How strict is ANA regarding family clause for mileage redemption?
#1
Original Poster
Join Date: Jun 2001
Location: Seattle, WA, USA
Posts: 326
How strict is ANA regarding family clause for mileage redemption?
A friend of mine is flying with me to Asia and does not have Amex miles and I am getting a ticket for him. If I use ANA miles, how strict are they on the family tree clause? His dates are slightly different from mine.
Mike
Mike
#2
Join Date: Aug 2004
Location: Tokyo, Khun Han (Thailand) & Brussels
Programs: SQ silver, NH, TG
Posts: 1,280
Originally Posted by mikeinseattle
A friend of mine is flying with me to Asia and does not have Amex miles and I am getting a ticket for him. If I use ANA miles, how strict are they on the family tree clause? His dates are slightly different from mine.
Mike
Mike
#3
Join Date: May 2003
Location: Denver
Programs: UA 1p
Posts: 117
If you have not already transfered the Amex miles into your account (or possibly even if you have) you can open a mileage club account for your friend and deposit the neccessary miles into the new account. This worked for me, and, I accidently had put all of my Amex miles into my account. ANA was good about moving the miles into another account.
Hope it works in your favor.
Hope it works in your favor.
#4
Join Date: Nov 2003
Location: LAX
Posts: 650
Originally Posted by JackR
You need to provide proof of relationaship so if he is not family I would not risk it
1) my marriage cert to prove I am related to my wife
2) both my wife's and her sister's birth certificates to prove they are related
3) my sister-in-law's marriage cert to prove my brother-in-law is really who we say he is.
Now, let's be real!!! Who is going to bring all of these to the airport with them!!! My guess is they put this in the T&C's to discourage people from doing it, but in reality they never ever check. Anyone have an experience where they were checked? In addition, if you used your points with ANA to redeem for a partner award, no way the partner is going to check or care!!!
#5
Join Date: Aug 2004
Location: Tokyo, Khun Han (Thailand) & Brussels
Programs: SQ silver, NH, TG
Posts: 1,280
Originally Posted by Chuckles
I have always wondered about this. I know it is in the T&C's, where there is even a detailed family tree diagram showing who is elig. But in reality, do they/can they really check? Let's take an example: per the chart, I can redeem a ticket for my brother-in-law (my wife's sister's husband). Now, the only way to 'prove' the relationship would be with ALL of the following docs:
1) my marriage cert to prove I am related to my wife
2) both my wife's and her sister's birth certificates to prove they are related
3) my sister-in-law's marriage cert to prove my brother-in-law is really who we say he is.
Now, let's be real!!! Who is going to bring all of these to the airport with them!!! My guess is they put this in the T&C's to discourage people from doing it, but in reality they never ever check. Anyone have an experience where they were checked? In addition, if you used your points with ANA to redeem for a partner award, no way the partner is going to check or care!!!
1) my marriage cert to prove I am related to my wife
2) both my wife's and her sister's birth certificates to prove they are related
3) my sister-in-law's marriage cert to prove my brother-in-law is really who we say he is.
Now, let's be real!!! Who is going to bring all of these to the airport with them!!! My guess is they put this in the T&C's to discourage people from doing it, but in reality they never ever check. Anyone have an experience where they were checked? In addition, if you used your points with ANA to redeem for a partner award, no way the partner is going to check or care!!!
Once that was done my mother's name was recorded in my profile and there after no more needs to prove anything.
They might have become more lenient these days I don't know.
Good luck
#6
Join Date: Nov 2003
Location: LAX
Posts: 650
Originally Posted by JackR
I had to provide a birth certificate (mine) copy to prove that my mother was 'real'
Once that was done my mother's name was recorded in my profile and there after no more needs to prove anything.
They might have become more lenient these days I don't know.
Good luck
Once that was done my mother's name was recorded in my profile and there after no more needs to prove anything.
They might have become more lenient these days I don't know.
Good luck
#8
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,064
I want to revive this because I haven't seen many other threads when I did a search. I want to take my GF on a trip from US to Europe on a Star Alliance award (Lufthansa). Am I to understand that I can't book a ticket in her name, even if we're on the same itinerary, because she's not family?
Or, is that rule more for flying ANA metal? The booking engine doesn't let me add a 2nd person without filling out the family registration form.
Or, is that rule more for flying ANA metal? The booking engine doesn't let me add a 2nd person without filling out the family registration form.
#10
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
I have always wondered about this. I know it is in the T&C's, where there is even a detailed family tree diagram showing who is elig. But in reality, do they/can they really check? Let's take an example: per the chart, I can redeem a ticket for my brother-in-law (my wife's sister's husband). Now, the only way to 'prove' the relationship would be with ALL of the following docs:
1) my marriage cert to prove I am related to my wife
2) both my wife's and her sister's birth certificates to prove they are related
3) my sister-in-law's marriage cert to prove my brother-in-law is really who we say he is.
Now, let's be real!!! Who is going to bring all of these to the airport with them!!! My guess is they put this in the T&C's to discourage people from doing it, but in reality they never ever check. Anyone have an experience where they were checked? In addition, if you used your points with ANA to redeem for a partner award, no way the partner is going to check or care!!!
1) my marriage cert to prove I am related to my wife
2) both my wife's and her sister's birth certificates to prove they are related
3) my sister-in-law's marriage cert to prove my brother-in-law is really who we say he is.
Now, let's be real!!! Who is going to bring all of these to the airport with them!!! My guess is they put this in the T&C's to discourage people from doing it, but in reality they never ever check. Anyone have an experience where they were checked? In addition, if you used your points with ANA to redeem for a partner award, no way the partner is going to check or care!!!
Perhaps what they do instead is ask the person at check-in, "so who gave you this ticket?" ? (Correct answer: "brother in-law")
If the person answers incorrectly (eg. "my brother", or "my cousin"), then he'll be denied boarding and asked to buy a new ticket.
#11
Join Date: Aug 2004
Location: Tokyo, Khun Han (Thailand) & Brussels
Programs: SQ silver, NH, TG
Posts: 1,280
Just my guess as to how this can be enforced.
Perhaps what they do instead is ask the person at check-in, "so who gave you this ticket?" ? (Correct answer: "brother in-law")
If the person answers incorrectly (eg. "my brother", or "my cousin"), then he'll be denied boarding and asked to buy a new ticket.
Perhaps what they do instead is ask the person at check-in, "so who gave you this ticket?" ? (Correct answer: "brother in-law")
If the person answers incorrectly (eg. "my brother", or "my cousin"), then he'll be denied boarding and asked to buy a new ticket.
#12
Join Date: Apr 2001
Location: Varies :-)
Programs: AS; AA; UA; DL; VS; BA; Nat'l Emer. Exec.; AGR
Posts: 2,250
Ah, under "Award User Registration" under Update profile on the left side of the main frequent flyer page after being logged in. Handy.
#13
Join Date: Mar 2007
Programs: SPG Gold, AA PM
Posts: 287
If you're using Amex points to transfer them to ANA miles, I have worked around the ANA family qualification restrictions by registering my GF's ANA rewards number with Amex, and then transferring the miles directly into her account. The two catches are: 1. I think I had to issue my GF an additional Amex card to be able to link her ANA account to my Amex account, 2. You have to book the award travel over the phone with a CSR.
#14
Join Date: Nov 2005
Location: NYC
Programs: Delta DM, SPG Plat, Hyatt Diamond, MTA Rust, Hertz Five Star something or other
Posts: 2,858
I booked a Star Alliance award ticket for my "Brother In Law" AKA boyfriend with no issue. I don't see how ANA would be able to have the Singapore Airlines check-in people verify our actual relationship. As others have mentioned, I would only guess this issue would be on ANA metal at the time of ticketing.
#15
Join Date: Apr 2001
Location: Varies :-)
Programs: AS; AA; UA; DL; VS; BA; Nat'l Emer. Exec.; AGR
Posts: 2,250
If you're using Amex points to transfer them to ANA miles, I have worked around the ANA family qualification restrictions by registering my GF's ANA rewards number with Amex, and then transferring the miles directly into her account. The two catches are: 1. I think I had to issue my GF an additional Amex card to be able to link her ANA account to my Amex account, 2. You have to book the award travel over the phone with a CSR.