Changing Airtran Flight to SW Flight at Airport
#1
Original Poster
Join Date: Apr 2014
Posts: 6
Changing Airtran Flight to SW Flight at Airport
I have an 11am flight with Airtran next week and see that there is a Southwest flight that leaves at 9am going to the same destination.
If there are seats available, will the SW attendants be willing/able to put me on the SW flight since the two are now merged?
Thanks!
If there are seats available, will the SW attendants be willing/able to put me on the SW flight since the two are now merged?
Thanks!
#2
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,542
Welcome to Flyertalk mikefree5252. I am moving your thread to the Air Tran Forum. Please follow there.
Thanks..
Obscure2k
TravelBuzz Moderator
Thanks..
Obscure2k
TravelBuzz Moderator
#3
Join Date: Dec 2009
Location: WAS
Posts: 3,010
I have an 11am flight with Airtran next week and see that there is a Southwest flight that leaves at 9am going to the same destination.
If there are seats available, will the SW attendants be willing/able to put me on the SW flight since the two are now merged?
Thanks!
If there are seats available, will the SW attendants be willing/able to put me on the SW flight since the two are now merged?
Thanks!
#4
Join Date: Jul 2013
Posts: 5,813
I have an 11am flight with Airtran next week and see that there is a Southwest flight that leaves at 9am going to the same destination.
If there are seats available, will the SW attendants be willing/able to put me on the SW flight since the two are now merged?
Thanks!
If there are seats available, will the SW attendants be willing/able to put me on the SW flight since the two are now merged?
Thanks!
Where did you buy the ticket Airtran.com or Southwest.com?
What is the fare class? Some tickets are fully changeable and refundable.
Is the Southwest Flight listed on Airtran.com?
If you booked on Airtran.com Airtran generally allows same day standby and will allow same day changes for $50 (I think thats right but check they keep raising the fee).
However not all Southwest Flights are available on Airtran.com, generally the only flights listed on Airtran.com include an Airtran Segment. All Southwest and Airtran domestic flights are listed on Southwest.com.
Flights booked on Southwest.com at their WGA (Wanna Get Away) fares do not allow standby. You must first upgrade to a AT (Any Time) or BS (Business Select) ticket, then you can change your flight to any available flight. Exception are usually made if your flight is late by a significant but flexible amount.
All of that said there are enough anomalies in the Airtran Southwest relationship that you might get someone at the airport to allow it, especially if you have status on either airline.
#5
Original Poster
Join Date: Apr 2014
Posts: 6
I thought I booked it through southwest.com but the confirmation email came from airtran.com so I'm not sure.
#7
Original Poster
Join Date: Apr 2014
Posts: 6
It is Airtran but the flight I have does show up as available on southwest.com as well.
#8
Join Date: Jan 2008
Posts: 3,638
One of the benefits of booking on southwest.com is that you can make changes, without any change fee. However, the customer is charged the difference between the fare of the original flight and current fare for the new flight. If making a change on short notice, the lowest available fare will usually not be very low, especially if compared to Southwest's WGA fare (comparable to AirTran's "lowest coach" fare).
#9
Join Date: Jul 2013
Posts: 5,813
Does the flight you want to take show up on Airtran.com? If so according to the Airtran website:
Changes at the Airport on Day of Travel
Customers have two options for changing to a flight other than their reserved flight at the airport on the day of travel. Based on space availability, customers may reserve a confirmed seat on an earlier flight to the same destination for $50 per person per segment. Or, customers have the option to standby for another flight to the same destination at no charge. These options are only available at the airport on the day of travel.
Customers have two options for changing to a flight other than their reserved flight at the airport on the day of travel. Based on space availability, customers may reserve a confirmed seat on an earlier flight to the same destination for $50 per person per segment. Or, customers have the option to standby for another flight to the same destination at no charge. These options are only available at the airport on the day of travel.
#10
Original Poster
Join Date: Apr 2014
Posts: 6
Yes, the southwest flight does show up in searches on airtran.com so maybe I'll get lucky. $50 seems fair but I may try standby if it doesn't look too busy. Thanks!
#11
Join Date: Jul 2013
Posts: 5,813
Also you can call Airtran the night before or early in the morning and they will give you an indication of how many seats might be available. The will definitely tell you if it is sold out or oversold.
#12
Original Poster
Join Date: Apr 2014
Posts: 6
Well, unfortunately I was unable to change my flight. The reason I was given is that I did not book the flight with through southwest.com - even though the SW flight I wanted was visible and bookable via Airtran's website. Didn't make much sense to me since they are both owned by the same parent company. But I asked 3 different gate attendants and all gave me the same answer. One even made a call to a supervisor and was told my only option would be to purchase the full-fare flight. No thanks. Pretty frustrating.
#13
Join Date: Sep 2010
Programs: Avis Preferred Plus
Posts: 622
Booking on SW's website wouldn't have helped much more. You would have ended up [paying the difference between the walkup fare for the 9am flight and what you booked for trhe 11am flight, right?
#14
Original Poster
Join Date: Apr 2014
Posts: 6
You may be right - I didn't ask about that and they didn't say. I was just told my only option would be to purchase a ticket on the plane I want at full fare.