New Year's Eve blues - 151 miles short of 100,000 because of uncredited BA flight
Dec 31, 2013, 5:28 am
#1
Original Poster
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
New Year's Eve blues - 151 miles short of 100,000 because of uncredited BA flight
I've never had a BA flight not credit properly before, but unfortunately the one that didn't is keeping me short of renewing my EXP status and (more urgently) my SWUs. I suspect (or hope?) that it's to do with AA's IT paroxysms earlier this month. But I wasn't able to request retro credit until December 23rd, and I have a bunch of flights in January I'm desperate to attempt to apply SWUs to (including LHR-JFK-GRU - the thought of doing that without the chance of upgrading makes me break out in a cold sweat). How quickly and painlessly are BA retrocredits usually processed? My AA number was definitely in my record, as my status was reflected in my boarding pass and the outbound portion was credited without a problem.
Dec 31, 2013, 5:35 am
#2
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
it usually takes a couple of weeks after the request is submitted.
Dec 31, 2013, 5:37 am
#3
FlyerTalk Evangelist
Join Date: Mar 2002
Location: SPI
Programs: AA Gold, UA LT Plat, Mar LTT
Posts: 18,147
The EXP desk has advanced me eVIP's in the past under "similar" circumstances. Might be worth a try??
Dave
Dave
Dec 31, 2013, 5:39 am
#4
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
'advancing eVIPS' usually relates to one's "eagle ranking" but indeed - given how close the OP is right now and s/he's waiting for a miscredited flight, it is worth asking for an advance.
Dec 31, 2013, 5:39 am
#5
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439
New Year's Eve blues - 151 miles short of 100,000 because of uncredited BA flight
If I were in that situation, I would proactively call today and pay for the Renew/Boost. That would guarantee your SWUs for your "bunch" of January flights while they sort out the BA miles.
But then I am a "belt and suspenders" type of person when dealing with the airline. Murphy's Law rules.
But then I am a "belt and suspenders" type of person when dealing with the airline. Murphy's Law rules.
Dec 31, 2013, 5:53 am
#6
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
I've had issues with my last two BA trips (LHR-STR-LHR) in November and December crediting. It took about 5 days after the last flight for the November trip to credit. For December, STR-LHR took about 10 days to credit and I'm still trying to get credit for the outbound LHR-STR flight that was a week earlier.
Super frustrating, but at least enough credited to hit the 100k.
Super frustrating, but at least enough credited to hit the 100k.
Dec 31, 2013, 7:41 am
#7
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
PM sent
Dec 31, 2013, 9:29 am
#8
Join Date: Jan 2012
Location: NYC
Programs: DL DM
Posts: 541
I'm also sitting on uncredited BA flights... I don't have an urgent need to make EXP immediately, but I assume when they finally credit, they'll be counted for 2013 just fine?
Dec 31, 2013, 10:45 am
#9
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Dec 31, 2013, 10:47 am
#10
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
If I were in that situation, I would proactively call today and pay for the Renew/Boost. That would guarantee your SWUs for your "bunch" of January flights while they sort out the BA miles.
But then I am a "belt and suspenders" type of person when dealing with the airline. Murphy's Law rules.
But then I am a "belt and suspenders" type of person when dealing with the airline. Murphy's Law rules.
Then again, I've always thought a belt and suspenders was one of the greatest fashion faux pas one can commit, and if one's trousers fit properly either one is mostly for looks anyhow…
Dec 31, 2013, 11:16 am
#11
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS MVPG
Posts: 1,394
Dec 31, 2013, 11:27 am
#12
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,386
Dec 31, 2013, 11:36 am
#13
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Dec 31, 2013, 11:37 am
#14
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
Also, I was thinking about the previous year's retention prices, and had forgotten that the EXP boost this year will cost $1,199, which is a triply ridiculous amount since everything will probably sort itself out within a couple of days.
Doing a MR today is less ridiculous by comparison
.
Dec 31, 2013, 1:55 pm
#15
Join Date: Feb 2012
Location: SoCal US
Programs: LT : AA 1.4MM, UA 0.4MM. Curr : AA EXP, UA gen
Posts: 16
Holiday Greetings,
Been in similar shoes, being that you have indeed crossed the 100k marks, t,he eViPs are yours, what remains is IT/admin formalities.
In the end if no action were taken, believe they would assign you EXP, as they seem to allow a 0.5% mileage threshold grace.
In my case, I was past the threshold mid-year but sweep had not updated eVip count.
I called US Exp line, and was fixed in 30', along with applying the newly minted vip, YMMV.
I suggest 2 routes,
1. Call EXP line, probably also need CS, and explain the missing credit (YMMV lately)
2. Submit missing credit request via web (slower)
(3) 151mile MR ��
Gool luck,
Hope you get the 77W in J
Been in similar shoes, being that you have indeed crossed the 100k marks, t,he eViPs are yours, what remains is IT/admin formalities.
In the end if no action were taken, believe they would assign you EXP, as they seem to allow a 0.5% mileage threshold grace.
In my case, I was past the threshold mid-year but sweep had not updated eVip count.
I called US Exp line, and was fixed in 30', along with applying the newly minted vip, YMMV.
I suggest 2 routes,
1. Call EXP line, probably also need CS, and explain the missing credit (YMMV lately)
2. Submit missing credit request via web (slower)
(3) 151mile MR ��
Gool luck,
Hope you get the 77W in J