New AA.com feature (may explain some login difficulties)
This morning I noticed a new AA.com feature I'd yet to see discussed here: it is now possible to login with either your AAdvantage number or the email address associated with your account. I remember this being a gripe a while back, so apparently they listened. Kind of nice to have, much like my Starwood and Marriott logins.
Last edited by JDiver; Nov 9, 12 at 9:31 am..
Reason: retitle / maintain title
Senior Moderator/Moderator: American AAdvantage, iDine, and Talkboard Topics
Join Date: May 2000
Location: NorCal - SMF area
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Posts: 35,225
Well, no wonder they're bankrupt! (There, it has been said in this thread... now we can go on.)
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
Quote:
Originally Posted by jlp187
who doesn't know their FFN?? I even know my unborn child's future alphanumeric number. I object to AA's frivolousness in IT spending
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I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
If someone clicks "forgot email address" I think that AA should simply email them with "you're an idiot" and hope they put two and two together .
And FWIW, it took longer than usual to load, but I did get it to work with my email address.
Programs: DL Diamond, AA ExecPlat 1MM, Hilton Diamond, Marriott Platinum Premier
Posts: 378
Quote:
Originally Posted by jlp187
who doesn't know their FFN?? I even know my unborn child's future alphanumeric number. I object to AA's frivolousness in IT spending
I have often struggled when completing paper work to remember my home phone number or year of birth for one of my children, but if you shake me awake in the middle of the night I always can remember my AA and DL frequent flyer numbers I bet that I'm not alone.
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
When you go to "Forgot AAdvantage Number" it asks for your email address, so it really serves no purpose now.
I was unable to log in with my email address, and was unable to pull up any of my reservations once logged in with my FFN.
Not quite ready for prime time, indeed.
No issues getting in but also cannot see anything on My Reservations. Actually it says "You Do Not have Any Reservations"... luckily I was able to find my trip next week by using the Record Locator. Spoke with Web Services and this is something they are "working on"..
No issues getting in but also cannot see anything on My Reservations. Actually it says "You Do Not have Any Reservations"... luckily I was able to find my trip next week by using the Record Locator. Spoke with Web Services and this is something they are "working on"..
Yup. Same here. No reservations.
Also, my email address doesn't work. Not working yet.
I'm just surprised that their IT team didn't catch this before. Don't they mirror a portion of the site and do an internal check before going public?
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