Web/Mobile enhancements you'd like to see 2017
Feb 6, 2017, 10:24 am
#31
Join Date: Mar 2006
Location: PDX
Programs: Delta Diamond, Alaska MVP Gold75, Marriott Platinum, SPG Platinum
Posts: 115
Feb 6, 2017, 11:15 am
#32
Join Date: Aug 2014
Location: SEA, ORD, SFO
Programs: AS MVPG 75K, AA PLT, DL GM, SPG GLD, Hyatt GLD, SPG GLD
Posts: 202
ability to apply MVPG Guest upgrades and use the companion code when booking on the app
ability to see more info about reservations on the app (eg, receipts, fare class, etc)
ability to see the fare class you are booking into during the reservation/flight selection process
bring back the old view of U space on the website and the app. the new methods for visualizing U space really suck.
most importantly, fix the upgrade system once and for all
edit to add - partner phantom inventory, clean it up. seeing lots of this right now for AA at the end of the booking calendar, and everywhere on a specific route on QF. it is maddening that AS search tools are not better equipped to filter this stuff out.
also, the ability to filter out "mixed cabin" search results for award travel. no thanks i don't want to pay business class price for a DL award where SMF-SEA is in F and SEA-HKG is in coach.
ability to see more info about reservations on the app (eg, receipts, fare class, etc)
ability to see the fare class you are booking into during the reservation/flight selection process
bring back the old view of U space on the website and the app. the new methods for visualizing U space really suck.
most importantly, fix the upgrade system once and for all
edit to add - partner phantom inventory, clean it up. seeing lots of this right now for AA at the end of the booking calendar, and everywhere on a specific route on QF. it is maddening that AS search tools are not better equipped to filter this stuff out.
also, the ability to filter out "mixed cabin" search results for award travel. no thanks i don't want to pay business class price for a DL award where SMF-SEA is in F and SEA-HKG is in coach.
(And another thing: all functionality should track across the entire IT ecosystem. it's a mistake to fork features across different platforms. That's how you end up with such damned frankenstein environments to begin with. Kludgy as hell, universally hated...)
Feb 9, 2017, 7:18 pm
#33
Join Date: Aug 2015
Location: USA
Programs: AS MVPG 75K, AC SE
Posts: 346
It wasn't until I saw a question on a recent thread that I realized how much manual work I do to verify COS bonuses.
It would go a long way to simplify things if AS updated the mileage activity page to break down the 500 minimum, COS bonus, and EQM portions.
It would go a long way to simplify things if AS updated the mileage activity page to break down the 500 minimum, COS bonus, and EQM portions.
Feb 9, 2017, 8:15 pm
#34
Join Date: Aug 2014
Location: SEA, ORD, SFO
Programs: AS MVPG 75K, AA PLT, DL GM, SPG GLD, Hyatt GLD, SPG GLD
Posts: 202
It wasn't until I saw a question on a recent thread that I realized how much manual work I do to verify COS bonuses.
It would go a long way to simplify things if AS updated the mileage activity page to break down the 500 minimum, COS bonus, and EQM portions.
It would go a long way to simplify things if AS updated the mileage activity page to break down the 500 minimum, COS bonus, and EQM portions.
Jul 23, 2017, 11:36 am
#36
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,907
Jul 23, 2017, 11:56 am
#37
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,488
I didn't ask her anything else because I suspect Siri and Alexa are jealous.
Jul 23, 2017, 4:29 pm
#39
Join Date: Jul 2003
Location: Washington DC
Posts: 1,356
Flight map/status more readily available, including w/o paying for GoGo
Incoming flight information
Seat maps available online on the day of departure, including upgrade lists
Ability to pre-order meals (with a reasonable window, e.g., at least 6-12 hours in advance)
Although I haven't had to check a bag in years, I agree with having bag tracking (also ensures greater accountability)
*** Does anyone at AS with the power to do anything actually read these posts, and take action?! ***
Incoming flight information
Seat maps available online on the day of departure, including upgrade lists
Ability to pre-order meals (with a reasonable window, e.g., at least 6-12 hours in advance)
Although I haven't had to check a bag in years, I agree with having bag tracking (also ensures greater accountability)
*** Does anyone at AS with the power to do anything actually read these posts, and take action?! ***
Jul 23, 2017, 6:02 pm
#40
Join Date: Jul 2017
Posts: 169
Jul 23, 2017, 9:08 pm
#41
Join Date: Oct 2004
Location: PDX
Programs: AS MVPG 75K, IHG Spire Elite, Marriott Bonvoy Gold Elite, Hertz President's Circle, HH Silver
Posts: 806
Really really make same-day change in the app actually work. I have had 3 episodes in the last 15 months where the process did not go through. Once they fixed it at the airport, the next time I was able to do it on the main site, but the third time was out of luck and missed the kids' bedtime.
Jul 23, 2017, 10:39 pm
#42
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Thank you!
An FTer once started a save tim website, but think that went Tango Uniform.
Jul 24, 2017, 6:58 am
#43
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,488
Jul 24, 2017, 11:07 am
#44
Join Date: Mar 2008
Location: Between BLI & PAE.
Programs: Nada of note these days….
Posts: 1,287
It's probably a stretch but I would love to have the App tell me how many miles I need for the next goalpost (MVP,etc.) by calculating my existing rezs accruals & adding them into the totals. Perhaps by showing them in a different color on the existing bar in the App.
I know, I'm lazy, but this would quickly allow me to have a constantly updated number for knowing just how many more miles I'll need to achieve status when I'm booking trips.
I suspect the biggest hurdle would be having the App breakdown the totals between years for rezs in the App that occur after January 1st.
I know, I'm lazy, but this would quickly allow me to have a constantly updated number for knowing just how many more miles I'll need to achieve status when I'm booking trips.
I suspect the biggest hurdle would be having the App breakdown the totals between years for rezs in the App that occur after January 1st.