Alitalia and API?
Dec 10, 2012, 4:39 pm
#1
Original Poster
Join Date: Oct 2012
Posts: 14
Alitalia and API?
I'm travelling with Alitalia to the US soon and had expected to get a request for API. There's nowhere online to do it and when I sent them an e-mail about it, rather than giving me an answer, they told me to call the call centre to ask them. Anyone who has ever spoken to their call centre will understand why I don't want to rush into doing that.
So, Alitalia, API and flights to the US, does anyone know the deal with it?
So, Alitalia, API and flights to the US, does anyone know the deal with it?
Dec 11, 2012, 7:47 am
#3
Join Date: Dec 2006
Location: Zurich/St.Gallen/Hamburg
Programs: TK Elite Plus,BA Silver, HHonors Gold, LeClub Accor Plat., Veteran of the EK Shower
Posts: 387
Jez Myers
Go here https://mm.alitalia.com/ru_en/BOOKING/Apvsearch.aspx
login using az PNR
(Sometimes you need to also put a MR or MRS behind ur first name to make it work)
at the bottom u will find the link to enter the apis then (when the reservation is shown)
Go here https://mm.alitalia.com/ru_en/BOOKING/Apvsearch.aspx
login using az PNR
(Sometimes you need to also put a MR or MRS behind ur first name to make it work)
at the bottom u will find the link to enter the apis then (when the reservation is shown)
Jan 9, 2013, 3:32 pm
#6
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
APIS is okay with that link, and in any case it will be okay even if you just have the check in at the airport inserting it...
May 13, 2016, 11:45 pm
#7
Join Date: May 2016
Posts: 2
I've logged into Alitalia to look where to enter the Api. I can't see anywhere to enter it and worryingly the status says - the ticket has not been issued - the reservation expires on 07/05/16.
Anyone know what this means as I have paid for the flight?
I'm a bit worried now so any help would be really appreciated.
Anyone know what this means as I have paid for the flight?
I'm a bit worried now so any help would be really appreciated.
May 14, 2016, 2:17 am
#8
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
I've logged into Alitalia to look where to enter the Api. I can't see anywhere to enter it and worryingly the status says - the ticket has not been issued - the reservation expires on 07/05/16.
Anyone know what this means as I have paid for the flight?
I'm a bit worried now so any help would be really appreciated.
Anyone know what this means as I have paid for the flight?
I'm a bit worried now so any help would be really appreciated.
Initially, a very warm welcome on behalf of all of us here at FT.
You shouldn't be worrying about your ticket's status as this is a [sadly] renowned glitch which has been there for ages and I'm not going to start a rant towards the airline's distinct (for all the wrong reasons) IT department because this is most certainly not the right thread. For peace of mind, you could either give AZ a call or enter your ticket/PNR number on the relevant section of the Saudi Airlines' website (yes, it should work). Concerning API: there is an option to enter data through the manage my booking section - let us know if you struggle.
G
May 14, 2016, 4:33 am
#9
Join Date: May 2016
Posts: 2
Thanks for your reply.
I am in the My Bookings page on Alitalia which shows the flight but cannot see the option you mean to enter the data. I'm from the uk but are flying to Rome with Jet2, then flying from Rome to Verona with Alitalia and the Verona to uk with Monarch. It is just the Alitalia one I'm struggling with.
I am in the My Bookings page on Alitalia which shows the flight but cannot see the option you mean to enter the data. I'm from the uk but are flying to Rome with Jet2, then flying from Rome to Verona with Alitalia and the Verona to uk with Monarch. It is just the Alitalia one I'm struggling with.
May 14, 2016, 3:03 pm
#10
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
Thanks for your reply.
I am in the My Bookings page on Alitalia which shows the flight but cannot see the option you mean to enter the data. I'm from the uk but are flying to Rome with Jet2, then flying from Rome to Verona with Alitalia and the Verona to uk with Monarch. It is just the Alitalia one I'm struggling with.
I am in the My Bookings page on Alitalia which shows the flight but cannot see the option you mean to enter the data. I'm from the uk but are flying to Rome with Jet2, then flying from Rome to Verona with Alitalia and the Verona to uk with Monarch. It is just the Alitalia one I'm struggling with.
G