Glitch with AA.com: MVPG cannot select MCE seats when using promo code
Apr 18, 2014, 11:25 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,640
Glitch with AA.com: MVPG cannot select MCE seats when using promo code
i'm going to book a flight on AA and it is trying to charge me for MCE despite having my AS number in the passenger info page. what gives? did AA quietly take away this access and not tell us??? 
Apr 18, 2014, 11:26 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
MVP did. Have you tried calling AA to see whats up? I forgot how long ago you became MVPG, is it possible AA just doesn't have the information showing your status? I'm not sure long after a match for partners to see your AS status
AA MCE page still indicates its a benefit for gold and 75K.
AA MCE page still indicates its a benefit for gold and 75K.
AAdvantage® Executive Platinum, AAdvantage® Platinum members and their oneworld® equivalents, as well as Dividend Miles Preferred members* and customers who purchase a full-fare Main Cabin ticket receive complimentary access to Main Cabin Extra seats.
*AAdvantage Executive Platinum, AAdvantage Platinum, oneworld Sapphire and Emerald members. Dividend Miles Chairman's Preferred, Gold Preferred and Platinum Preferred members, Alaska Airlines MVP® Gold and MVP® Gold 75K customers and up to 8 traveling companions on the same reservation.
*AAdvantage Executive Platinum, AAdvantage Platinum, oneworld Sapphire and Emerald members. Dividend Miles Chairman's Preferred, Gold Preferred and Platinum Preferred members, Alaska Airlines MVP® Gold and MVP® Gold 75K customers and up to 8 traveling companions on the same reservation.
Last edited by CDKing; Apr 18, 2014 at 11:32 pm
Apr 18, 2014, 11:29 pm
#3
FlyerTalk Evangelist
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Join Date: Jan 2012
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Apr 18, 2014, 11:36 pm
#5
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1st world problems if i have ever heard of onestrange, strange bug. i guess the recipe is to book it with the promo code and see if it will let me select MCE after booking, if not call AA and see if they will do it.
Apr 19, 2014, 1:49 am
#7
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Oh well, once i'm home, i'm MVPG through 2015 and will hopefully be able to keep AA MCE seats for the forseeable future.
Apr 19, 2014, 10:47 am
#8
Join Date: Feb 2014
Location: SW WA
Programs: AS MVPG
Posts: 87
I booked tickets through Alaskaair.com on 4/14 for a trip to ICT flying American on the last leg from DFW to ICT. What I found was weird that I was able to change my seat assignments via AA.com using my AA confirmation code into MCE for no charge as an MVP.
Apr 19, 2014, 11:58 am
#9
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
I think you made the cut off by a day. I believe it became effective 4/15
May 6, 2014, 5:35 pm
#11
Join Date: Aug 2004
Location: San Juan Capistrano, CA
Programs: UA Premier Gold (1MM), AS MVP
Posts: 989
Ugh
I have just wasted an hour of my life on the phone with AA and AS because like an idiot, I trusted what I read on the internet here:
http://www.alaskaair.com/content/mil...-benefits.aspx
and expected to receive MCE for free as MVP.
An AS phone agent kindly pointed me to the details listed here:
http://www.alaskaair.com/content/mil...eagePlan-elite
<smacking head>
My fault for not reading find print but this April 16 cutoff is something that was mentioned be AA on the phone but I don't remember hearing about it anywhere. Also, I haven't had reason to be on this forum much until I returned to the US.
I dropped to MVP while overseas but will be MVPG again soon. TTL.
Thanks for listening
http://www.alaskaair.com/content/mil...-benefits.aspx
and expected to receive MCE for free as MVP.
An AS phone agent kindly pointed me to the details listed here:
http://www.alaskaair.com/content/mil...eagePlan-elite
<smacking head>
My fault for not reading find print but this April 16 cutoff is something that was mentioned be AA on the phone but I don't remember hearing about it anywhere. Also, I haven't had reason to be on this forum much until I returned to the US.
I dropped to MVP while overseas but will be MVPG again soon. TTL.
Thanks for listening
May 6, 2014, 6:13 pm
#12
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
I have just wasted an hour of my life on the phone with AA and AS because like an idiot, I trusted what I read on the internet here:
http://www.alaskaair.com/content/mil...-benefits.aspx
and expected to receive MCE for free as MVP.
http://www.alaskaair.com/content/mil...-benefits.aspx
and expected to receive MCE for free as MVP.