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Website no longer shows Australia awards? (FIXED)

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Website no longer shows Australia awards? (FIXED)

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Old Jun 6, 2012, 9:47 pm
  #1  
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Website no longer shows Australia awards? (FIXED)

Just looked at bookings for next winter to Australia, well within the 330 days. The AS website does not offer QF or DL as options? Air Pacific is the only one listed in the Award Options.

Anyone know what is going on?
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Old Jun 6, 2012, 10:37 pm
  #2  
 
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http://www.alaskaair.com/content/mil...australia.aspx

That shows no more Qantas.

http://www.alaskaair.com/content/mil...finitions.aspx

That still shows them.

http://www.alaskaair.com/content/mil...rs/qantas.aspx

That still shows them too.

So...maybe the first page is the one that's wrong? (I hope I hope I hope)
OverThereTooMuch is offline  
Old Jun 6, 2012, 10:38 pm
  #3  
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Third strike for AS? They need to instill some quality control when updating the website

Bonus EQMs mess up, Companion Pass discontinuation [partially Bofa's fault], KE was accidentally listed as a new EQM earning partner, now this...

What is next? They will accidentally add 4 unrestricted SWUs in the MVPG75K benefits page that can be used on any DL/AA flight?

I am pretty sure we can still redeem miles on CX/QF/KE to Australia.
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Old Jun 6, 2012, 10:39 pm
  #4  
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Originally Posted by OverThereTooMuch
http://www.alaskaair.com/content/mil...australia.aspx

That shows no more Qantas.

http://www.alaskaair.com/content/mil...finitions.aspx

That still shows them.

http://www.alaskaair.com/content/mil...rs/qantas.aspx

That still shows them too.

So...maybe the first page is the one that's wrong? (I hope I hope I hope)
I hope you are right but 2 & 3 are for earning miles only. DL has also gone missing which removes the other option.
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Old Jun 6, 2012, 10:41 pm
  #5  
 
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Originally Posted by OverThereTooMuch
http://www.alaskaair.com/content/mil...australia.aspx

That shows no more Qantas.

http://www.alaskaair.com/content/mil...finitions.aspx

That still shows them.

http://www.alaskaair.com/content/mil...rs/qantas.aspx

That still shows them too.

So...maybe the first page is the one that's wrong? (I hope I hope I hope)

Funny that the last link you have there sends you to the first link which has no mention of Qantas. From the website at least, it looks like they may be dropping that partnership
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Old Jun 6, 2012, 10:43 pm
  #6  
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Originally Posted by mikelat
Funny that the last link you have there sends you to the first link which has no mention of Qantas. From the website at least, it looks like they may be dropping that partnership
I just clicked on the last link and it showed the QF partnership details... I doubt this partnership is going away, AS brings key connections that AA does not offer.
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Old Jun 6, 2012, 10:44 pm
  #7  
 
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Before we get the pitchforks out, someone give the gold desk a call
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Old Jun 6, 2012, 10:48 pm
  #8  
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Originally Posted by OverThereTooMuch
Before we get the pitchforks out, someone give the gold desk a call
or just fix the website
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Old Jun 6, 2012, 10:55 pm
  #9  
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Originally Posted by OverThereTooMuch
Before we get the pitchforks out, someone give the gold desk a call
On the phone, agent says she does not have any idea what I am talking about, but at least she confirmed that she can only see two airlines [Air Pacific and Air France]....

She said, if I want to see other airlines that partners with AS I should look in the continental US award chart

Transferring to the partner desk... I picked the wrong number
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Old Jun 6, 2012, 11:02 pm
  #10  
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Originally Posted by golfingboy
On the phone, agent says she does not have any idea what I am talking about, but at least she confirmed that she can only see two airlines [Air Pacific and Air France]....

She said, if I want to see other airlines that partners with AS I should look in the continental US award chart

Transferring to the partner desk... I picked the wrong number
Air France does not get you to OZ....
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Old Jun 6, 2012, 11:07 pm
  #11  
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Originally Posted by BOB W
Air France does not get you to OZ....
*drumrolls*

We can still book Qantas, Korean, Delta, and Cathay to the Oceania region...

*waiting for firework explosions*

Oh that's right, it is a non-event I am a little concerned about the frequency of AS uploading incorrect information on their website lately...
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Old Jun 6, 2012, 11:13 pm
  #12  
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Originally Posted by golfingboy
*drumrolls*

I am a little concerned about the frequency of AS uploading incorrect information on their website lately...
Staff will be back tomorrow to correct a minor glitch

Last edited by BOB W; Jun 6, 2012 at 11:20 pm
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Old Jun 7, 2012, 2:11 am
  #13  
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Originally Posted by BOB W
Staff will be back tomorrow to correct a minor glitch
It's fixed.
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Old Jun 7, 2012, 8:13 am
  #14  
 
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Originally Posted by missydarlin
It's fixed.
Tempers flare, it's Oz.
Some start to throw a hissy.
Rescue? It's Missy.
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Old Jun 7, 2012, 8:16 am
  #15  
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The real joke is that Qantas F awards still have a published price, as if these are theoretically bookable. I have called multiple times looking for F seats LAX-SYD and was informed that Qantas had 0 seats available on ANY date. Even when requesting agents look over the entire year of availability, and even just one way. For the most part, even business seats are only available when booking 11 months out.

Every agent I have talked to has said that they have never booked a QF F award. Cathay Pacific is my next best option, which is F only for the long haul portion.
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