alaskaair.com down? 502 error
Sep 23, 2015, 3:20 am
#1
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Original Poster
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Not pulling up for me. Anyone else?
Not pulling up for me. Anyone else?
Sep 23, 2015, 3:22 am
#2
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Original Poster
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
Sounds like the ANC BR computers are down as well- they refer to contacting IT...
Sounds like the ANC BR computers are down as well- they refer to contacting IT...
Sep 23, 2015, 2:14 pm
#6
Join Date: Sep 2013
Location: San Francisco, CA & Bangkok (Home)/Lawrenceville & Switzerland (Boarding School)/Baltimore, MD (College)
Programs: DL DM, AL MVPG 75K, SQ Gold, BA Silver, HH Diamond, Hyatt Globalist, Marriot Plat, Hertz Pres Circle
Posts: 599
I was getting the same message but now it seems to be working for me.
Sep 23, 2015, 9:24 pm
#7
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,830
Weird, no problems at all here in HNL either last night (right at the same time Beckoa first posted), or today when I was booking a flight at 8:00am HST and also doing OLCI for a flight at noon today.
Sep 23, 2015, 11:37 pm
#8
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Original Poster
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
My mobile boarding pass wouldn't open from m.alaskaair.com either, but working fine today/tonight.
Sep 23, 2015, 11:40 pm
#9
Join Date: Mar 2015
Location: Central California
Programs: Marriott Titanium Elite, Hilton Diamond,Wyndham Diamond, Caesar's Total Rewards Diamond, & others
Posts: 12
Aug 15, 2017, 11:51 pm
#10
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Original Poster
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Encountering a 503 error tonight when trying to load mytrips among other errors:
And now a new one:
I'm guessing this will be back up soon enough- just trying to verify a few things.
Code:
Warmup in progress. Please try again later.
Code:
Error Encountered Our web server encountered an internal error. It was logged to aid our staff in finding a solution. Please try your transaction again. If the problem persists, call Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522). Please mention 503 - Gateway Error - ADN recieved error from the origin server. System information is temporarily unavailable. Please try again later, or for immediate assistance contact Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522). Manage reservation
Code:
ErrorSystem information is temporarily unavailable. Please try again later, or for immediate assistance contact Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522). To view your trip details, change seats, change dates or times for select reservation types, or cancel a current reservation, use your confirmation code. To apply the value of an unused ticket towards a new reservation, use your e-ticket number.
Aug 16, 2017, 2:25 am
#11
Join Date: Jan 2010
Location: Anchorage, AK
Programs: CO - Onepass Gold Elite--> UA - MileagePlus Gold Premier--> Silver --> AS - MileagePlan MVPGOLD!
Posts: 735
Encountering a 503 error tonight when trying to load mytrips among other errors:
And now a new one:
I'm guessing this will be back up soon enough- just trying to verify a few things.
Code:
Warmup in progress. Please try again later.
Code:
Error Encountered Our web server encountered an internal error. It was logged to aid our staff in finding a solution. Please try your transaction again. If the problem persists, call Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522). Please mention 503 - Gateway Error - ADN recieved error from the origin server. System information is temporarily unavailable. Please try again later, or for immediate assistance contact Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522). Manage reservation
Code:
ErrorSystem information is temporarily unavailable. Please try again later, or for immediate assistance contact Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522). To view your trip details, change seats, change dates or times for select reservation types, or cancel a current reservation, use your confirmation code. To apply the value of an unused ticket towards a new reservation, use your e-ticket number.
Man, this interweb thing sure is convenient!
Aug 16, 2017, 3:48 am
#13
Join Date: Jul 2005
Posts: 796
It seems to be down for the last few hours, but funny thing is that a few hours ago the website was unresponsive, but now it's showing the flights. But the call center still can't book...so I'd rather wait until everything is back up and do it thru the call center, if something goes wrong with the online booking because of this outage, it might take even longer to rectify...