Miles posted to BA instead of AS - fixable?
Sep 23, 2016, 1:18 pm
#1
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Miles posted to BA instead of AS - fixable?
BA operated flights, SEA-LHR-PMI. Reservation was originally booked on BA.com and had BA executive number in it. At the gate, when verifying passport, asked agent to change program to AS and provided AS MP number. Received new BP showing AS number. But miles posted to BA anyway.
Is this fixable? If so, do I need to get BA to unpost the credits first and then submit the boarding passes to AS for credit, or can I submit the BP straight to AS (one of them has the smaller tag showing the AS MP number, the other one had it removed at boarding time) and request credit. Not looking for double credit (AS+BA) of course, but the flight is eligible for double AS miles and will get traveler to MVP status.
Thanks!
Is this fixable? If so, do I need to get BA to unpost the credits first and then submit the boarding passes to AS for credit, or can I submit the BP straight to AS (one of them has the smaller tag showing the AS MP number, the other one had it removed at boarding time) and request credit. Not looking for double credit (AS+BA) of course, but the flight is eligible for double AS miles and will get traveler to MVP status.
Thanks!
Sep 23, 2016, 1:28 pm
#2
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BA operated flights, SEA-LHR-PMI. Reservation was originally booked on BA.com and had BA executive number in it. At the gate, when verifying passport, asked agent to change program to AS and provided AS MP number. Received new BP showing AS number. But miles posted to BA anyway.
Is this fixable? If so, do I need to get BA to unpost the credits first and then submit the boarding passes to AS for credit, or can I submit the BP straight to AS (one of them has the smaller tag showing the AS MP number, the other one had it removed at boarding time) and request credit. Not looking for double credit (AS+BA) of course, but the flight is eligible for double AS miles and will get traveler to MVP status.
Thanks!
Is this fixable? If so, do I need to get BA to unpost the credits first and then submit the boarding passes to AS for credit, or can I submit the BP straight to AS (one of them has the smaller tag showing the AS MP number, the other one had it removed at boarding time) and request credit. Not looking for double credit (AS+BA) of course, but the flight is eligible for double AS miles and will get traveler to MVP status.
Thanks!
- mail BPs to AS
- AS looks up the record/ticket and sees you've already credited to BA
- sad trombone sound
AS isn't going to unpost your BA miles for you...
Sep 23, 2016, 2:09 pm
#3
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
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BA operated flights, SEA-LHR-PMI. Reservation was originally booked on BA.com and had BA executive number in it. At the gate, when verifying passport, asked agent to change program to AS and provided AS MP number. Received new BP showing AS number. But miles posted to BA anyway.
Is this fixable? If so, do I need to get BA to unpost the credits first and then submit the boarding passes to AS for credit, or can I submit the BP straight to AS (one of them has the smaller tag showing the AS MP number, the other one had it removed at boarding time) and request credit. Not looking for double credit (AS+BA) of course, but the flight is eligible for double AS miles and will get traveler to MVP status.
Thanks!
Is this fixable? If so, do I need to get BA to unpost the credits first and then submit the boarding passes to AS for credit, or can I submit the BP straight to AS (one of them has the smaller tag showing the AS MP number, the other one had it removed at boarding time) and request credit. Not looking for double credit (AS+BA) of course, but the flight is eligible for double AS miles and will get traveler to MVP status.
Thanks!
Sep 23, 2016, 3:20 pm
#4
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Sep 23, 2016, 7:51 pm
#5
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Best to get these sorts of changes done before day of departure, not at the airport or the gate. Most airlines use a departure control system that's different than the res system.
You never know where these things get posted from, so changing things in the DCS may not update the res. Best to change them in the res well before checkin. That will always flow down into the DCS.
You never know where these things get posted from, so changing things in the DCS may not update the res. Best to change them in the res well before checkin. That will always flow down into the DCS.
Sep 24, 2016, 7:36 am
#6
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Best to get these sorts of changes done before day of departure, not at the airport or the gate. Most airlines use a departure control system that's different than the res system.
You never know where these things get posted from, so changing things in the DCS may not update the res. Best to change them in the res well before checkin. That will always flow down into the DCS.
You never know where these things get posted from, so changing things in the DCS may not update the res. Best to change them in the res well before checkin. That will always flow down into the DCS.
Sep 26, 2016, 11:02 pm
#7
Join Date: Jul 2014
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That's how it ended up. I had bags to check so while I was at the check-in, I made sure the BA gate agents at both ends entered the AS FF# and asked to override the BA #,which they appeared to do. AS # appeared on the BPs. It took me some time and effort to mail the BPS off to AS to get it all put straight so I figured I'd put enough effort into correcting BAs problem.
These were paid J class tix Canada to Germany rtn so it made quite a difference to MP balance and status the following year.
These were paid J class tix Canada to Germany rtn so it made quite a difference to MP balance and status the following year.
Sep 26, 2016, 11:04 pm
#8
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That's how it ended up. I had bags to check so while I was at the check-in, I made sure the BA gate agents at both ends entered the AS FF# and asked to override the BA #,which they appeared to do. AS # appeared on the BPs. It took me some time and effort to mail the BPS off to AS to get it all put straight so I figured I'd put enough effort into correcting BAs problem.
These were paid J class tix Canada to Germany rtn so it made quite a difference to MP balance and status the following year.
These were paid J class tix Canada to Germany rtn so it made quite a difference to MP balance and status the following year.
Sep 13, 2017, 10:11 am
#12
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Thanks!
Sep 13, 2017, 10:24 am
#13
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Sep 13, 2017, 5:20 pm
#14
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I've gotten BA to unpost. It does require you write a signed letter to them. A pain in the rear, but the proper thing to do.
To avoid the issue, make sure your AS # is put in BEFORE they check you in. Tell the agent (and repeat it more than once) to not check you in before.
It's a pain, but that's the right procedure to follow if you want your miles credited straight to AS without a mess.
To avoid the issue, make sure your AS # is put in BEFORE they check you in. Tell the agent (and repeat it more than once) to not check you in before.
It's a pain, but that's the right procedure to follow if you want your miles credited straight to AS without a mess.
Sep 13, 2017, 5:28 pm
#15
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