Insurance to re-credit miles after cancellation of award flight?
Jun 12, 2017, 7:02 am
#1
Original Poster
Join Date: Jul 2014
Posts: 257
Insurance to re-credit miles after cancellation of award flight?
Topbonus does not recredit a single mile if one has to cancel an award flight. But I have once seen that they offer an insurance to cover that risk. Now I can not find anything on their website any more. Does anyone know if this product still exists and where I can find details please?
Jun 22, 2017, 6:27 am
#3
Join Date: May 2001
Location: CGN
Programs: LH SEN, AF-KL Gold, AB Plat
Posts: 216
I do actually see this one on the AB website:
https://topbonus.airberlin.com/web/t...r?locale=en_DE
Isn't that what you were talking about?
https://topbonus.airberlin.com/web/t...r?locale=en_DE
Isn't that what you were talking about?
Jun 23, 2017, 9:43 am
#5
Join Date: Apr 2017
Location: STR TXL LHR CDG DUB JNB SFO
Posts: 6
Well, if the flight is cancelled, you are supposed to get at least 250 EUR in compensation. That's around 75-80k miles, i.e., about the amount you would expend for that flight, anyway.
Lufthansa and British Airways do credit miles for cancelled flights automatically. (Fortunately) I have not had the experience of cancelled award flights with airberlin (yet). They should do the same. If not, file a complaint here: https://www.airberlin.com/en/feedback/complaint
Cheers,
--j.
Lufthansa and British Airways do credit miles for cancelled flights automatically. (Fortunately) I have not had the experience of cancelled award flights with airberlin (yet). They should do the same. If not, file a complaint here: https://www.airberlin.com/en/feedback/complaint
Cheers,
--j.