Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > ITA Airways | Volare > Alitalia | MilleMiglia
Reload this Page >

EU 261 compensation

Register
Community
Wiki Posts
Today's Posts
Search

EU 261 compensation

Thread Tools
 
Search this Thread
 
Old Aug 27, 2015, 1:59 am
  #1  
Original Poster
 
Join Date: Apr 2012
Location: California
Programs: DeltaSilver/MM, Marriott Platinum
Posts: 494
EU 261 compensation
What is the best way to get the EU 261 compensation? I am taking another flight next week, is it just a waste of breath to talk to the people at the airport?
spamkiller is offline  
Reply
Old Aug 27, 2015, 8:02 pm
  #2  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
Good idea! Ask the people at the airport to bump you for no real reason. I'm sure you'll find them all willing to do it. Seriously, where did you come up with the idea?
KLouis is offline  
Reply
Old Aug 27, 2015, 9:51 pm
  #3  
 
Join Date: Jul 2013
Location: GYD
Programs: Azerbaijan Airlines Gold, Turkish Miles and Smiles, IHG Plat
Posts: 663
Originally Posted by spamkiller
What is the best way to get the EU 261 compensation? I am taking another flight next week, is it just a waste of breath to talk to the people at the airport?
Are you saying you have had a delay/cancellation that you believe qualifies for EU261 or are you just hoping it will happen?
MichaelBaku is offline  
Reply
Old Aug 28, 2015, 2:53 am
  #4  
Original Poster
 
Join Date: Apr 2012
Location: California
Programs: DeltaSilver/MM, Marriott Platinum
Posts: 494
Originally Posted by MichaelBaku
Are you saying you have had a delay/cancellation that you believe qualifies for EU261 or are you just hoping it will happen?
Yes, 2:40 delay on a 1400km flight. Lhr-fco.

If I was hoping it would happen, I'd hope for a better time, instead of arriving at 2am.
spamkiller is offline  
Reply
Old Aug 28, 2015, 2:55 am
  #5  
Original Poster
 
Join Date: Apr 2012
Location: California
Programs: DeltaSilver/MM, Marriott Platinum
Posts: 494
Originally Posted by KLouis
Good idea! Ask the people at the airport to bump you for no real reason. I'm sure you'll find them all willing to do it. Seriously, where did you come up with the idea?
No, I was going to ask them to involuntary bump me, and accidentally reroute me to Tahiti, its a magical place.
spamkiller is offline  
Reply
Old Aug 28, 2015, 8:23 am
  #6  
 
Join Date: Jul 2013
Location: GYD
Programs: Azerbaijan Airlines Gold, Turkish Miles and Smiles, IHG Plat
Posts: 663
Start by contacting their customer relations outlining your claim and take it from there.
http://www.alitalia.com/it_en/Inform...rto/index.html
MichaelBaku is offline  
Reply
Old Aug 28, 2015, 8:40 am
  #7  
 
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,310
Originally Posted by MichaelBaku
Start by contacting their customer relations outlining your claim and take it from there.
http://www.alitalia.com/it_en/Inform...rto/index.html
Good luck with that. I submitted a claim for expenses due to delayed baggage back in early April. AZ responded when I filed my claim but then ignored all follow up emails asking where my check was. After four months went by with no response, I stared posting complaints on Facebook and Twitter and only then did someone finally get back to me.
ShopAround is offline  
Reply
Old Aug 28, 2015, 9:37 am
  #8  
Original Poster
 
Join Date: Apr 2012
Location: California
Programs: DeltaSilver/MM, Marriott Platinum
Posts: 494
Originally Posted by MichaelBaku
Start by contacting their customer relations outlining your claim and take it from there.
http://www.alitalia.com/it_en/Inform...rto/index.html
I called, but then I was told to e-mail. I was thinking at the airport, I might be able to talk with someone who might be able to negotiate.

Not that I am looking for more than money than what is due, but thinking that they may be amenable to voucher and upgrade.
spamkiller is offline  
Reply
Old Aug 28, 2015, 6:34 pm
  #9  
FlyerTalk Evangelist
 
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
Originally Posted by spamkiller
Yes, 2:40 delay on a 1400km flight. Lhr-fco.
If it is just a delay (as opposed to cancellation or denied boarding), this will not qualify for compensation (delay must be at least 3 hrs for right to compensation to kick in).
NickB is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.