My AAdvantage Account terminated... not another post, read it!
Mar 1, 2012, 2:38 pm
#1
Original Poster
Join Date: Mar 2012
Posts: 37
My AAdvantage Account terminated... not another post, read it!
This is my first post 
Last week my AAdvantage account was terminated for purchasing eVips I live in LA and AA is a good airline for me, but I have so many other options. I have bought eVips for a long time. I know, I violated the program terms and conditions, so the termination was legit. I have bought over 100 evips in the last 4 years for my co workers, family and friends. They also terminated the account of 5 Executive Platinum members that I know of. I have bought from over 20 Executive Platinums.
The question here is. Isn't this a dumb move to lose customers? Forget the T&Cs for a second. If they do give out the eVips, they expect users to use them. If the eVip was granted on a flight, its most likely because there was space available.
What do you all think? There are probably lot more other members with their accounts terminated. If they pay corporate security analysit 80k a year and they are losing customers, isn't this a waste of money?
Again, I know I violated the T&Cs, the question is: is it worth AA pissing of their customers?
Last week my AAdvantage account was terminated for purchasing eVips I live in LA and AA is a good airline for me, but I have so many other options. I have bought eVips for a long time. I know, I violated the program terms and conditions, so the termination was legit. I have bought over 100 evips in the last 4 years for my co workers, family and friends. They also terminated the account of 5 Executive Platinum members that I know of. I have bought from over 20 Executive Platinums.
The question here is. Isn't this a dumb move to lose customers? Forget the T&Cs for a second. If they do give out the eVips, they expect users to use them. If the eVip was granted on a flight, its most likely because there was space available.
What do you all think? There are probably lot more other members with their accounts terminated. If they pay corporate security analysit 80k a year and they are losing customers, isn't this a waste of money?
Again, I know I violated the T&Cs, the question is: is it worth AA pissing of their customers?
Mar 1, 2012, 2:43 pm
#3
Join Date: Nov 2011
Location: Bay Area
Programs: WN A-List, AA good-riddance, Safeway Club Card Extraordinaire
Posts: 3,851
Mar 1, 2012, 2:45 pm
#4
Join Date: Nov 2011
Posts: 644
Terminated ppl should not be pissed off. Evips are for ppl that supposed to get it as a perk.
Otherwise the person with status will just buy those perks for ppl and others dont need to even try for stat
Otherwise the person with status will just buy those perks for ppl and others dont need to even try for stat
Mar 1, 2012, 2:45 pm
#5
Join Date: Feb 2012
Location: ORD
Programs: AA EXP, Hyatt PLT
Posts: 45
Welcome to Flyertalk. 
You are not the first, and will not be the last, person who has been caught buying or selling AA instruments. Generally speaking, there is not much sympathy to be expected from this crowd. I'm certain AA has evaluated the benefit of upsetting members vs. cracking down on this behavior, thus its decision.
Lessoned learned and wiser decisions to be made in the future. Good luck. ^
You are not the first, and will not be the last, person who has been caught buying or selling AA instruments. Generally speaking, there is not much sympathy to be expected from this crowd. I'm certain AA has evaluated the benefit of upsetting members vs. cracking down on this behavior, thus its decision.
Lessoned learned and wiser decisions to be made in the future. Good luck. ^
Mar 1, 2012, 2:48 pm
#7
Join Date: Oct 2009
Location: BTR/MSY
Programs: AA EXP, Hyatt Globalist, Marriott LTP, Hilton Gold
Posts: 1,258
Mar 1, 2012, 2:50 pm
#8
FlyerTalk Evangelist
Join Date: Jan 2002
Location: west of DFW airport
Programs: AA LT Gold 1.9 MM flying my way to LT PLAT
Posts: 11,074
No pitty! You got slightly less than you deserved.
I'm not having popcorn. I'll still with gin.
I'm not having popcorn. I'll still with gin.
Mar 1, 2012, 2:50 pm
#9
Original Poster
Join Date: Mar 2012
Posts: 37
The fact is lots of them travel on free domestic upgrades and don't use their eVIPs.
An average Exec Platinum probably spends 30k minumum in travel every year. 30k x 5 people who got terminated, that is USD$150k. That is AA losing revenue and lets say... UA gaining that revenue
An average Exec Platinum probably spends 30k minumum in travel every year. 30k x 5 people who got terminated, that is USD$150k. That is AA losing revenue and lets say... UA gaining that revenue
Mar 1, 2012, 2:50 pm
#10
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,230
Let's be clear, AA would much prefer that EXPs let eVips go to waste than use them so no, they don't really want you to use them. Besides, think of the miles they just wiped off their books by terminating those accounts!
Mar 1, 2012, 2:54 pm
#11
Original Poster
Join Date: Mar 2012
Posts: 37
Yes. But miles are usually used on small factor load flights. Now think of the revenue they are losing.
Mar 1, 2012, 2:55 pm
#12
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Austin, Texas
Programs: Airline nobody. Sad!
Posts: 26,062
Did you get two? Can we share?
OP, yes, you violated the program T&Cs. AA has decided that your violation is too significant to overlook. Whatever value you bring to AA does not exceed what they feel you are costing them by buying/selling eVIPs. I do give you credit for being honest about violating it. Also, we aren't discussing an "average" EXP. We are discussing YOU as an EXP. Did YOU (or your employer on your behalf) spend $30,000 on tickets last year? I'll have my EXP status for $2800 roughly, and there are people on this board who got it for under $2000. Your logic is very flawed on that.
OP, yes, you violated the program T&Cs. AA has decided that your violation is too significant to overlook. Whatever value you bring to AA does not exceed what they feel you are costing them by buying/selling eVIPs. I do give you credit for being honest about violating it. Also, we aren't discussing an "average" EXP. We are discussing YOU as an EXP. Did YOU (or your employer on your behalf) spend $30,000 on tickets last year? I'll have my EXP status for $2800 roughly, and there are people on this board who got it for under $2000. Your logic is very flawed on that.
Mar 1, 2012, 2:55 pm
#13
Join Date: Nov 2011
Location: NYC
Programs: AA EXP
Posts: 288
The fact is lots of them travel on free domestic upgrades and don't use their eVIPs.
An average Exec Platinum probably spends 30k minumum in travel every year. 30k x 5 people who got terminated, that is USD$150k. That is AA losing revenue and lets say... UA gaining that revenue
An average Exec Platinum probably spends 30k minumum in travel every year. 30k x 5 people who got terminated, that is USD$150k. That is AA losing revenue and lets say... UA gaining that revenue
I wouldn't even be surprised if AA already turns a blind eye to super high revenue pax who they see doing this sort of thing, and realize its a small price to pay, but then calculate with others that its someone they can "afford" to lose.
In any case, its a risk you take by breaking the rules.
Last edited by corporateslave; Mar 1, 2012 at 3:01 pm Reason: grammar
Mar 1, 2012, 2:56 pm
#14
Join Date: Feb 2012
Location: ORD
Programs: AA EXP, Hyatt PLT
Posts: 45
The fact is lots of them travel on free domestic upgrades and don't use their eVIPs.
An average Exec Platinum probably spends 30k minumum in travel every year. 30k x 5 people who got terminated, that is USD$150k. That is AA losing revenue and lets say... UA gaining that revenue
An average Exec Platinum probably spends 30k minumum in travel every year. 30k x 5 people who got terminated, that is USD$150k. That is AA losing revenue and lets say... UA gaining that revenue
Where is your 30K average statistic coming from? Can you site a source or are you just guess-timating?
Mar 1, 2012, 2:58 pm
#15
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562