UPDATE - Ticket was reserved in error by EXP desk. AA issued one of those saver awards @ 15K for the segments in question and added 15K to my aadvantage account. Waived the $15 ticket fee too. But I got the feeling that they thought they were doing me a favor instead of just plain honoring what they reserved.
I had them do this for me in a similar situation as well. I was happy they did it and could have cared less what the agent may have thought about the situation
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I had them do this for me in a similar situation as well. I was happy they did it and could have cared less what the agent may have thought about the situation
In looking at my wifes free tickets it appears we didnt have to pay the $15 ticket charge. ( whoooppppeeee ) but did get tagged for the extra $5 security fee. Even at the EXP level the poor attitude is still there though.
First, to answer my own previous question, yes, looking up one-ways is a perfectly great way to check availability. Every segement which showed availability online could be booked as part of a complete itenerary.
I booked an open jaw, and thus had to call in. I was told unequivocally by two representatives that I could not book an open jaw with a stopover, as the first destination counted as a stopover.
However, they differed on interpretation of the last in/first out rule. The first one required that the last in flight arrive after the last flight out; the second representative only required that the last *available* flight in arrive after the last *available* flight out. Similarly, the first representative insisted that I would need to take the first flight out the next day, while the second allowed me to take the first *available* flight out. In essence, the second representative let me book what looks by the rules to be a one-day stopover, because of what award seats were available.
Another case of, "if you don't like what you hear, call back until you do."
I want to fly (SFO/SJC/OAK) to NYC (stop) to Charlotte (stop) and back to CA. I could do it earlier on. However I am not sure whether I can still do it. Can some one confirm?
I want to fly (SFO/SJC/OAK) to NYC (stop) to Charlotte (stop) and back to CA. I could do it earlier on. However I am not sure whether I can still do it. Can some one confirm?
Programs: AA EXP 1MM, Silver CO, BA Blue, Silver MR, Gold SPG
Posts: 3,185
What cities/countries are including in OW Award?
I know this seems like an obvious/stupid question, but bear with me.
I have several data points:
1.) The AAdvantage participating Award Airline Chart tells me that I need 40K miles for an off-peak RT coach ticket from North America to Europe.
2.) The AA website defines Europe to include what most of us would consider Europe, plus countries like Azerbaijan or Greenland.
3.) The AAward agent told me that I can fly to any OW served destination (in Europe, assuming availability.
Now, instead of just flying to London, I would like to maximize my trip and go somewhere unique, in addition to London.
When I look at the OW website/time table, no OW airlines serve Greenland.
The BA flights to SDZ (Shettland Islands) are not included as bookable destinations. (Could this be due to Loganair operating the flight as a BA subsidiary?)
How can I find out what unique/bizarre places are included in an European OW award?
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Deltahater, I think you may be confusing All Airline Partner Awards and oneworld Awards. The 40,000 mile Economy Off Peak award between North America and Europe is an All Partner Award so you can use AA and ANY of the partner airlines (not just oneworld) in contructing your itinerary.
Would this itinerary qualify as an AA participant award that is wholly within North America? (25k coach/45k business)
BOS-JFK - AA
JFK-YVR - CX (Destination)
YVR-SAN - AS (Stopover in SAN)
SAN-BOS - AA
SAN is certainly not the logical connecting point, but it is not that much farther than going through DFW in terms of mileage. Based on previous posts, it sounds like it is up to the agent's discretion.
Even more exciting would be QA YVF-SFO and AS SFO-SAN - the day I want to travel there is actually no AS nonstop.
BOS-JFK - AA
JFK-YVR - CX (Destination)
YVR - SFO QF
SFO-SAN AS (Stopover in SAN)
SAN-JFK - AA
This turned out to be kosher. The agent had to check to make sure YVR-SAN-JFK met whatever standard they use for a "logical connecting point". It did. Either QF YVR-SFO and AS SFO-SAN or AS YVR-SAN / YVR-SEA/PDX/LAX - SAN was acceptible. Two oneworld carriers with international standard business class, AA first and AS first all for 45k - this seems like a pretty good use of miles! Taxes were only $15.30 total plus the $15 phone fee.
Note this was the second agent I talked to. First time I called late at night, and the agent sternly advised me "if you want to fly on CX or QF you need to call those respective airlines - this is American" I realized I wouldn't get anywhere so I hung up and called back during the day.
Programs: AA EXP, 2MM Miler, Hilton Diamond, SPG Platinum
Posts: 41
Problem with "natural connecting point" on Alaska Airlines
Quote:
Originally Posted by justageek
I don't know if that's the answer, but there is definitely more to the story.
I recently had no problem using AA miles to ticket an all-AS award ticket itinerary OAK-oJNU-ANC FAI-OAK, i.e. open jaw with stopover in JNU on the OAK-ANC part (I've left out the connecting cities for clarity). Clearly JNU is not a "natural connecting point" so this itinerary would seem to violate the rules that were posted.
I'm having trouble with the following award routing which is giving AA heartburn:
MIA-SEA-SIT-ANC YVR-DFW-MIA
This is an open jaw with a desired stopover only in SIT. If justageek's routing shown above worked, it appears that mine should also. Maybe he just found the right agent or supervisor.
Are there any suggestions as how to present this to AA on the phone to increase the chances of getting a positive result like justageek?
Programs: AA EXP, SPG PLT, Hyatt Gold Passport Diamond, HH Silver, others w/o status
Posts: 416
Interpretation of open-jaw at destination
I am working on my parents travel to Asia next summer and I want them to be able to go to Taiwan, stop in Japan, and go to China (obviously this requires multiple awards and probably on different carriers).
Under the interpretation of open-jaw at destination, I have had PLT AAgents quote a destination that seems like a double-back. It is something along these lines that I am looking for here:
DFW-NRT-xPEK-KIX
NRT-DFW
Separate award (non-OW)
KIX-TPE
TPE-NRT
Essentially I am sending them to Beijing, stop in Osaka and return from Narita.
My question is does this violate the stopover at "first international gateway" (man I could use the nonstop PEK flight here ... ahem) and does it also violate the open-jaw at destination rule?
Complicated question for me again, thanks in advance everyone!
Sorry, I have looked through the forum and searched, and have not found anything. Can you put an award on hold for 14 days without the miles deducted, or without the AAdvantage number that will be used?
Programs: TK Elite Plus, LH SEN, SPG Platinum, ABC Hotel VIP
Posts: 1,408
Quote:
Originally Posted by lucky9876coins
Sorry, I have looked through the forum and searched, and have not found anything. Can you put an award on hold for 14 days without the miles deducted, or without the AAdvantage number that will be used?
thanks!
No miles are deducted but you do need the number for sure.
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