Community
Wiki Posts
Search

ANA First Class - Service question

Thread Tools
 
Search this Thread
 
Old Aug 14, 2015, 2:52 am
  #16  
 
Join Date: Jul 2013
Location: MEL
Programs: AccorAll - Diamond Qantas - Platinum
Posts: 124
Hibiki 21 - 3 fingers high worth on a morning flight last june.... i think i only asked for a taste.....
ozmouse is offline  
Old Oct 27, 2016, 2:10 pm
  #17  
 
Join Date: Dec 2012
Location: SEA
Programs: UA Plat, HH Diamond, MR Gold, Hertz Prez Circle
Posts: 572
Hi all. I've got some ANA flights SIN-NRT-SFO in ANA first. I've been searching around and can't find many reviews for going through NRT and continuing beyond in ANA F.

What sort of ground service do they provide? Will they meet and escort me to the lounge or to the connection like LH or TG? I know ANA isn't big on ground service and I'll be fine, just curious what to expect.
Hadrian35 is offline  
Old Oct 27, 2016, 5:58 pm
  #18  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by Hadrian35
Hi all. I've got some ANA flights SIN-NRT-SFO in ANA first. I've been searching around and can't find many reviews for going through NRT and continuing beyond in ANA F.

What sort of ground service do they provide? Will they meet and escort me to the lounge or to the connection like LH or TG? I know ANA isn't big on ground service and I'll be fine, just curious what to expect.
Unless you are late inbound and would need assistance to make the connection, you are left to your own devices. Narita is a fairly quick airport to navigate though, so it is probably not a big shortcoming.
CPH-Flyer is online now  
Old Oct 27, 2016, 7:11 pm
  #19  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Sometimes security can be annoying. I never got an escort at NH F maybe cause I'm not diamond? Idk.
TennisNoob is offline  
Old Oct 27, 2016, 8:18 pm
  #20  
 
Join Date: Dec 2012
Location: SEA
Programs: UA Plat, HH Diamond, MR Gold, Hertz Prez Circle
Posts: 572
I've been through NRT several times, I'll be fine. I do enjoy the relaxing experience of not having to figure it out as part of a first class experience which is what a host greeting/escort is about for me. It's not a tight connection, I'll find my own way to the lounge.

I do wonder why they don't try to compete with others on the ground experience but I can conceive of business reasons why it just wouldn't be necessary. Execution does, however, seem simple enough but perhaps there are other reasons they just don't try with the ground experience.

Thanks for the replies.
Hadrian35 is offline  
Old Nov 2, 2016, 10:33 pm
  #21  
 
Join Date: Dec 2012
Location: SEA
Programs: UA Plat, HH Diamond, MR Gold, Hertz Prez Circle
Posts: 572
Ok, another question for any of you that have departed SIN. Is there special security or must i be thrown in the fray at 0500 hrs? I departed ANA F at IAH one time, ugh. At least it was a late morning flight tho.
Hadrian35 is offline  
Old Nov 3, 2016, 7:33 am
  #22  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by Hadrian35
Ok, another question for any of you that have departed SIN. Is there special security or must i be thrown in the fray at 0500 hrs? I departed ANA F at IAH one time, ugh. At least it was a late morning flight tho.
Singapore generally has the security check at the gate, or at a smaller group of gates. There is normally a priority line, but it depends a bit on the setup though. Anyway there will never be US style security lines anywhere. Even the fray will feel better than a priority line in the US.
CPH-Flyer is online now  
Old Nov 7, 2016, 6:08 pm
  #23  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Originally Posted by Hadrian35
Ok, another question for any of you that have departed SIN. Is there special security or must i be thrown in the fray at 0500 hrs? I departed ANA F at IAH one time, ugh. At least it was a late morning flight tho.
IAH in the morning is fine since they will open expedited security

If you take the CA/BR midnight flight, the security lane closes. The only ones that can skip you are those in an "family" and 90% of the travelers are grouped. Flying F is useless there. I've mentioned this to the front desk agents countless times and there's nothing they can do about it.
TennisNoob is offline  
Old Nov 10, 2016, 12:38 pm
  #24  
FlyerTalk Evangelist
 
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,276
Originally Posted by Hadrian35

I do wonder why they don't try to compete with others on the ground experience but I can conceive of business reasons why it just wouldn't be necessary. Execution does, however, seem simple enough but perhaps there are other reasons they just don't try with the ground experience.
Well, NH's direct competitor is JL, so if JL don't do it, NH won't do it neither.

There are actually only a few airlines that do the escort thing for F pax, and all those ones that do it have just average inflight service and food like TG and LH, nothing compare to NH.


Originally Posted by Hadrian35
Ok, another question for any of you that have departed SIN. Is there special security or must i be thrown in the fray at 0500 hrs? I departed ANA F at IAH one time, ugh. At least it was a late morning flight tho.
If there is none in NRT, there certain wouldn't have any in any outstations. Want the special treatment on the ground in the early hours ? Take a short hop to BKK and fly TG F.

Last edited by ORDnHKG; Nov 10, 2016 at 12:43 pm
ORDnHKG is online now  
Old Nov 17, 2016, 7:51 am
  #25  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by ORDnHKG
Want the special treatment on the ground in the early hours ? Take a short hop to BKK and fly TG F.
add 3 hours to your flight time just for a buggy ride and massage, and rimowa kit? im in! done it several times, but only when terminating in HND/NRT.
If you have a 12hr+ flight waiting, i suggest you enjoy the Krug on NH, slipstream thru NRT immigration, and enjoy more Krug on the next NH F flight....
Tokyoite is offline  
Old Nov 17, 2016, 1:35 pm
  #26  
 
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,582
Thanks for asking this LNv22. I am on NH 203 in F in January 2017. Looks like I should fill up on dinner in the lounge because of the limited offerings. Shame, I wish I could enjoy NH during the day, but i don't want to overnight in FRA as it is not my final destination.

Does anyone have any experience keeping the F cardigan? I'm hoping to add to my airline swag collection
Madone59 is offline  
Old Nov 17, 2016, 4:21 pm
  #27  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by Madone59
Thanks for asking this LNv22. I am on NH 203 in F in January 2017. Looks like I should fill up on dinner in the lounge because of the limited offerings. Shame, I wish I could enjoy NH during the day, but i don't want to overnight in FRA as it is not my final destination.

Does anyone have any experience keeping the F cardigan? I'm hoping to add to my airline swag collection
The cardigan is not meant to be taken off the plane.

While they will probably not hover over you every second, and people have mentioned that they "accidentally" brought it off the plane, it is supposed to be returned.
CPH-Flyer is online now  
Old Dec 2, 2016, 8:49 am
  #28  
 
Join Date: Jan 2015
Location: CYYC/CYYZ
Programs: UA 1K, IHG Spire, Bonvoy Titanium, Hertz P.C., GE/NEXUS
Posts: 140
Originally Posted by CPH-Flyer
The cardigan is not meant to be taken off the plane.

While they will probably not hover over you every second, and people have mentioned that they "accidentally" brought it off the plane, it is supposed to be returned.
Not in my experience...was just on NH5 last week and FA offered me a brand new set to take home after I changed out of mine before landing. Granted the cabin was just 2/8 including myself though.
YYCowboy is offline  
Old Dec 2, 2016, 8:52 am
  #29  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by YYCowboy
Not in my experience...was just on NH5 last week and FA offered me a brand new set to take home after I changed out of mine before landing. Granted the cabin was just 2/8 including myself though.
That's not the cardigan. That's the PJ, which is meant to be taken off the plane.
CPH-Flyer is online now  
Old Dec 2, 2016, 12:26 pm
  #30  
 
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
Can't understand why anyone would want those terrible clothes. All around horrible.
ainternational is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.