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Old May 14, 13, 9:30 am   -   Wikipost
FlyerTalk Forums Thread Wiki: Companion fare FAQ
Please read: this is a community-maintained wiki post containing the most important information from this thread.
 
Last edit by: jackal
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare or first class tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
[b]However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The business companion fare however is different. Travel must be completed by expiry date although it is said that they may let it slide for 30 days.
http://www.flyertalk.com/forum/alask...-question.html

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to phone change fee($100 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
NO
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on availability and on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all.
http://www.flyertalk.com/forum/alask...-question.html

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account.
Another will appear around the 1 year anniversary of your credit card

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012)

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above.

Do first class passengers have lounge access?
YES, to both passengers.

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.

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Old Sep 17, 11, 4:29 pm   #76
 
Join Date: Aug 2003
Location: BC, Canada
Posts: 279
I booked a flight with the companion certificate yesterday, then realized I had a 10% discount because of a birthday. I phoned AS, and they told me that I cannot use the 10% if I book the companion certificate. Is that correct?
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Old Sep 17, 11, 6:11 pm   #77
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Quote:
Originally Posted by Elli View Post
I booked a flight with the companion certificate yesterday, then realized I had a 10% discount because of a birthday. I phoned AS, and they told me that I cannot use the 10% if I book the companion certificate. Is that correct?
Yes. Companion certificates are discount codes, and only one discount code may be applied to a reservation at a time. You may choose to use the 10% discount OR the $99 companion fare, but not both.

If you have any payment credits stored in your My Wallet or as certificate codes, you may apply these dollar-off credits to a purchase with a discount code.
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Old Sep 17, 11, 7:58 pm   #78
 
Join Date: Aug 2003
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Quote:
Originally Posted by baliktad View Post
Yes. Companion certificates are discount codes, and only one discount code may be applied to a reservation at a time. You may choose to use the 10% discount OR the $99 companion fare, but not both.

If you have any payment credits stored in your My Wallet or as certificate codes, you may apply these dollar-off credits to a purchase with a discount code.
Thanks very much for your reply, baliktad. I was better off using the companion fare instead of the 10% discount, so that's what I did. Just wanted to double check if I received the correct information. Thanks again.
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Old Sep 30, 11, 9:07 am   #79
 
Join Date: Dec 2008
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Companion Pass Mileage

The first post indicates that mileage will be awarded on the companion pass. Who will get the mileage - me, as the person paying for the tickets, or my spouse who will use the companion pass? If she will get the mileage I need to sign her up, and probably get her the CC :-) We're planning our first ever trip from Texas to Hawaii next year and will most likely fly first class, so there are quite a few points involved.
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Old Sep 30, 11, 3:34 pm   #80
 
Join Date: Jan 2010
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Quote:
Originally Posted by bj2757 View Post
The first post indicates that mileage will be awarded on the companion pass. Who will get the mileage - me, as the person paying for the tickets, or my spouse who will use the companion pass? If she will get the mileage I need to sign her up, and probably get her the CC :-) We're planning our first ever trip from Texas to Hawaii next year and will most likely fly first class, so there are quite a few points involved.
You will get the miles for your ticket; your spouse will get the miles for her ticket.
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Old Sep 30, 11, 5:16 pm   #81
 
Join Date: Jan 2010
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Quote:
Originally Posted by Elli View Post
I booked a flight with the companion certificate yesterday, then realized I had a 10% discount because of a birthday. I phoned AS, and they told me that I cannot use the 10% if I book the companion certificate. Is that correct?
I don't remember ever receiving a 10% discount for a birthday. Is this a regular program? How do you access it?
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Old Sep 30, 11, 5:20 pm   #82
 
Join Date: Aug 2003
Location: BC, Canada
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Quote:
Originally Posted by seacarl View Post
I don't remember ever receiving a 10% discount for a birthday. Is this a regular program? How do you access it?
I received an e-mail from AS. I think the discount had to be used for a new booking in your birthday month.
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Old Nov 4, 11, 4:33 pm   #83
 
Join Date: May 2008
Posts: 183
3 or 4 leg trip?

I've read the posts, but am still confused (I don't even have the Visa yet) about whether the companion pass can be used for a trip of 3 or even 4 legs. Ideally we want to go WAS to ANC, ANC to Juneau, [cruise], Sitka to Seattle, Seattle to WAS. If I can only do 3 of the 4 legs, any restriction on which of the middle legs I can do? Thank you.
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Old Nov 4, 11, 4:49 pm   #84
 
Join Date: May 2002
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Quote:
WAS to ANC, ANC to Juneau, [cruise], Sitka to Seattle, Seattle to WAS
Hmmmm. I am doing an upcoming multi-stop trip booked with a companion cert: SEA-DFW, DFW-(via SEA)-LIH, LIH-SEA. But, I don't have an open jaw or a stopover in there (there is a forced overnight in SEA on the DFW-LIH leg, but that's not a "stopover").

It's not clear from your description, but it seems like you want to stopover at ANC, then open jaw between JNU and SIT, then possibly stopover at SEA. While this is bookable in a single AS itinerary, probably priced and sold as multiple one-way tickets, I don't know whether the companion cert has more limited routing rules.
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Old Nov 4, 11, 11:47 pm   #85
 
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Quote:
Originally Posted by DCA-SEA View Post
Hmmmm. I am doing an upcoming multi-stop trip booked with a companion cert: SEA-DFW, DFW-(via SEA)-LIH, LIH-SEA. But, I don't have an open jaw or a stopover in there (there is a forced overnight in SEA on the DFW-LIH leg, but that's not a "stopover").

It's not clear from your description, but it seems like you want to stopover at ANC, then open jaw between JNU and SIT, then possibly stopover at SEA. While this is bookable in a single AS itinerary, probably priced and sold as multiple one-way tickets, I don't know whether the companion cert has more limited routing rules.
I was recently able to do a SEA stopover on a ANC-SEA-MCO itin while using the $99 companion fare.
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Old Nov 5, 11, 12:52 am   #86
AAL
 
Join Date: Dec 2009
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Quote:
Originally Posted by sharonsimon View Post
I've read the posts, but am still confused (I don't even have the Visa yet) about whether the companion pass can be used for a trip of 3 or even 4 legs. Ideally we want to go WAS to ANC, ANC to Juneau, [cruise], Sitka to Seattle, Seattle to WAS. If I can only do 3 of the 4 legs, any restriction on which of the middle legs I can do? Thank you.
I put this itinerary in the AS website as a multi-city flight (which allows up to four segments) and applied the companion fare discount code and it seemed to work just fine. I used random dates next July; the primary ticket was about $1120 and the companion ticket was about $220 with taxes.
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Old Nov 5, 11, 7:27 am   #87
 
Join Date: Feb 2011
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Quote:
Originally Posted by AAL View Post
I put this itinerary in the AS website as a multi-city flight (which allows up to four segments) and applied the companion fare discount code and it seemed to work just fine. I used random dates next July; the primary ticket was about $1120 and the companion ticket was about $220 with taxes.
I have a companion cert as well and ran this itinerary too. Assuming WAS means DCA, random dates in July, open jaw between JNU and SIT, stopover in SEA, and it works. Traveller 1 came in at $1229 (probably the dates I chose) and the companion is $103.76. Taxes are $118.40. Total for 2 passengers is $1451.16. Not bad. If you can swing it, you can bump up to first class on the DCA-ANC and SEA-DCA legs for a total of $2108.08.

Have fun!
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Old Nov 10, 11, 3:05 pm   #88
 
Join Date: Oct 2011
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Went through the FAQ and didnt see this so figure I'll ask:

Is the companion fare valid for one way flights also?

Reason I'm asking is I have ~92,000 Capital One points which translates to a "free" ticket up to $920. If it's $921+ then they will not reimburse anything.

Thinking of flying biz class SEA-HNL full fare + companion fare ticket, using capital one to cover full fare costs. Way back I wanted to do the same thing with another companion cert ticket, but paying for the full fare ticket.

Thanks,
Bob
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Old Nov 10, 11, 4:00 pm   #89
Ambassador: Alaska Airlines
 
Join Date: Jul 2009
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Quote:
Originally Posted by Cruban View Post
Went through the FAQ and didnt see this so figure I'll ask:

Is the companion fare valid for one way flights also?

Reason I'm asking is I have ~92,000 Capital One points which translates to a "free" ticket up to $920. If it's $921+ then they will not reimburse anything.

Thinking of flying biz class SEA-HNL full fare + companion fare ticket, using capital one to cover full fare costs. Way back I wanted to do the same thing with another companion cert ticket, but paying for the full fare ticket.

Thanks,
Bob
The companion fare is valid for a one-way, but if you are travelling round-trip, it's a waste to use 2 companion certs.

Capital One will actually partially reimburse airfare expenses. You have to specify that the purchase was for multiple tickets (they allow you to specify up to 10) and then you indicate how many you want to be reimbursed for. Essentially you can break down any airfare and be reimbursed in 10% chunks. There's a few more reimbursement tricks if you check the Capital One thread.
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Old Nov 11, 11, 5:36 am   #90
 
Join Date: Oct 2011
Location: YOW
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Posts: 194
Thanks, had no idea about the capital one reimbursement tricks. Will go check it out.
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