
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