Top bonus suspended accurals and redemptions
Aug 25, 2017, 4:50 am
#46
Join Date: Jan 2015
Location: Berlin
Programs: BA Bronze, AF Silver, IHG Gold, Sixt Plat,
Posts: 63
Aug 25, 2017, 4:57 am
#47
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,619
Aug 25, 2017, 5:09 am
#48
Join Date: Sep 2014
Location: between MUC and NUE
Programs: BA Gold, LH Senator
Posts: 422
If members visit their website they will be informed:
https://topbonus.airberlin.com/web/tb?locale=en_DE
https://topbonus.airberlin.com/web/tb?locale=en_DE
Aug 25, 2017, 6:40 am
#49
Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson
Posts: 5,946
Isn't it funny that the website still advertises and offers earning and redeeming?
It seems you can't enroll as a new member anymore.
But for many partner links the situation is unchanged: you can use their services or order something and get topbonus miles for it. You would certainly expect this to be disabled for some days now. This is very neglegent by topbonus.
It seems you can't enroll as a new member anymore.
But for many partner links the situation is unchanged: you can use their services or order something and get topbonus miles for it. You would certainly expect this to be disabled for some days now. This is very neglegent by topbonus.
Aug 25, 2017, 6:42 am
#50
Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson
Posts: 5,946
If members visit their website they will be informed:
https://topbonus.airberlin.com/web/tb?locale=en_DE
https://topbonus.airberlin.com/web/tb?locale=en_DE
An email to all members is now overdue!
Aug 25, 2017, 7:03 am
#51
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
For all intense and purposes members are left in limbo now for sure! I for one thought RAY guest would absorb TB but I guess that was a utopistix view
Aug 25, 2017, 7:13 am
#52
Join Date: Nov 2008
Location: Utrecht, the Netherlands
Programs: Marriott LTP, Hilton Gold, ITA Elite+, Cathay S, Singapore S, Hertz PC, Avis PC
Posts: 3,151
Just got an email from the Air Berlin creditcard provider, for those of you who speak German.
Informationen zu Ihrer airberlin Visa Card.
Sehr geehrter Herr ...,
unser Kooperationspartner topbonus hat heute auf seiner Webseite darüber informiert, dass topbonus einen Antrag auf Insolvenz eingereicht hat. Das Sammeln und Einlösen von topbonus Meilen ist demnach weiterhin ausgesetzt. Die Teilnahme am topbonus Programm bestehe weiterhin fort, der Zugang zu Ihrem topbonus Konto und die Abfrage des Meilenstandes sowie der Zugriff auf Ihr Profil seien nach wie vor möglich.
Ihre airberlin Visa Card kann weiterhin uneingeschränkt innerhalb Ihres Verfügungsrahmens eingesetzt werden.
Angesichts der aktuellen Situation arbeiten wir mit Hochdruck an einem attraktiven Angebot für Sie und werden Sie Anfang der nächsten Woche darüber informieren.
Bei Fragen stehen wir Ihnen rund um die Uhr unter der Telefonnummer 030 / 2455 2494 zur Verfügung.
Mit freundlichen Grüßen
airberlin KreditkartenService
Landesbank Berlin AG
Sehr geehrter Herr ...,
unser Kooperationspartner topbonus hat heute auf seiner Webseite darüber informiert, dass topbonus einen Antrag auf Insolvenz eingereicht hat. Das Sammeln und Einlösen von topbonus Meilen ist demnach weiterhin ausgesetzt. Die Teilnahme am topbonus Programm bestehe weiterhin fort, der Zugang zu Ihrem topbonus Konto und die Abfrage des Meilenstandes sowie der Zugriff auf Ihr Profil seien nach wie vor möglich.
Ihre airberlin Visa Card kann weiterhin uneingeschränkt innerhalb Ihres Verfügungsrahmens eingesetzt werden.
Angesichts der aktuellen Situation arbeiten wir mit Hochdruck an einem attraktiven Angebot für Sie und werden Sie Anfang der nächsten Woche darüber informieren.
Bei Fragen stehen wir Ihnen rund um die Uhr unter der Telefonnummer 030 / 2455 2494 zur Verfügung.
Mit freundlichen Grüßen
airberlin KreditkartenService
Landesbank Berlin AG
Aug 25, 2017, 7:27 am
#53
Join Date: Jan 2015
Location: Berlin
Programs: BA Bronze, AF Silver, IHG Gold, Sixt Plat,
Posts: 63
Damit besteht keine Möglichkeit der Teilnahme
Diese Idioten... 
I got the email this morning as well. I am waiting to see how this plays out and am curious what LBB will offer as a substitute before I cancel the card. It was good while it lasted.
Aug 25, 2017, 9:18 am
#54
Join Date: Sep 2009
Location: Berlin
Programs: SPG Platinum, IC Amb, PC Spire, Turkish Elite, Lufthansa FTL, Amex Plat
Posts: 53
Even though TopBonus is owned by ETIHAD by 70% they are going down as well...same procedure as with AirBerlin...> than 120k miles GONE for me. Thank you ETIHAD, i will NEVER fly with you!
http://www.spiegel.de/wirtschaft/unt...a-1164531.html
http://www.spiegel.de/wirtschaft/unt...a-1164531.html
Aug 25, 2017, 11:01 am
#56
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
An article in English about the insolvency...
https://www.reuters.com/article/us-a...-idUSKCN1B51D1
Yuck, sorry to hear that. Since its independent, I suspect even if AB is saved the new owners don't have to buy Topbonus (compared to when USAir bought American Air)?
https://www.reuters.com/article/us-a...-idUSKCN1B51D1
Yuck, sorry to hear that. Since its independent, I suspect even if AB is saved the new owners don't have to buy Topbonus (compared to when USAir bought American Air)?
Aug 25, 2017, 11:14 am
#57
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Your best hope is to keep a printout of your TB statement while it can still be accessed and to hope that some carrier comes along wanting to earn your business by crediting you something for that account.
The real lesson for the future is for any FF to remember that miles/points are about the last thing anybody worries about in administering an insolvency in any jurisdiction. If you are in a program which becomes financially suspect -- as AB has been for some time -- get out while you can.
The real lesson for the future is for any FF to remember that miles/points are about the last thing anybody worries about in administering an insolvency in any jurisdiction. If you are in a program which becomes financially suspect -- as AB has been for some time -- get out while you can.
Aug 25, 2017, 8:51 pm
#58
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
An article in English about the insolvency...
https://www.reuters.com/article/us-a...-idUSKCN1B51D1
Yuck, sorry to hear that. Since its independent, I suspect even if AB is saved the new owners don't have to buy Topbonus (compared to when USAir bought American Air)?
https://www.reuters.com/article/us-a...-idUSKCN1B51D1
Yuck, sorry to hear that. Since its independent, I suspect even if AB is saved the new owners don't have to buy Topbonus (compared to when USAir bought American Air)?
I was CP and was given EXP status, that I maintain till today.
Aug 26, 2017, 12:40 am
#59
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
TB doesn't have sufficient income and performing assets to be solvent when it's most significant customer and marketing partner has failed to deliver as it has.
Aug 26, 2017, 5:33 am
#60
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,619
I have a load of DeutschlandCard points, and I almost converted a pile to TopBonus 3 weeks ago to top it up for planned award flights (or upgrades). By luck I held off converting, probably because I had other things to attend to. Now, I wonder, what are DeutschlandCard points good for? I'm not into Sachprämien because I think they're 'seconds' for the most part. My experience with the Payback gift catalog (which is what I guess Sachprämien is in English) was so bad I swore only to take M&M miles from then on. But I guess VFT is the place to discuss the DeutschlandCard.