Airtran charging $50 service fee for online award booking?
Jul 5, 2012, 1:18 am
#1
Original Poster
Join Date: Oct 2004
Location: ATL
Programs: HHonors DM, Airtran Elite, Delta SM
Posts: 151
Airtran charging $50 service fee for online award booking?
current transaction
pricing details
Pricing for MDW to ATL (per passenger):
.....Fare price: 8 A+ credits
.....Fare fees and taxes:
..........September 11th Security Fee: $2.50
.....
Subtotal (per passenger): 8 A+ credits
+ $2.50
.....x 2 passengers: 16 A+ credits
+ $5.00
.....
Other fees:
.....Service fees: $50.00
.....Seat fees: $20.00
.....
Total: 16 A+ credits
+ $75.00
pricing details
Pricing for MDW to ATL (per passenger):
.....Fare price: 8 A+ credits
.....Fare fees and taxes:
..........September 11th Security Fee: $2.50
.....
Subtotal (per passenger): 8 A+ credits
+ $2.50
.....x 2 passengers: 16 A+ credits
+ $5.00
.....
Other fees:
.....Service fees: $50.00
.....Seat fees: $20.00
.....
Total: 16 A+ credits
+ $75.00
Jul 5, 2012, 4:16 am
#2
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,510
Either this is new or MDW-specific.
My online ticketing from June (ATL-MCI):
Pricing
Total for 2 passengers (full detail)
Fare/Passenger: 16 A+ Credits
+ $5.00
x 2 passengers
Seat fees: $24.00
Total price: 32 A+ Credits
+ $34.00
Payments
A+ Coach Vouchers
Number applied: 4
Payment via Credit Card
Form of payment: MasterCard
Payment status: Confirmed
Payment amount: $34.00
My online ticketing from June (ATL-MCI):
Pricing
Total for 2 passengers (full detail)
Fare/Passenger: 16 A+ Credits
+ $5.00
x 2 passengers
Seat fees: $24.00
Total price: 32 A+ Credits
+ $34.00
Payments
A+ Coach Vouchers
Number applied: 4
Payment via Credit Card
Form of payment: MasterCard
Payment status: Confirmed
Payment amount: $34.00
Jul 5, 2012, 8:58 am
#3
Join Date: Jul 2010
Location: MEM
Programs: A+ Elite, Hilton Gold, OA and hotels, member
Posts: 256
I'm with LT on this one. Just searched for the same thing and came up with a RT MDW-ATL for 7/6-7/12 that didn't involve any cash payment other than 9/11 charges. ($5 RT)
Jul 5, 2012, 11:26 am
#4
Join Date: Sep 2010
Programs: Avis Preferred Plus
Posts: 622
What the hell are those $24 in seat fees legalTender? I dont remember having to pay anything much more than a couple of bucks a ticket for fees. And is the redemption fee really $5 a ticket?
Jul 5, 2012, 12:18 pm
#5
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
Can't you feel the Luv? 
Jul 5, 2012, 12:37 pm
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
current transaction
pricing details
Pricing for MDW to ATL (per passenger):
.....Fare price: 8 A+ credits
.....Fare fees and taxes:
..........September 11th Security Fee: $2.50
.....
Subtotal (per passenger): 8 A+ credits
+ $2.50
.....x 2 passengers: 16 A+ credits
+ $5.00
.....
Other fees:
.....Service fees: $50.00
.....Seat fees: $20.00
.....
Total: 16 A+ credits
+ $75.00
pricing details
Pricing for MDW to ATL (per passenger):
.....Fare price: 8 A+ credits
.....Fare fees and taxes:
..........September 11th Security Fee: $2.50
.....
Subtotal (per passenger): 8 A+ credits
+ $2.50
.....x 2 passengers: 16 A+ credits
+ $5.00
.....
Other fees:
.....Service fees: $50.00
.....Seat fees: $20.00
.....
Total: 16 A+ credits
+ $75.00
Jul 5, 2012, 3:03 pm
#7
Suspended
Join Date: Nov 2010
Posts: 1,677
Usually one can book without choosing seats. In the case above, the OP may have chosen particular seats. Of course, I'm just guessing...
Can't offer an explanation for the rest.
Can't offer an explanation for the rest.
Jul 5, 2012, 4:00 pm
#8
Join Date: Jun 2009
Location: Rochester, NY
Programs: AirTran A+ Elite, Marriott Rewards Plat, Rapid Rewards A List, National Exec, USAir Div Mil
Posts: 323
Each passenger had a checked bag maybe?
Jul 11, 2012, 3:10 pm
#9
Join Date: Apr 2009
Location: Sandbridge, Virginia Beach
Programs: Marriott Lifetime Titanium, Hertz PC, Hyatt Globalist, IGH Rewards Club Spire, HHonors Diamond
Posts: 146
there's another service fee if you cancel an award flight
If you have to cancel an award booking you have to pay a $75 change fee, but one nice thing about this mistreatment of AirTran frequent flyers is the other fees you've already paid get deducted from the $75 fee you must pay to cancel in order to get the credits back in your account.
Jul 11, 2012, 5:24 pm
#10
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
If you have to cancel an award booking you have to pay a $75 change fee, but one nice thing about this mistreatment of AirTran frequent flyers is the other fees you've already paid get deducted from the $75 fee you must pay to cancel in order to get the credits back in your account.
Jul 12, 2012, 6:51 pm
#11
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
bamalawdawg, is it a close-in booking fee? No indication here of when you're flying.