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Old Jun 12, 2016, 3:47 am
  #1  
Original Poster
 
Join Date: Dec 2011
Location: Rome
Programs: Alitalia MilleMiglia
Posts: 118
AZ from Malta & Budapest

I have flown recently from both Malta and Budapest to Rome on Alitalia. There is no possibility of using online check-in, or selecting your seats went flying Alitalia from these airports. It may apply to other airports to, I have yet to discover! Any reason why this is the case?
AirCub1 is offline  
Old Jun 12, 2016, 5:32 am
  #2  
 
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
Originally Posted by AirCub1
There is no possibility of using online check-in, or selecting your seats went flying Alitalia from these airports. It may apply to other airports to, I have yet to discover! Any reason why this is the case?
There is a list on their website, when you go to OLCI there is a FAQ section with "who cannot use OLCI".
You can still select seats in advance when booking the ticket, or later via manage my booking (on the occasions that it does work) or by calling them.
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Old Jun 13, 2016, 11:54 am
  #3  
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Join Date: Dec 2011
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Posts: 118
I'm interested in the reason why, though.
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Old Jun 17, 2016, 1:38 am
  #4  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
Originally Posted by AirCub1
I'm interested in the reason why, though.
My guess is that there is a different answer for each airport. Only the people responsible for OLCI at AZ will be able to give you valid answers...
KLouis is offline  
Old Jun 17, 2016, 2:01 pm
  #5  
 
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
I'm sure I did ask the question when I flew LH from SJJ and on-line check-in was not available - I can't unfortunately remember what I got told at the time, though. That said, I've just double checked the LH website and there's actually a list of airports where on-line check-in is not possible (no reason given, though).

G
AlicorporateUK is offline  
Old Jun 20, 2016, 7:33 am
  #6  
 
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Originally Posted by AirCub1
I have flown recently from both Malta and Budapest to Rome on Alitalia. There is no possibility of using online check-in, or selecting your seats went flying Alitalia from these airports. It may apply to other airports to, I have yet to discover! Any reason why this is the case?
Depends on the departure control system being used at the airport, or on the security requirements imposed locally.
raistlin is offline  
Old Jul 8, 2016, 10:33 am
  #7  
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Join Date: Oct 2008
Posts: 11,578
AZ still has a city office (wow...) in Malta and you can call them to make seat assignments.

The staff are really eager to help.

The comfort row is not blocked for Elites ex-MLA.
hugolover is offline  


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