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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Feb 18, 2017, 12:46 am
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Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.

Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers

3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Sep 13, 2017, 11:50 pm
  #1111  
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Originally Posted by finlandia
You just show the PP card and they swipe it. No ID or anything.
Good news. Thanks. ^
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Old Sep 14, 2017, 11:09 am
  #1112  
 
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Or if you have the Amex PP, and the PP digital app, show that and they scan it.
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Old Sep 18, 2017, 8:44 am
  #1113  
 
Join Date: Jul 2017
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Admitted to PDX C BR on 9/15 at around 4:30 PM. Lounge was 1/3-1/2 full, with a line forming after I checked in.
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Old Sep 18, 2017, 9:48 am
  #1114  
Moderator: Alaska Mileage Plan
 
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Does Caper's Café in PDX C offer to-go carryout items, similar to the market in D?
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Old Sep 18, 2017, 10:22 am
  #1115  
 
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Originally Posted by dayone
Does Caper's Café in PDX C offer to-go carryout items, similar to the market in D?
Yes
ucdtim17 is offline  
Old Sep 18, 2017, 12:11 pm
  #1116  
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Originally Posted by beckoa
AS however will spend the additional cost to remove showers when configuring lounges...aka SEA C.
The bathrooms in SEA C are also quite cramp. We were there 10 days ago and my husband said there was a line in the man's... He has never seen a line in a man's in any lounge except this one.

Overall the C lounge while newly rebuilt, does not seem spacious at all. Breakfast food offerings are poor. A young lad piled on 4 boiled eggs plate looking for condiments. I joked about his trying to make a meal out of it. His reply was, "it is better than nothing." Probably a mutual feeling to many.
The area where the foods are displayed is narrow and congested. And this is a rebuilt for improvement?!

As a comparison the UA club at FLL which is not an UA hub, but a secondary or third tier airport in UA system, the breakfast offerings have oatmeal, cereals, Greek yogurt, whole fruits and berries, plus some other stuff I forgot. It has a long counter back by a divider to the sitting area. A lot more space to lay out the foods which is many times better than what AS SEA C offered.
The temporary UA lounge at DFW near E22 also is a much nicer lounge than any AS lounges we tried, from both the space, decor, foods and beverages. DFW is also not an UA hub. Yet SEA is AS home!
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Old Sep 18, 2017, 12:26 pm
  #1117  
Moderator: Alaska Mileage Plan
 
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Originally Posted by Happy
The temporary UA lounge at DFW near E22 also is a much nicer lounge than any AS lounges we tried, from both the space, decor, foods and beverages.
That space is a former DL Sky Club. The new United Club in the remodeled terminal opens in December.
dayone is offline  
Old Sep 18, 2017, 7:24 pm
  #1118  
 
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Originally Posted by Happy
...As a comparison the UA club at FLL which is not an UA hub, but a secondary or third tier airport in UA system, the breakfast offerings have oatmeal, cereals, Greek yogurt, whole fruits and berries, plus some other stuff I forgot. ...
The Alaska Lounges offer oatmeal, cereals, yogurt, eggs, muffins, bagels, bread, and pancakes. Sounds pretty comparable to me. Yes they are kind of cramped for space, but that's never been an issue for me. I don't see your point.
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Old Sep 18, 2017, 8:45 pm
  #1119  
 
Join Date: Apr 2014
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Originally Posted by tbau
The Alaska Lounges offer oatmeal, cereals, yogurt, eggs, muffins, bagels, bread, and pancakes. Sounds pretty comparable to me. Yes they are kind of cramped for space, but that's never been an issue for me. I don't see your point.
Alaska Lounges being cramped (and therefore frequently denying entry to PP customers) is the reason for this thread. You've never encountered this?
ucdtim17 is offline  
Old Sep 19, 2017, 1:57 am
  #1120  
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Originally Posted by tbau
The Alaska Lounges offer oatmeal, cereals, yogurt, eggs, muffins, bagels, bread, and pancakes. Sounds pretty comparable to me. Yes they are kind of cramped for space, but that's never been an issue for me. I don't see your point.
Not what we saw on a visit to the new C lounge at SEA. Did not see oatmeal. Cereal only the unhealthy sweet types. The yogurts were mini size about 1/3 of what UA offered, and there was no high quality Greek yogurt only the waterdown texture in tiny size. Baked goods were of poorer quality, and not anywhere near as varied as you mentioned. At least not in the morning hour of 6:15am at SEA C when we visited. IIRC I only saw white and brown toast breads and bagels. Missed that famous pancake machine, not insight on that small counter.

If the SEA C lounge is the best in AS system as it is being newly built, then sorry, that is a pathetic lounge when comparing to the now much improved lounges of AA, UA and DL.

Oh yeah, my husband's waitlist F did not clear and we tried to use PP for his access (I held F). The agent said no PP, but she saw he flew in from LAX the day before in F, and for whatever reason another agent knew and told the check in agent, "He came in CX F with the AS ticket." So the check in agent said you were fine because your LAX-SEA was in F... I doubt this is an official criteria for access - based on a previous segment flew in F...
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Old Sep 19, 2017, 9:22 pm
  #1121  
 
Join Date: Dec 2014
Location: IND
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Originally Posted by mhdena
Or if you have the Amex PP, and the PP digital app, show that and they scan it.
I tried using the PP digital app at Capers in PDX last Thursday and was getting declined. Luckily I had my physical card with me, which went through fine. The bartender said they have been having issues with the digital card. Just something for people to keep in mind.
IndyHoosier is offline  
Old Sep 20, 2017, 11:04 am
  #1122  
 
Join Date: May 2012
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09/20/17 LAX Wed 7:45AM Sign Out
jay4 is offline  
Old Sep 20, 2017, 7:30 pm
  #1123  
 
Join Date: May 2017
Location: Alaska
Programs: AS MVPG
Posts: 131
Originally Posted by Happy
Missed that famous pancake machine, not insight on that small counter.
Pancake machine on the far left counter. Oatmeal likely in the soup warmers, next to the espresso machine.
Akck is offline  
Old Sep 21, 2017, 8:33 pm
  #1124  
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After the most annoying Pre-check experience in a long time (why does SEA insist that you take everything out of your pockets; none of the other airports I fly through does that) complete with officious TSA officer telling me that my secondary screening was the price we all pay to "keep the bad guys away"(I said to him "you and I both know this is all theater, and how many 'bad guys' are carrying Global Entry cards?"), I was able to access the N club with no problem. I would judge it was about 75% full. The front desk folks at the club were wonderfully gracious as usual. Maybe they could train the TSA.
cblaisd is offline  
Old Sep 22, 2017, 12:33 am
  #1125  
 
Join Date: May 2014
Posts: 1,868
Originally Posted by cblaisd
After the most annoying Pre-check experience in a long time (why does SEA insist that you take everything out of your pockets; none of the other airports I fly through does that) ...
Boy, yeah, that would tick me off - how do they even know you have some singles in your pocket for tips when you're only going through the metal detector??
synergistic is offline  


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