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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old Feb 20, 2017, 3:53 pm
  #481  
 
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Smile Thanks

Thanks for the help, sorry I repeated the question. It all sounds great and I'm looking forward to the trip.
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Old Feb 26, 2017, 7:11 pm
  #482  
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Query for daughter and family. Presently no AS accounts or credit card.

Plan is to apply for card this week and use companion ticket code.

The to-be-cardholder and companion ticket need to be ticketed at the same time, correct?

The companion code is listed after $1,000 threshold is meeting and then a wait of 1 to 2 billing cycles -- how long does this normally take if the purchases are made in the first week? Again this will be a non-status individual.

Purposed travel is in mid-July -- will this timeframe work?

Are there any "you need to know" issues for this circumstances?

Last edited by WineCountryUA; Feb 26, 2017 at 7:24 pm Reason: timeframe
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Old Feb 26, 2017, 11:54 pm
  #483  
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companion fare code

Originally Posted by WineCountryUA
Query for daughter and family. Presently no AS accounts or credit card.

Plan is to apply for card this week and use companion ticket code.

The to-be-cardholder and companion ticket need to be ticketed at the same time, correct?

The companion code is listed after $1,000 threshold is meeting and then a wait of 1 to 2 billing cycles -- how long does this normally take if the purchases are made in the first week? Again this will be a non-status individual.

Purposed travel is in mid-July -- will this timeframe work?

Are there any "you need to know" issues for this circumstances?
The wiki will answer at least one of your questions: CF code appears shortly after approval. So you can make a rez before you meet the spend.

Yes, tix need to be booked together. CF portion is usually about ~$119 with taxes included.

Miles don't appear until end of 1st stmt in which 'spend' is met. Let me know if you have other ???.
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Old Feb 27, 2017, 1:04 am
  #484  
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Originally Posted by philemer
The wiki will answer at least one of your questions: CF code appears shortly after approval. So you can make a rez before you meet the spend. ...
This is what is confusing me

When will my companion fare discount code show up in my My account profile?

The code is automatically added into the primary cardholder's My account profile.

Visa Signature® consumer credit card holders should see their code after making $1,000 or more in purchases in the first 90 days of account opening. The companion fare discount code will be credited to the primary cardholder’s Alaska Airlines Mileage Plan account approximately two billing cycles after qualifying, and then on an annual basis dependent on your enrollment anniversary date.
but the wiki states
When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account.
The two statements seem to be in conflict.
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Old Feb 27, 2017, 10:12 am
  #485  
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Hmmmm. I've never tracked the date of the initial CF code appearing. I was just going by the wiki. Has anyone actually tracked the date of the initial CF code appearing?

Edit: I just looked at my DW's acct and it appears that her last card was approved 3/28/16 and her CF pass expires 4/3/17, which indicates it was deposited into her acct. ~4/4/16. Your DD should have no problem with a summer flt.

Last edited by philemer; Feb 27, 2017 at 10:24 am
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Old Feb 27, 2017, 7:45 pm
  #486  
 
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Pardon me as my search-fu isn't returning any hits in this thread --

Is there any way to combine the American Express Business Plat 50% points rebate with an Alaska Companion Pass?
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Old Feb 27, 2017, 8:33 pm
  #487  
 
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Originally Posted by sam_goh
Pardon me as my search-fu isn't returning any hits in this thread --

Is there any way to combine the American Express Business Plat 50% points rebate with an Alaska Companion Pass?
Nope.
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Old Feb 27, 2017, 11:00 pm
  #488  
 
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I'm trying to to LAX-SJD-LAX//SJC-HNL-SJC with Companion ticket

If i book the this ticket and take the lax-sjd-lax , can I change the sjc-hnl for free as long as sjc-hnl is more than 60 days out?
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Old Feb 27, 2017, 11:07 pm
  #489  
 
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Originally Posted by sam_goh
Pardon me as my search-fu isn't returning any hits in this thread --

Is there any way to combine the American Express Business Plat 50% points rebate with an Alaska Companion Pass?
Well you can book through American Express and then cancel the ticket depositing it in "my wallet" and then use the funds to rebook with the companion ticket. I haven't done that specifically but I have cancelled tickets that I purchased with points and then used the funds to book another flight later with no problems.
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Old Feb 28, 2017, 9:26 am
  #490  
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Originally Posted by philemer
Hmmmm. I've never tracked the date of the initial CF code appearing. I was just going by the wiki. Has anyone actually tracked the date of the initial CF code appearing?

Edit: I just looked at my DW's acct and it appears that her last card was approved 3/28/16 and her CF pass expires 4/3/17, which indicates it was deposited into her acct. ~4/4/16. Your DD should have no problem with a summer flt.
Last year (2016) they didn't have the $1,000 spending requirement which is tied to the 30,000 bonus miles AND the companion certificate. I got approved for the AS Visa sometime in January I think and it seemed to take well over a month to show up in my account (and it would have taken longer if I didn't quickly get to that $1000 spending requirement).
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Old Feb 28, 2017, 12:33 pm
  #491  
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Originally Posted by Calboy9903
I'm trying to to LAX-SJD-LAX//SJC-HNL-SJC with Companion ticket

If i book the this ticket and take the lax-sjd-lax , can I change the sjc-hnl for free as long as sjc-hnl is more than 60 days out?
i wouldn't book a ticket like this and expect to be allowed to make any changes if I were you.
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Old Feb 28, 2017, 7:05 pm
  #492  
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Originally Posted by PV_Premier
i wouldn't book a ticket like this and expect to be allowed to make any changes if I were you.
^
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Old Mar 4, 2017, 8:04 am
  #493  
 
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I don't recall seeing it mentioned here before, but channa mentioned in another thread you can use the CF for flights on Virgin flights. This Virgin virgin is going to get to fly Virgin!
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Old Mar 28, 2017, 9:01 pm
  #494  
 
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Originally Posted by johnp012001
I don't recall seeing it mentioned here before, but channa mentioned in another thread you can use the CF for flights on Virgin flights. This Virgin virgin is going to get to fly Virgin!
I like to know this answer too... Can the companion fare be used on to buy a Virgin America Flight On the Alaska website?

I see all the virgin america flights listed on the Alaska website now... Has anyone tried?
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Old Mar 28, 2017, 10:31 pm
  #495  
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Originally Posted by RedElmo
I like to know this answer too... Can the companion fare be used on to buy a Virgin America Flight On the Alaska website?

I see all the virgin america flights listed on the Alaska website now... Has anyone tried?
Yes and yes.
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