Programs: A3 Blue, Mileage Plus Premier, SkyPesos, SPG Gold, Hyatt Plat., Asia Miles
Got bit twice for FC charges AMEX/ANA
Bought an ANA domestic ticket using the English website. Oddly, the I thought I made the payment, but then when I hit the Select seats button the whole screen reverted to the homepage.
I made the mistake of thinking the payment I not been processed, and the next day bought the same ticket after the agent said I had no reservation listed.
However AMEX did show payment a day later, for BOTH tickets. ANA was good about refunding one of them, but I got tagged for $3.40x2 for the FC charge AND refund. Seems unfair, but not worth the time to argue.