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Old Aug 3, 2015, 2:35 pm
  #1  
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Join Date: Jul 2012
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Eva on ANA

Hey,

I can't seem to see Eva flights from US to Asia on ANA. Is that normal? Ive dont several searches for various time periods and they all come up empty. Do I have to use United's search and then call ANA?

Thanks
xcalibir is offline  
Old Aug 3, 2015, 8:39 pm
  #2  
 
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Just call ANA. There new award system is garbage.

After an 1 minute back and forth conversation with the rep, they agreed to waive the booking fee.

As usual, if all else fails, ask for an supervisor.

Availability online is different from what you get over the phone on ANA routings.
TennisNoob is offline  
Old Aug 4, 2015, 3:17 pm
  #3  
 
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+1. but first check on United for availability before calling in, just to save you time....
Tokyoite is offline  
Old Sep 15, 2016, 12:31 pm
  #4  
 
Join Date: Feb 2012
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Has there been any change or improvement here? Or do you always need to call ANA to book partner awards on EVA? I wasn't able to see EVA, only Asiana
bizum is offline  
Old Sep 15, 2016, 11:32 pm
  #5  
 
Join Date: Sep 2013
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Currently EVA is opening award avail to all partners till July 2017 so if you see an issue, call ANA.
TennisNoob is offline  
Old Nov 10, 2016, 11:27 pm
  #6  
 
Join Date: Nov 2013
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Originally Posted by TennisNoob
Currently EVA is opening award avail to all partners till July 2017 so if you see an issue, call ANA.
My Google-fu is failing me. Do you have a number for EVA handy? ANA search isn't seeing any availability for SFO-TPE for EVA, but there's plenty of availability showing up on UA search.
justdoinjjs is offline  
Old Nov 11, 2016, 4:28 pm
  #7  
 
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If you're using ANA miles you need to call ANA not EVA.

EVA has nothing to do with it unless you buy it from them.

ANA's site and award booking lately has an an HUGE Pain in the A*
TennisNoob is offline  
Old Nov 12, 2016, 3:36 am
  #8  
 
Join Date: Nov 2013
Posts: 81
Originally Posted by TennisNoob
If you're using ANA miles you need to call ANA not EVA.

EVA has nothing to do with it unless you buy it from them.

ANA's site and award booking lately has an an HUGE Pain in the A*
I am a total bonehead and had a huge brain fart. Thanks for the correction.
justdoinjjs is offline  


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