Delta Miles - How long till they post
Feb 20, 2010, 10:52 pm
#16
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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My experience has been that DL miles (if in the eligible flight number range) post just as quickly as AS/QX flights.
The elgible flight number range, though, is horribly out of date, and has been since Delta started the Northwest integration process back in October.
Now that all NW flight numbers have been converted to DL flight numbers (which occurred about 2/1/10), would it be too much to ask that the eligible flight number range for DL flights be updated on the AS website?
A mainline DL flight from MCO to MSP is outside the range (DL 2437) and requires a manual miles request. The old NW flight number (also 2437) was a qualifying flight number.
It might be that DL will continue to tinker with the flight numbers --- but it sure could save AS a bunch of time on manual entries for DL if they'd only update the eligible flight number range to reflect the current DL reality.
The elgible flight number range, though, is horribly out of date, and has been since Delta started the Northwest integration process back in October.
Now that all NW flight numbers have been converted to DL flight numbers (which occurred about 2/1/10), would it be too much to ask that the eligible flight number range for DL flights be updated on the AS website?
A mainline DL flight from MCO to MSP is outside the range (DL 2437) and requires a manual miles request. The old NW flight number (also 2437) was a qualifying flight number.
It might be that DL will continue to tinker with the flight numbers --- but it sure could save AS a bunch of time on manual entries for DL if they'd only update the eligible flight number range to reflect the current DL reality.
Feb 22, 2010, 11:40 am
#17
Join Date: Nov 2001
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I don't doubt that's the probablility --- however, if I was the person at AS who had the relationship responsibility with DL and I knew that AS employees were spending a lot of time manually researching/posting missing DL flight credits, I'd be applying some pressure on DL to get an updated list of qualifying flights.
Feb 23, 2010, 8:24 am
#20
Join Date: Mar 2007
Location: Upper Left Corner of the Map
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Posts: 2,203
My outbound DL trips usually post quickly, but it always seems the return flights take longer. I flew SEA-ATL-MAD-JFK-SEA Feb 11/15, and the outbound were posted by the 16th, but the return was a bit longer. I'd have to echo that they post as fast as the AS flights seem to.
Feb 23, 2010, 9:41 am
#21
Join Date: Feb 2010
Location: SEA
Programs: Alaska Gold 75K
Posts: 81
They usually post as fast as AS, but as someone else said - with the new flight numbering (taking the old NWA flights and renumbering them to DL flight numbers) that started happening this month - THOSE flights are not posting. I have 5 flights that are old NWA flights that have not posted - all were taken from 2/5 through 2/17. I have faxed in a few of them, but suspect that I will have to fax in the rest as well.
But I flew ATL-SEA on a DL flight on 2/19 (and of course that has always been a Delta flight) and THAT flight posted this morning.
Annoying... or maybe I am just spoiled that they usually post so quickly.
But I flew ATL-SEA on a DL flight on 2/19 (and of course that has always been a Delta flight) and THAT flight posted this morning.
Annoying... or maybe I am just spoiled that they usually post so quickly.
Feb 23, 2010, 10:17 am
#22
Join Date: Nov 2007
Location: Coeur d'Alene, ID
Programs: Alaska MVPG, Hilton, Marriott, Hertz gold
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Similar problems for me. My LAST flight of a 4 segment DL trip posted over a week ago while the other 3 segments have not so I emailed my itinerary to AS for credit. My flights were:
2/8 DL 2584 GEG-MSP
2/8 DL 7394 MSP-CMH
2/10 DL 7395 CMH-MSP
2/10 DL 2153 MSP-GEG
For every flight, it showed my AS MVPG # on the boarding pass, so I was definitely in the system. These flights were all previously booked on NWA's web site and then converted over to DL. 2153 is the one that posted quickly, but was also the only one that I got a gate upgrade on so I wonder if there's a correlation with that action?
2/8 DL 2584 GEG-MSP
2/8 DL 7394 MSP-CMH
2/10 DL 7395 CMH-MSP
2/10 DL 2153 MSP-GEG
For every flight, it showed my AS MVPG # on the boarding pass, so I was definitely in the system. These flights were all previously booked on NWA's web site and then converted over to DL. 2153 is the one that posted quickly, but was also the only one that I got a gate upgrade on so I wonder if there's a correlation with that action?
Mar 3, 2010, 10:03 am
#23
Join Date: Dec 2007
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I flew DL on 2/8/10 SFO-MEM-TYS. Nothing has posted so far
On 2/10/10 I flew TYS-MEM-SFO and only the MEM-SFO portion has posted. I will probably give it a few more days before I fax in my boarding passes to the MileagePlan desk. If Delta can't get the mileage postings right, having them fix the UG system for MVPG's is going to take forever.
On 2/10/10 I flew TYS-MEM-SFO and only the MEM-SFO portion has posted. I will probably give it a few more days before I fax in my boarding passes to the MileagePlan desk. If Delta can't get the mileage postings right, having them fix the UG system for MVPG's is going to take forever.
Mar 3, 2010, 10:42 am
#24
Join Date: Nov 2007
Location: Coeur d'Alene, ID
Programs: Alaska MVPG, Hilton, Marriott, Hertz gold
Posts: 148
I'm seeing the same problems with my missing DL flights posting. I emailed my itinerary on 2/23 and faxed it to them on 2/28 and still have not seen my miles post. It would be nice to see a response from someone at AS regarding this problem.
Mar 3, 2010, 11:17 am
#25
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I scanned in DL BPs and emailed them + DL receipt to [email protected]. Miles posted next day. Maybe the email queue is dealt with faster than the fax queue?
Mar 3, 2010, 12:00 pm
#26
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
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You need BPs... Sometimes, they would accept itineraries only, but most of the time they will respond asking for a copy of your BPs...
Mar 4, 2010, 10:22 am
#27
Join Date: Nov 2007
Location: Coeur d'Alene, ID
Programs: Alaska MVPG, Hilton, Marriott, Hertz gold
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My mileage still had not shown up as of this morning so I called customer care. I was told that they are about 3 weeks behind on processing fax and email mileage credit requests.
Mar 4, 2010, 8:26 pm
#28
Join Date: Jan 2008
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Mar 4, 2010, 9:55 pm
#29
Join Date: Feb 2010
Location: SEA
Programs: Alaska Gold 75K
Posts: 81
I sent in mine about 2 weeks ago - mine haven't posted either. And I have another two to send in as well, but haven't bothered because I was hoping they would just post on their own. I know they say it takes 60 days to post but it makes me sad seeing other people get credit quickly. I fly Delta almost as much as AS, and I would have already made MVP for 2011 and could be working on gold if my darn miles would just post!!
