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Old Oct 3, 11, 8:07 pm   #1
 
Join Date: Feb 2008
Location: Kobe, Japan
Programs: A3 Blue, Mileage Plus Premier, SkyPesos, SPG Gold, Hyatt Plat., Asia Miles
Posts: 402
Got bit twice for FC charges AMEX/ANA

Bought an ANA domestic ticket using the English website. Oddly, the I thought I made the payment, but then when I hit the Select seats button the whole screen reverted to the homepage.

I made the mistake of thinking the payment I not been processed, and the next day bought the same ticket after the agent said I had no reservation listed.

However AMEX did show payment a day later, for BOTH tickets. ANA was good about refunding one of them, but I got tagged for $3.40x2 for the FC charge AND refund. Seems unfair, but not worth the time to argue.
JapanFlyerT is offline   Reply With Quote
Old Oct 3, 11, 9:08 pm   #2
 
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 1,671
AMEX routinely refund these FC charges when called, at least for Canadian card holders.
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Old Oct 3, 11, 9:12 pm   #3
 
Join Date: Mar 2011
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what is an FC charge?


I suspect AMEX will remove this for you, as beep88 said.
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Old Oct 4, 11, 6:40 pm   #4
 
Join Date: Feb 2008
Location: Kobe, Japan
Programs: A3 Blue, Mileage Plus Premier, SkyPesos, SPG Gold, Hyatt Plat., Asia Miles
Posts: 402
Quote:
Originally Posted by will2288 View Post
what is an FC charge?
I suspect AMEX will remove this for you, as beep88 said.
I was thinking Foreign Currency, but I guess FX is the correct abbreviation.
I see today that AMEX amended my statement and refunded the FX fee, without me asking.
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